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Holiday Inn Express Aberdeen City Centre

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Chapel Street, Aberdeen AB10 1SQ, Scotland
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Holiday Inn Express Aberdeen City Centre
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Holiday Inn Express Aberdeen City Centre
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456 reviews from our community

Traveler rating
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    99
    25
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67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Forfar, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our 2nd visit, and found the Hotel to be just as good as on our last trip. This was a shopping trip, and we would definitely use it again. Staff are very friendly and accommodating. Room was the same high standard of our previous visit.

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Birmingham
Top Contributor
68 reviews 68 reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

First time I stayed in this Express hotel in Aberdeen but it will now be a regular hotel I will book into when visiting the city. Parking spaces limited only downside but the room was very clean and bed very comfy. Friendly staff and a enjoyable breakfast to kick off the day. You couldnt ask for a hotel to be... More 

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East Kilbride
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for 1 night with my 2 sisters, we had booked a room for 3 and thought we would get a triple room. We got a double room with a sofa bed, which was ok, however space was tight to move around in the room . We didn't complain because price we paid was very reasonable. On saying... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback H0lidaygirl50 We're delighted you enjoyed your stay and appreciated the central location. Apologies for the confusion over the room type, we do try hard to make sure that any web sites featuring the hotel clearly state that our family rooms consist of a double bed plus a double sofa-bed. Unfortunately, given the differing layout of... More 

Norwich, United Kingdom
Top Contributor
115 reviews 115 reviews
97 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stayed here for two nights on a business trip. It has a "what you see is what you get" feel to it. The room was fairly bijou but quite comfortable, quiet and clean. Free wi-fi is provided. Adjacent to the reception desk there is a micro-bar with a few lounge-type seats where you can have a quiet drink. Alongside... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your comments Seenoff It's great to see that you were satisfied with the services and facilities at the hotel and appreciated the central location. Holiday Inn Express is a limited service brand so you are completely correct that there are very few traditional hotel facilities. We do also have two full-service Holiday Inns in Aberdeen... More 

Vannes, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have no criticism at all of this hotel. Efficient staff, nice comfortable room. Contrary to other reviews the sofa bed for our son was very comfortable. Excellent value for money, really good breakfast.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review Sarah-Jane It's great to see that you thoroughly enjoyed your stay and found the hotel good value for money. The previous reviews about our sofa-beds refer to the old furniture which has now been replaced - as you have seen, they are much more comfortable now. Kind regards Murray Todd General Manager More 

Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

I spent two nights here with my daughter checking out universities. Location very good and staff were extremely helpful. Would recommend this hotel on the staff alone. Breakfast included and was adequate nothing great. Free Wifi in all rooms

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks for your review Brid C Your praise for our staff is greatly appreciated and I'm glad you enjoyed your stay. Hope the university search went well. Kind regards Murray Todd General Manager More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2015

Enjoyed our stay at this hotel. Would stay again if the price was right. Breakfast was ok. Hotel clean and the staff were great. Hotel was central for eating and shops. Hotel car park was tiny but NCP car park two minute walk.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your comments Amanda S We're really glad you enjoyed your visit and hope to be able to welcome you back again soon. Kind regards Murray Todd General Manager More 

Coalhall
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 24, 2015

Basic but comfortable rooms, as with all Aberdeen hotels a bit pricey during the week. Checked in early as the room had already been cleaned which was good. Breakfast was limited but at least there is one, there is hot food too.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback Victor6052 It's good to see that you were satisfied with the hotel and appreciated the hot option on the inclusive breakfast buffet. Hope to see you again soon. Kind regards Murray Todd General Manager More 

Scotland
Top Contributor
53 reviews 53 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 24, 2015

Stayed her for 1 night with my nephew, there is free parking at hotel, but it is very limited so get there early if you want a parking space onsite. Otherwise, public parking is available just at the end of the road. Location is central, hotel is located at the train station end of Union Street. We stayed here on... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review Highlander013 It's lovely to see so many positive comments although I'm sorry the rate was lower closer to the date of your stay. The nature of our industry does mean that prices fluctuate depending on demand. Hope to see you again soon. Kind regards Murray Todd General Manager More 

Scotland
Top Contributor
85 reviews 85 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed for 2 nights room nice and clean and plenty hot water, staff very pleasant and helpful on arrival. Breakfast was plentiful and ok, We will use again if staying a couple of nights, only drawback car park is small but the multi storie is close at hand.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for taking the time to leave your comments starlitedisco It's great to see that you enjoyed your stay and found everything in the hotel to be up to scratch. Parking at the hotel is indeed very limited but as you say, the multi-storey is only 100 yards away. Look forward to seeing you again next time. Kind regards... More 

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