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Holiday Inn Express Aberdeen City Centre

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Chapel Street, Aberdeen AB10 1SQ, Scotland
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Holiday Inn Express Aberdeen City Centre
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544 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient for city centre, clean and very friendly staff. Can't really fault it. It is a holiday inn express so you sort of know what to expect. Not going to win any awards but for a comfortable nights stay close to centre.

Helpful?
Thank James D
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your comments James D We're really pleased that you liked our central location and appreciated the efforts of the staff. Hope to see you back again soon. Kind regards Murray Todd General Manager More 

Aberdeenshire
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my husband after a night out. Room was large, clean and warm. Plenty choice for breakfast. Ideal location for a night in town. Far from fancy but perfect for a place put your head down 😊

Helpful?
Thank Suzanne1308
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review Suzanne1308 It's great to see that you enjoyed your visit to the hotel and found the location convenient for Aberdeen's nightlife. Hope to see you again soon. Kind regards Murray Todd General Manager More 

Glasgow, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed last night should have realised with night club and taxi rank there may be some noise but it was unbelievable. Drunk young people shouting in to the early hours taxis coming and going and doors banging and for some reason the bakers oppositewas open at 2 in the morning doing a roaring trade. Hotel ok room location not ,... More 

Helpful?
Thank faa1959
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review faa1959 Glad you found the hotel itself to your satisfaction but apologies you were disturbed by noise from the surrounding area. Our central location is without doubt one of our greatest assets but does unfortunately go hand in hand with the fact that the city streets can be a little noisy at times. The problem... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 4, 2016

This is a really central hotel and we had a good stay. The staff were pleasant and the room clean and comfy. Our dog was able to stay for free. The breakfast was good, basic self-service and really handy. Overall really good!

Helpful?
Thank Woodenowl
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your kind comments Woodenowl Delighted that you (and your dog) enjoyed your stay, we're always happy to accommodate well behaved four-legged friends! Hope to be able to welcome you back again soon. Kind regards Murray Todd General Manager More 

West Midlands, United Kingdom
Level Contributor
90 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

I ve stayed here a few times during my visits to Aberdeen and always found it to be a value for money hotel. Its clean and with friendly helpfull staff and of course ideal for its central location. Breakfast is included in the price which although doesnt consist of the full works its adequate. My tip is get to the... More 

Helpful?
Thank Lupas1969
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks very much for your positive feedback Lupas1969 Delighted to see that you have enjoyed your stays with us and in particular, appreciate the efforts of the staff. Totally agree with your tip regarding the parking although if you're unlucky next time and it's full, the multi-storey just up the road is free for much of the night. Hope to... More 

Elgin, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed January 1, 2016

Good central hotel for the price. I was lucky enough to get one of the hotel parking spaces so didn't have to fork out the extra cash. Wifi was excellent, easy connection and fast a big thumbs up. The room was a good size and clean. The bathroom was very cold and dated, tiled floor and walls with no heater..... More 

Helpful?
Thank Smudger921
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review Smudger921, glad you enjoyed your stay. Apologies that you weren't so pleased with the bathroom, the hotel is due a major refurbishment in the not-too-distant future which will of course include these areas. Similarly, the breakfast selection is being looked at on a brand level and changes will be happening. Whether or not this will... More 

Kendal, United Kingdom
Level Contributor
260 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed December 7, 2015

The rooms are pleasant and sleep comfort is great, The bathrooms are without any form of heating so if you have an external wall the morning shower can be quite parky. The breakfast has a good spread although the cooked breakfast options are pretty poor. Staff could do with looking up to say hello but otherwise seem very efficient. ;-)

Helpful?
Thank StephenCKendal
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review Mr Kendal Apologies that you found the bathrooms a little cold, this tends to happen sometimes on particularly cold nights in the first floor bedrooms directly above the card park. I am hopeful that when we get a refurbishment, there will be the opportunity to install some additional insulation to help resolve the problem. I'll... More 

Edinburgh, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

It's been a few years since I've stayed here, but I was back for another week. The hotel is centrally located, despite this I didn't notice any real noise levels outside. I was given a disabled access room, which was larger than usual and included a wet room. The wifi in the room was fast enough to stream media and... More 

Helpful?
Thank GordonBaird
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback GordonBaird, it's greatly appreciated. Really pleased to see that you liked your room and were able to make use of our free WiFi. Breakfast is being looked at on a brand level just now so there should be some changes coming soon. Look forward to welcoming you back again soon. Kind regards Murray Todd General... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Stayed at this hotel a few years ago and it hasn't changed. The rooms are spotless and spacious. Breakfast is disappointing and pretty cheap to be honest but the enthusiastic reception staff once again make up for this... Nothing is too much trouble and service with a smile and a laugh 😁 great place to stay...thanks to all.

Helpful?
Thank Pwh2
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks for your review Pwh2 Delighted to see you have enjoyed another stay at the hotel and appreciated the efforts of the staff. Breakfast is being looked at on a brand level so hopefully will change for the better soon. Kind regards Murray Todd General Manager More 

Sheffield, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

Holiday inn express so don't expect anything special Severely let down by lack of onsite parking, there are 10 spaces at most, NCP further along the road I just personally like to park at the hotel. Nothing wrong with hotel and staff friendly I personally feel premier inns have a little more to offer for same price

Helpful?
Thank Ian912
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback Ian912 Apologies for the lack of parking but, as I am sure you will understand, there is not a great deal we can do to solve this. Our location in the centre of the city is a huge asset for the hotel but this does unfortunately mean some compromises had to be made with regards... More 

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