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BEST WESTERN Summerhill Hotel And Suites

#21 of 64 Hotels in Aberdeen
Certificate of Excellence
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20 Summerhill Court | Lang Stracht, Aberdeen AB15 6TW, Scotland
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1 room 1 guest
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BEST WESTERN Summerhill Hotel And Suites
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303 Reviews from our TripAdvisor Community

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Traveler rating
    114
    107
    35
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    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (303)
  • Mar-May only
    (81)
  • Jun-Aug only
    (85)
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    (81)
  • Dec-Feb only
    (56)
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Aberdeen, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

we had an 18th birthday party 22/08/15 the whole night was really good and the room was really nice but the manager that came on at 1.15am was the most ignorant and horrible person I have ever met. He was not going to open the residents bar when there was about 40 of us staying there shouting at the kids... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Disturbed night`s sleep due to noise in next room.Three phone calls to reception before any thing done.Told next morning that police had been called to evict 4 people from the room. Left comment card at reception and told manager would contact.This stay took place in the first week of July and I am still waiting for this contact. I have... More 

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear jimlalley Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. It appears your conversations have went back and forth with phoenix but generally have not involved ourselves. I can sincerely confirm there has been a breakdown in information being passed between the hotel and yourselves though in hindsight I don't... More 

Scotland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

For a budget break, this hotel can't be faulted. Like others said, don't judge a book by its' cover. Very spacious comfortable room, with lots of personal touches. Nice hamper basket of goodies, mini-fridge with juice, bottled water and choc biscuits, tissues in room, pen and pad, the usual toiletries and cotton buds etc in bathroom, and also a wee... More 

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Raski Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Drab looking hotel with dimly lit car park surrounded by bookies and takeaways a little off putting. Once inside nice, bright but very small lobby and reception. Obviously has some recent investment in décor in the public spaces. Room small but adequate. Twin, single beds not particularly comfortable. Strange and unpleasant smell from the bathroom initially. Wifi too slow to... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Michael T Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. As standard we market ourselves as a clean and comfortable 3 star hotel and we do price ourselves accordingly. Within Aberdeen there are a great deal of properties happy to wow guests with exceptional facilities at a price of... More 

Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there just for one night. Ordered one hour in advance for low price. We had a no problem with parking behind the hotel where the parking places are also for a market and are under CCTV. The hotel clerks were ok but seemed to be little bit lazy and slow. The hotel room no. 100 was really nice... More 

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear TomasK Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that in the main you enjoyed your stay with us, our guests feedback is always appreciated as only through our... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this lovely hotel in July and it was our second time in this hotel..this is one of the best hotels I ever seen.and really the stuff very very professional. .the hotel is very clean and the rooms are very clean and you can find everything in your room also the toilet was very clean and the bar... More 

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Moheebp Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The outside of the hotel looks hideous. When we arrived we panicked thinking what have we booked? However the inside was lovely. We were very impressed with our room. Lovely and clean and comfortable. A pleasant surprise was a complimentary hamper which was very welcome after a long 10 hour drive from Norfolk. We went down for dinner and went... More 

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Charlotte S Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests... More 

Cairo, Egypt
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 22, 2015

Spent a few nights here in July and found it clean and welcoming. The staff were very helpful and if you had a query they answered straight away. The breakfast was £6.50 each and lovely. Would visit again definitely.

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Valbanks Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your return stay with us, our guests feedback is always appreciated as only through our guests... More 

Scotland
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 16, 2015

I stayed here for two nights whilst visiting my son. I checked in at reception and headed to the room on the second floor only to find an extremely noisey toilet extract fan that would not stop and so I returned to reception and was given another room. This room was much better than the first and I was pleasantly... More 

Was this review helpful? Yes 4
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Gazza061 Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments... More 

Oban, United Kingdom
1 review
5 of 5 stars Reviewed July 12, 2015

What a great hotel !! Its all been said in previous reviews, lovely room facing the road but there was little traffic noise. The hamper and bathroom toiletries were a great bonus and would definitely stay again when in that area

Was this review helpful? Yes
bwsummerhillAberdeen, General Manager at BEST WESTERN Summerhill Hotel And Suites, responded to this review

Dear Aileenmg48 Thank you for taking the time to communicate your positive views on the hotel via the Trip Advisor site. I will certainly pass on your comments to the team which I am sure they will be pleased to hear that you enjoyed your stay with us, our guests feedback is always appreciated as only through our guests comments... More 

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