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The Chester Hotel

59-63 Queens Road, Aberdeen AB15 4YP, Scotland (Formerly Simpson's Hotel)
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The Chester Hotel
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130 Reviews from our TripAdvisor Community

Traveler rating
    63
    29
    25
    8
    5
See reviews for
15
48
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (53)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (26)
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Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff were exemplary and the hotel even had a temporary ramp installed for a preview of the private dining area which is booked for my Dads 90th birthday in July. Food was superb for our lunch today and the service was definitely 5star. Congratulations "The Chester" and would highly recommend your hotel. Thanks especially to Fiona Duncan who has really... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear lesley m, I am so very glad you and your guests enjoyed lunch with us at the hotel. I have no doubt that the future booking you have with us will be even more enjoyable. I will be sure to pass on the excellent feedback to Fiona, and I wish the very best to you and your family. Best... More 

Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Every traveller knows that Aberdeen is called the granite city and many of the city's most beautiful buildings are shaped from that substantial grey stone. The Chester has taken that as a theme with their function room being called The Granite Suite and a lot of the hotel's decor sporting many different granite hues. They even serve butter on a... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear GordonC, What an outstanding review! I cannot thank you enough for sharing your thoughts on Tripadvisor for all the world to see. Granite. You really do just have to work with what you have got on hand. We are also very lucky in that we have also got a great team within the hotel that can add that warmth... More 

Aberdeen, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely hotel, nicely decorated, very nice people who work in reception, bar and dining, all very polite and attentive. Stayed for one night had an evening meal in the bar which was first class, and breakfast in the morning which was also first class The room was a bit small but very clean and everything that you... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear IanH, I appreciate the positive response you have shared with the world on Tripadvisor. Both the food offerings at our bar and at breakfast time have taken great thought and care to get them correct. It is refreshing to read that our guests are enjoying them on a daily basis. We have a variety of room types on offer... More 

Dundee, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a very enjoyable night at the Chester, the staff were all very welcoming and helpful. Our room wasnt quite ready(We were early), so we went to the bar to wait, it wasnt a problem that we hadnt properly checked in, they sorted everything so that the drinks would automatically go onto the room, nothing was too much trouble. If... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear FJW0107, Thank you for sharing your thoughts on the Chester Hotel. I am glad the team looked after you while we put the finishing touches to the room you had booked. As with other hotels, check in time is 2pm. Of course, when a room is ready we can get our guests checked in right away. I am glad... More 

Northumberland National Park, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from an overnight stay at this hotel and all I can say is it was fantastic...staff food and hotel room all amazing. The hotel appears to be expensive but in reality it's not . Breakfast was amazing too

Was this review helpful? Yes 1
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Val023_10, In just one night with us you have captured the ethos of the hotel in a way. Affordable luxury. We strive to provide the very best in service, furnishings and offerings to all our guests that walk through the door. We hope to see you again in the future, and don't forget to check out our website for... More 

San Luis Obispo, Ca
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely little hotel. The rooms are newly renovated and well done. The restaurant was excellent as well. The staff is well trained and couldn't do enough for you. Just the kind of hotel I look for when I travel.

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Platt93405 Myself and the team are overjoyed you had a great time at the hotel. I cannot thank you enough for sharing it on Tripadvisor. The on going training and development of the team has certainly benefited us. I hope you will stay with us again soon! Best regards Alistair and the team at the Chester Hotel More 

Newport, United Kingdom
Level Contributor
207 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed here just after it reopened as the Chester Hotel and enjoyed the experience and needing accommodation for 11 of my colleagues from around the world, I booked everyone in for a few nights in June. As before, I was thoroughly impressed with everything the hotel provided. The starting point of checking in was effortless. With the staff being... More 

Was this review helpful? Yes 3
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Celtic_traveller165, It really does sound like you have had a fantastic time at the Chester Hotel. I greatly appreciate all the positive comments on both the furnishing and service you encountered. A lot of thought has been put into the look and style of the hotel, and even more into the training and selection of the staff within the... More 

Kirkcaldy, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived sat 6th June to treat and celebrate my friend 25th wedding anniversary . The hotel up graded my friend to a suite which was amazing. The service we received was exceptional, brilliant and beyond what I expected. The chester is a must to visit. Thank you so much for making us feel so welcome.

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Garrigan40, We are continuously training our team to deliver the service levels you experienced. We are so glad that your friend enjoyed the upgrade. If it is possible, we do this for those celebrating a special occasion in the hotel. Of course, only when the room is available. I have no doubt we will see you again, and please... More 

Scotland, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My daughter and i stayed for 1 night in may as we were going to the theatre to see wicked and decided to stay in aberdeen and do some shopping etc from the minute we arrived we were delighted with the friendly atmosphere and efficient staff the room we had was beautiful with all mod cons coffee machine robes and... More 

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear MaureenC, I hope you enjoyed the night at the theatre, and thank you for staying at the hotel. It was pleasing to read about your experience in the hotel, and how much you enjoyed it. We very much look forward to seeing you again, and please see if you have the time to eat and drink in our IX... More 

Aberdeen, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic meal. Super menu and lots of extras such as canapés, delicious breads and truffles afterwards although we were not able for desert or coffee. Very imaginative and unusual food combinations and plenty of choice. Every course absolutely delicious and service was very attentive.

Was this review helpful? Yes
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear colinkath084, You review is greatly appreciated, as are all the positive comments regarding our food and service. We all hope that you will visit us again and tell your friends! Best regards Alistair and the team at the Chester Hotel More 

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