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The Chester Hotel

59-63 Queens Road, Aberdeen AB15 4YP, Scotland (Formerly Simpson's Hotel)
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The Chester Hotel
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140 Reviews from our TripAdvisor Community

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Traveler rating
    71
    31
    25
    8
    5
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17
53
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
  • Italian first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (53)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (26)
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Aberdeen, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a last minute visit to Aberdeen and chose to stay at this hotel as it looked lovely and had great reviews. There was a problem on check in where someone else had unfortunately been booked into our room before we got there. A new member of staff was left at the reception alone and was not sure how... More 

Was this review helpful? Yes
Peterhead, United Kingdom
Level Contributor
130 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had our daughters wedding at the Chester Hotel the last weekend, and we can only say it was amazing. From the time we arrived till we left on Sunday the staff could not of been more attentive. The rooms we had were spacious for the bride and her bridesmaids to get ready, room service was spot on, breakfast on... More 

Was this review helpful? Yes 2
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear bluejames985, I cannot thank you enough for those positive comments. I myself was very proud to be part of the team that made the day so enjoyable for all the guests involved. This feedback is great for the team to read as it reminds them of how much our guests appreciate the hard work they put it. We look... More 

Aberdeenshire
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Welcomed into the hotel, friendly reception, taken to our room by a member of staff. Excellent, beautiful, clean and large superior room. Went to lounge area to have a drink pre dinner, friendly and at tentative staff. Extremely good atmosphere, lounge singer very nice touch. Evening meal was faultless, staff went above and beyond their duties. Mark our waiter was... More 

Was this review helpful? Yes 1
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear MojoAberdeenshire, Thank you for the wonderful review, and for highlighting those staff members who stood out amongst our team. I know once they read this review they will understand how important they are to the team and the great impact they have upon each guest that walks in the door. Thank you again for highlighting their hard work. On... More 

Edinburgh
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely looking bar and restaurant, and first class service. The food and wine menu's had every base covered, great choice. One of our party has a severe wheat allergy but that was no problem, all dealt with professionally and without fuss. The wine was perfectly chilled and the food was perfect. Would absolutely recommend for dinner, and can't wait to... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Donna B, The IX Restaurant team are truly a class act! I am glad you and your guests enjoyed the food and wine that was offer. Our kitchen team pride themselves on the high quality food they serve, and can easily adapt the various dishes to meet all dietary needs. We look forward to the next time you are... More 

aberdeenshire, scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night and had a wonderful time. The staff where very professional and check in was quick and simple. We stayed in the club room which was decorated beautifully along with a luxurious bathroom. My only complaint was that the emergency light above the bed annoyed me all night, it reflected off of the mirrors and... More 

Was this review helpful? Yes 1
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear luxuryfinder2904, Thank you for such an excellent review and the constructive feedback. The team enjoy reading what it is we do so well, but also areas that we can improve upon. All suggestions made are raised with the team in our various meetings and I am sure you will see some of them happen in the near future. You... More 

Dundee, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended a wedding on Friday 17th. Checked in early at 11 am so we're able to relax driving in such horrible weather. Every member of staff was helpful and so welcoming. The Granite Suite is lovely and perfect for a smal wedding. Food and service excellent. Our room was lovely with huge comfortable bed. Only quibble - no air con... More 

Was this review helpful? Yes 1
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear EmaDee, The weather really was not kind to us on that day. Typical of a Scottish summer this year sadly. I am pleased to read you found our facilities relaxing and enjoyable. I am sorry that the room was a little hotter than you would have liked. We hope to have this resolved before you stay with us again.... More 

uk
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful throughout. We arrived in the afternoon and sat out in the sun with a drink. The bar and small lounge area are both perfect. The bar was buzzing on Saturday night with lots of people in for pre meal drinks. It's was a great atmosphere and good service. We never ate dinner in hotel but will... More 

Was this review helpful? Yes 3
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear dizzy_traveller You cannot wait to return, and neither can we! Our weekend service in the bar and restaurant is very popular. We have live music in the bar area, and a great selection of food and wine to choose from in all areas. Thank you for the great comments on the standard of our rooms. We have taken a... More 

Aberdeen, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was at a wedding reception at the Chester Hotel. The place itself is lovely, but the function staff were inadequate and one in particular "Grant" was particularly rude to customers. There was around 200 people attending the function and only about 3-4 staff manning the small bar (and even less when they were taking trays of drinks to the tables,... More 

Was this review helpful? Yes 1
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Sarpidon25, Thank you for taking the time to place this review on Tripadvisor. I have personally spoken to Grant, and given him some coaching on how to deal with guests whilst in a busy bar late at night. Any perception of rudeness was not intended, and alternate lagers are on offer. This may have been part of the conversation... More 

Aberdeen, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We attended a wedding here and could not rate anything less than 5 star... I called ahead to ask for an early check in. Not a problem at all. Check in was nice and quick. We stayed in room number 6. It was a nice size and very nicely decorated with all the required mod cons. The function hall where... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Jenna86, Early check, nice room, all sounds like a great start to your stay at the Chester Hotel. Topped of with a fantastic wedding and relaxed breakfast buffet. I am so very glad to read you enjoyed everything that was on offer to you while at the hotel. The team are looking forward for your return visit and I... More 

Inverurie, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I wondered fit happened tae Simpson's so I shined ma sheen an gid alang tae see. This Chester cheil hid takin ower a filie back an hid decorated a a'thing. I wis gien a warm welcome on arrival and wis handit a free dram. I sat doon wi me freens and we chatted amongst ourselves 'til the waitress came ower.... More 

Was this review helpful? Yes 7
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear cb24n2011 Thank ye fur the review, Indeed the auld Simpsons Hotel wis refurbished an the Chester Hotel wis opent in 2014 ah ah'm sae gled the staff within the hotel an the service they provided impressed ye an yer guests ah hiv nae doot yon we ah'll see ye again! I hope my Doric is up to scratch. For... More 

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