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BEST WESTERN Summerhill Hotel And Suites

#20 of 64 Hotels in Aberdeen
Certificate of Excellence
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20 Summerhill Court | Lang Stracht, Aberdeen AB15 6TW, Scotland
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BEST WESTERN Summerhill Hotel And Suites
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    296 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (56)
    Date | Rating
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    Cairo, Egypt
    Level Contributor
    30 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 57 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Spent a few nights here in July and found it clean and welcoming. The staff were very helpful and if you had a query they answered straight away. The breakfast was £6.50 each and lovely. Would visit again definitely.

    Was this review helpful? Yes
    Scotland
    Level Contributor
    51 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 121 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    I stayed here for two nights whilst visiting my son. I checked in at reception and headed to the room on the second floor only to find an extremely noisey toilet extract fan that would not stop and so I returned to reception and was given another room. This room was much better than the first and I was pleasantly... More 

    Was this review helpful? Yes 1
    Oban, United Kingdom
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    What a great hotel !! Its all been said in previous reviews, lovely room facing the road but there was little traffic noise. The hamper and bathroom toiletries were a great bonus and would definitely stay again when in that area

    Was this review helpful? Yes
    Glasgow UK
    Level Contributor
    29 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 49 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    The area around this hotel looks really desperate, but its actually a comfy and spacious mid-range hotel inside. Prices are of course stupidly high in Aberdeen, but this is no worse than most. Good for families. Not much in the locale for entertainment or dining out

    Was this review helpful? Yes 1
    bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

    Dear weemac2000 Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments... More 

    Leven
    Level Contributor
    74 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 37 helpful votes
    4 of 5 stars Reviewed 5 weeks ago

    Never judge a book by its cover there was never a truer saying when you stay here, although the exterior is tired the staff are attentive and knowledgable of the area, I stayed here 1 night as I had to visit the Royal Infirmary Hospital, it was only 10 mins walk, also buses passed on a regular basis stopping at... More 

    Was this review helpful? Yes
    bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

    Dear Colin D Thank you for taking the time to communicate your highly positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our... More 

    Edinburgh, United Kingdom
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed June 29, 2015

    I think a lot of people would pass this one over, don't it's well worth the money. From the outside you might think about it's location, inside you can't fault the rooms or staff one bit, it's excellent. Above 3 stars.

    Was this review helpful? Yes
    bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

    Dear Andrew M Thank you for taking the time to communicate your highly positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our... More 

    birmingham
    Level Contributor
    19 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    2 of 5 stars Reviewed June 24, 2015

    Stayed in many Best Western hotels up and down the country and have to say, this is the worst one I have stayed in. The main reason I stay in Best Westerns is the food, so after a nice 10 hour drive I arrived at 9pm and was told food had stopped being served. No offer of a sandwich or... More 

    Was this review helpful? Yes
    bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

    Dear Hylandz Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team regarding your stay as all guest comments are used for improvement, our restaurant closes at 9pm in the evening although if a guest is arriving a little later they do... More 

    Inverness, United Kingdom
    Level Contributor
    16 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    4 of 5 stars Reviewed June 22, 2015

    Do not be fooled by 1st impressions,we came in from the rear and not the best location,but once inside no problems at all,all staff very friendly and helpful,all areas clean,we had breakfast very tasty,and plenty off cold and hot choice,bedside light was not working,mentioned to reception,fixed very quick,we found what was a nice touch was the complimentary basket in the... More 

    Was this review helpful? Yes
    bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

    Dear gordon14 Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments do... More 

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