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Banff Springs Hotel

#1 of 2 Hotels in Banff
Certificate of Excellence
8 Golden Knowes Road, Banff AB45 2JE, Scotland
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Banff Springs Hotel
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287 Reviews from our TripAdvisor Community

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Traveler rating
    151
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    26
    19
    10
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • English first
  • Japanese first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (80)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (47)
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Aberdeen, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

As guests to a recent wedding we were looking forward to our meal, but we were very disappointed! We both had the chicken meal, other option was roast beef! We've never had such poor quality in food! I couldn't finish the small piece of chicken that I did have as it was chewy, dry and tasteless and with that, I... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent staff and wedding team! We had a lovely day at my daughters wedding on friday - the staff are so professional. Special thanks to Gillian and Robert for making our day so special- it was seamless! It was a perfect day and we would strongly recommend the springs! Thanks to the whole team!

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alberta
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Great facility with outstanding service. Obviously a smaller scale to Banff Springs in Banff, Alberta. Great place to stay no matter what the occasion. The rooms were clean, spacious and quiet. Breakfast was outstanding.

Was this review helpful? Yes 1
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful food and varied menu with lovely views if you ask for a table at the window. Very reasonable priced for the standard of food, relaxing and great great decor, staff very attentive, will certainly return again .

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Grampian
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had my wedding reception on the 4th July and I cannot praise this hotel enough, Jillian McBain the special event coordinator was amazing from the date of booking until I checked out the day after my special day, I could relax knowing my reception was in good hands, the food was amazing and myself and guests stayed for one... More 

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Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Been here a few time but this time they have really upped their game! The hotel has had a makeover since we here a couple of years ago. Beautiful meal with a beautiful sunset. Food amazing and the staff were friendly and attentive.

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Washington DC, District of Columbia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We passed a very pleasant night at Banff Springs in mid-June (with the solstice approaching, it was a very BRIEF night!). Gemma at reception couldn't have been kinder or more helpful. Our accommodation (one of two 'suites' (though more properly thought of as very large guest rooms)) was clean and comfortable though with the slightly unusual feature of having the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

We spent 3 nights excellent staff service and atmosphere. Ate in the restaurant food superb and presentation astounding waitresses very attentive without being overbearing. Would highly recommend hotel can't wait to revisit.

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Scotland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

We had the pleasure to call The Banff Springs our wedding venue in June. The staff are absolutely second to none, i have been lucky enough to stay in 5 star hotels in Scotland and abroad and the staff at the Banff Springs better a lot of them. The food was amazing, every guest had high praises from the canapes... More 

Was this review helpful? Yes 1
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

I recently had my wedding here, what can I say. The service was fantastic. Staff were very friendly and helpful. The bedroom was very comfy, best nights sleep I've had In a while. Food was great and the bar is very comfy. Having been to the springs many times over the years, it just keeps getting better. A lot of... More 

Was this review helpful? Yes 1
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