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Holiday Inn Express Aberdeen City Centre

3.0 of 5 Chapel Street, Aberdeen AB10 1SQ, Scotland
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Holiday Inn Express Aberdeen City Centre
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Holiday Inn Express Aberdeen City Centre
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449 reviews from our community

Traveler rating
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    97
    25
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coalhall
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars NEW

Basic but comfortable rooms, as with all Aberdeen hotels a bit pricey during the week. Checked in early as the room had already been cleaned which was good. Breakfast was limited but at least there is one, there is hot food too.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback Victor6052 It's good to see that you were satisfied with the hotel and appreciated the hot option on the inclusive breakfast buffet. Hope to see you again soon. Kind regards Murray Todd General Manager More 

Scotland
Top Contributor
51 reviews 51 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed her for 1 night with my nephew, there is free parking at hotel, but it is very limited so get there early if you want a parking space onsite. Otherwise, public parking is available just at the end of the road. Location is central, hotel is located at the train station end of Union Street. We stayed here on... More 

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Scotland
Top Contributor
85 reviews 85 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights room nice and clean and plenty hot water, staff very pleasant and helpful on arrival. Breakfast was plentiful and ok, We will use again if staying a couple of nights, only drawback car park is small but the multi storie is close at hand.

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for taking the time to leave your comments starlitedisco It's great to see that you enjoyed your stay and found everything in the hotel to be up to scratch. Parking at the hotel is indeed very limited but as you say, the multi-storey is only 100 yards away. Look forward to seeing you again next time. Kind regards... More 

Sunderland, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel does breakfast only so while it has a restaurant there no dinner available but you're only a couple of minutes from Union St so no problem finding somewhere to eat. Room was clean, bed comfortable & everything worked but I'd not stay here on holiday - it's business only with what seems to be a lot of one... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks for your feedback Jim S Holiday Inn Express is a limited service brand which is the reason that the majority of our hotels do not serve dinner. You're completely correct that the bulk of our customers only stay for 1 or 2 nights but it's definitely not just a business hotel - our great weekend rates make us a... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived on business. Let me check in early which is always nice. Hotel is clean in good condition. Staff were very helpful. Quite a busy hotel being close to the city center. Rooms were clean and tidy, Good shower. Wasnt a fan of breakfast at all - But its expected. Had a meal at a restaurant across the road called... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback Chad B It's good to see that you enjoyed your stay and appreciated the efforts of the staff. Glad you also enjoyed your meal at Howies across the road. There's due to be some big brand changes to our breakfast fairly soon so hopefully after this has happened your opinion will be changed. Kind regards... More 

Orkney Islands, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff very helpful, great breakfast, room clean although bathroom floor remained damp. As we had to use fold down sofa was rather disappointed to see all the stains on the mattress, although bed had been made up, we had to unmake it so as bairns could play! and this is when we saw all the stains. Although good price for... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks for your review islander179 It's good to see that you enjoyed your stay and appreciated the efforts of the staff. Apologies for the condition of the sofa-bed in your room, we completely agree that this is unacceptable. Fortunately, within the next few weeks we will be receiving a delivery of new sofa-beds so you should notice a huge improvement... More 

Sedlescombe, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at the hotel were very welcoming and helpful. The rooms are a typical HI Express layout although the designer who developed the odd shaped desk which juts out into the room needs to be sacked. The bed was way too soft, and putting the heated under the odd shaped desk was fitting with the rest of the crazy... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback 432gavinb It's good to see that you scored the hotel highly for service and cleanliness although I'm sorry you found the beds too soft. The room layout was standard for the brand when the hotel was first built but will undoubtedly change when our refurbishment takes place in the not-too-distant future. Hopefully when this happens... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Typically great Express hotel. Decent room, quiet, reasonable breakfast and a great location just off the main shopping street with loads of eating and drinking options as well as small supermarkets. The only possible gripe is that there isn't much parking but that probably reflects the location.

Was this review helpful? Yes 1
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your comments henry h It's great to see that you enjoyed your visit and liked our city centre location. A lack of sufficient parking spaces is indeed a bit of a problem but we are lucky to have the large multi-storey facility just up the road which is free to use for most of the night. Hope... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Clean and comfortable hotel in Aberdeen. Check in process was quick and easy and reception staff were polite, friendly and helpful. Room had everything necessary for a comfortable stay. Bathroom was clean and fresh though it only had a shower cubicle whereas it would have been nice after a long journey to have a relaxing soak in a bath. Would... More 

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your review Mr McCarthy It's great to see that you enjoyed your visit and the brand lived-up to expectation. Apologies for the lack of a bath but this is something that is common to all Holiday Inn Express hotels in the UK. Look forward to seeing you again soon. Kind regards Murray Todd General Manager More 

thirsk
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 5, 2015

Clean and fit for purpose you get exactly what you expect. Staff were pleasant room very warm quite difficult to get a taxi convenient for conference centre but a shame you can't get there without getting wet!

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review jane b Glad to see you enjoyed your stay although apologies that you had some difficulties with taxis. Unfortunately, they can be quite hard to get hold of at certain times of year but nonetheless, I'll have a word with our supplier and see if we can improve the service in future. Kind regards Murray... More 

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Additional Information about Holiday Inn Express Aberdeen City Centre

Address: Chapel Street, Aberdeen AB10 1SQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Aberdeen City Centre 3*
Number of rooms: 155
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Also Known As:
Holiday Inn Express Aberdeen City Centre Hotel Aberdeen
Express Aberdeen City Centre
Aberdeen Holiday Inn
Holiday Inn Express Aberdeen City Centre Scotland
Hotel Style:
#15 Family Hotel in Aberdeen

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