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Holiday Inn Express Aberdeen City Centre

3.0 of 5 Chapel Street, Aberdeen AB10 1SQ, Scotland
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Holiday Inn Express Aberdeen City Centre
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Holiday Inn Express Aberdeen City Centre
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442 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Typically great Express hotel. Decent room, quiet, reasonable breakfast and a great location just off the main shopping street with loads of eating and drinking options as well as small supermarkets. The only possible gripe is that there isn't much parking but that probably reflects the location.

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your comments henry h It's great to see that you enjoyed your visit and liked our city centre location. A lack of sufficient parking spaces is indeed a bit of a problem but we are lucky to have the large multi-storey facility just up the road which is free to use for most of the night. Hope... More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean and comfortable hotel in Aberdeen. Check in process was quick and easy and reception staff were polite, friendly and helpful. Room had everything necessary for a comfortable stay. Bathroom was clean and fresh though it only had a shower cubicle whereas it would have been nice after a long journey to have a relaxing soak in a bath. Would... More 

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your review Mr McCarthy It's great to see that you enjoyed your visit and the brand lived-up to expectation. Apologies for the lack of a bath but this is something that is common to all Holiday Inn Express hotels in the UK. Look forward to seeing you again soon. Kind regards Murray Todd General Manager More 

thirsk
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and fit for purpose you get exactly what you expect. Staff were pleasant room very warm quite difficult to get a taxi convenient for conference centre but a shame you can't get there without getting wet!

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review jane b Glad to see you enjoyed your stay although apologies that you had some difficulties with taxis. Unfortunately, they can be quite hard to get hold of at certain times of year but nonetheless, I'll have a word with our supplier and see if we can improve the service in future. Kind regards Murray... More 

Aberdeen, United Kingdom
Top Contributor
167 reviews 167 reviews
34 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this place when I was moving house, for a whole month, and they put up with me absolutely brilliantly. My room was choca with all of my possessions but they endeavoured to keep it clean where they could. I had a number of bits of furniture and kit for my new place delivered and they were happy... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your comments DC1190 It was a pleasure to have you staying and we're extremely grateful that you took the time to praise the staff so highly. Hope you are settling into your new home now and will enjoy living in Aberdeen. Kind regards Murray Todd General Manager More 

Kendal, United Kingdom
Top Contributor
193 reviews 193 reviews
74 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is great but sadly on this occasion the service level was below the normal standard. The room was stiflingly hot and despite repeated attempts with reception to get this fixed there was never any confirmation that the issue had been fixed. This left me unwilling to put the heating on for fear of overheating the... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback StephenCKendal Sincere apologies that the issue with your heater was not fixed promptly, I will follow this up with our maintenance team to ensure that it does not happen again. I will also impress upon our new staff at reception that they must remain communicative with guests over problems such as this. I'm a little... More 

Aberdeen, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 22, 2014

We stayed overnight in this hotel following a party in Aberdeen. The room was immaculate, absolutely spotlessly clean. The staff were very helpful and friendly. There were several of us from the party stayed over as we all live in the countryside and all had an excellent time. Our price of £43.00 included breakfast which was more than adequate. I... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review missush49 We're delighted to see that you had a good stay at the hotel and appreciated the efforts of our Housekeeping team. Hope to see you back again soon. Kind regards Murray Todd General Manager More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 19, 2014

Slightly disappointing hotel which is a bit tired and noisy. As ever with Aberdeen the prices are very high - it's a demand/supply thing fuelled by the oil industry. I paid £125 for a small room overlooking Chappel Street at the front of the hotel which was quite noisy throughout the night. On the positive side the WiFi was free... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your comments Willowbank1959 The nature of the market up here in Aberdeen does indeed result in hotels being rather expensive although we are confident that our rates compare well to our competitors in the city centre. It's good to see however that you enjoyed your breakfast and were able to take advantage of our free unlimited wifi.... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

As a regular accommodator of HI hotel rooms this is one of my budget preferences, just off Union Street tucked down Chapel Street it is a basic hotel, no restaurant but a basic breakfast is provided. Lots of take-aways and restaurants in close proximity to find your fill. Yummy House chinese take-away just round the corner is certainly worth a... More 

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ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you very much for your feedback Westcoastcol, it's great to see that you enjoyed your visit. We've just finished replacing the beds in all of the bedrooms and in the New Year the remainder of the sofa-beds will also be done. Hope you get a chance to come and try them out. Kind regards Murray Todd General Manager More 

Inverness, United Kingdom
Top Contributor
169 reviews 169 reviews
35 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed December 13, 2014

Staying here just now was lucky enough to get one of the free car park spaces they're are not many so arrive early!!! Room is ok would of loved a kingsize bed. Bar was good. No bacon at breakfast!! Free wifi great

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your comments popmoon It's good to see that you liked our central location and were pleased with the facilities. Well done also on managing to bag one of our precious car parking spaces! Hope to see you again soon. Kind regards Murray Todd General Manager More 

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 13, 2014

Stayed at hotel Friday evening Hotel roomgood and clean Breakfast. Was ok Had to walk ten min to restaurant they use as they don't do lunch or dinner Room was on 4th floor facing Main Street As well as young drunk kids running up and down coriander shouting and screaming drunk at 1am There is a taxi rank 100 meters... More 

Was this review helpful? Yes
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank very much for your review robindel1993 Whilst it's good to see that you were happy with the hotel itself, I'm sorry that you were disturbed during the night by noise from some other guests and from the street outside. Unfortunately, at this time of year, the city centre can become rather boisterous with people out celebrating the season and... More 

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Additional Information about Holiday Inn Express Aberdeen City Centre

Address: Chapel Street, Aberdeen AB10 1SQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Aberdeen City Centre 3*
Number of rooms: 155
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Also Known As:
Holiday Inn Express Aberdeen City Centre Hotel Aberdeen
Express Aberdeen City Centre
Aberdeen Holiday Inn
Holiday Inn Express Aberdeen City Centre Scotland
Hotel Style:
#15 Family Hotel in Aberdeen

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