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Aberdeen Marriott Hotel

4.0 of 5 Overton Circle-Dyce, Aberdeen AB21 7AZ, Scotland
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Certificate of Excellence 2014
Aberdeen Marriott Hotel
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Aberdeen Marriott Hotel
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325 reviews from our community

Traveler rating
    96
    139
    62
    23
    5
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119
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You don't go to Dyce on your holdays: there has to be a good reason to stay here and, for me, it was dropping off a hire car and a morning flight. Chose this Marriott, rather than the airport one, because of the pool. OK, it was more like a big bath but I was suitably entertained swimming around. The... More

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Douglas M Thank you so much for your positive review. I do take on board your comments and we will continue, as always, to work to improve our product and services within the hotel. I look forward to welcoming you back for another great stay. Regards Robert More

cape
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

very nice welcome and good customer service. Good nights sleep but corridors a bit echoey making those who return late in high spirits difficult to ignore!. Good breakfast and clean rooms. Restaurant was very nice and food was quick to come and tasty. I would say that maybe at peak times another staff member at check out would have avoided... More

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Bryan h Many thanks for your positive review here on Tripadvisor. I'm delighted you had the opportunity to enjoy our large clean rooms, excellent customer service, great Marriott breakfast and had a great nights sleep. look forwardto welcoming you back soon. Regards Robert More

Aberdeen, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a few nights and was impressed, having not expected much due to its guaranteed custom from the oil industry. Rooms were large, clean and well equipped, however I found the bed/pillows to be to soft, this can hardly be a criticism however as some may not like firm beds! On the first night I was in... More

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Davie_boy85 Thank you for staying with us and for writing a great review of your stay on Tripadvisor. I am glad that you enjoyed your visit and I hope that we have an opportunity to welcome you back to our hotel in the near future. Regards Robert More

Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have spent the last week in this hotel for a business trip and the service was great, food excellent and clean rooms. The only comment i have are the bathrooms could do with re-grouting/touching up and that would make a huge difference... Frankly if thats the only criticism i have then I am being picky! The staff on reception... More

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Sarah B It is always a pleasure to read, and share, feedback from guests whom have enjoyed their stay with us. We do genuinely pride ourselves on delivering first class customer service with all our valued guests. I have had my maintenance team check your bathroom and ensure any remedial work required is completed. Thank you so much for... More

Luanda
Top Contributor
101 reviews 101 reviews
60 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros : close to the airport and close to Bp offices ; overall nice staff reacting once errors are pointed out. Cons : some rooms with a bad smell (had to request a room swap upon check in); old looking rooms ; small gym with restricted opening hours ; poor maintenance in bathrooms ; poor quality of towels ; late... More

Was this review helpful? Yes
chris_mcguinness, General Manager at Aberdeen Marriott Hotel, responded to this review

Dear Oursdur, I am sorry that your experience was not an enjoyable one on this occasion. Please do accept my apologies for this, your comments are certainly not those asscoiated with the Marriott brand. I have of course taken on board your coments and discussed these accordingly with my management team in order to improve upon the services we offer.... More

Aberdeenshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked 3 rooms for a family get together for one night to celebrate a special birthday. Smooth efficient check in, comfortable rooms and super food. Staff were friendly and helpful. Altogether a great time was had by all. Thank you.

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Pumpkinpie54 Delighted to hear your overnight stay, and more importantly, your special birthday event was so enjoyable. Do come back and se us again soon and thanks for the great feedback. Regards Robert More

Watford, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love the open fire in reception , it's so warm and welcoming . All the staff I came across were really friendly . The rooms are bright, clean and spacious . No lift which is a nuisance but there are only 2 floors . The lack of free wifi in 2014 is very old fashioned , this needs to... More

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Annie B Thank you for taking the time to share your feedback following your recent stay with us. I have shared your positive experience with our team here at the Aberdeen Marriott. I am glad that you enjoyed your time with us and we look forward to welcoming you back on your next visit. Thanks again Robert More

Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2014

I have stayed in many hotels across Aberdeen and this byfar us the best for comfort, hospitality and service. The only comment I have is if they regrout the bathroom it would addthe final touches as they are a little dated, but quite frankly I m being picky.... Highly recommend

Was this review helpful? Yes
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Sarah B It is always a pleasure to read, and share, feedback from guests whom have enjoyed their stay with us so much. We do genuinely pride ourselves on delivering first class customer service with all our valued guests. Thank you so much for taking the time to comment and I hope to be able to welcome you back here... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 16, 2014

Arrived at the airport and phoned the hotel, was told that the shuttle bus couldn't get to me for quite some time. However it did turn up, the receptionist hadn't bothered to ring him and he had come to pick up some other guests that arrived after me.... Checked in and was given the key to my first room. Eventually... More

Was this review helpful? Yes 1
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Flopsyr Thank you for your recent review, and please do accept my apologies. I was very dissapointed that we did not meet your, or indeed our own, expectations on your visit. You have highlighted some re-training opportunities which i shall address personally with my team. I was delighted to read your very positive comments regarding our many other associates... More

Leeds, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 15, 2014

My stay at the Marriott on business was ideal, the proximity for my business trip was perfect. Staff very accommodating. The only thing that let's the Marriott down is that I was unable to claim my Marriott rewards as a corporate member. The policy regarding corporate rewards does not seem to be fair, surely if you are staying you should... More

Was this review helpful? Yes 4
Robert B, Manager at Aberdeen Marriott Hotel, responded to this review

Dear Peter J Thank you very much for writing an overall great review. You are correct that one of the many benefits of our rewards program is that it does extend to our food & beverage outlets where as many of our competitors do not. Should you require further clarity on your corporate eligibility please do not hesitate to contact... More

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Additional Information about Aberdeen Marriott Hotel

Address: Overton Circle-Dyce, Aberdeen AB21 7AZ, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aberdeen Marriott Hotel 4*
Number of rooms: 155
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Also Known As:
Marriott Aberdeen
Aberdeen Marriott Hotel Scotland

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