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Udny Arms Hotel


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Traveler Reviews

85% Do not recommend
2.5 of 5 stars 13 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
PossD 8 contributions
Dubai, UAE
Jun 19, 2009 | Trip type: Business

After my write-up late last year, I received a note from the manager saying things had changed and to give them another try. Well, my friends, things haven't changed - the food was a little worst, the room about the same (except a new TV), and the heater was broken (promised it would be repaired, but wasn't). It’s such a... more

Down and Out
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1 of 5 stars
CC21 10 contributions
Scotland
Jun 3, 2009 | Trip type: Business

Potentially this hotel could be quite nice but to echo previous reviews it falls a long way short and I wonder that the excuses, over some time, must be running a little thin. As soon as I stepped into the entrance to be greeted by a very muddy welcome rug and doors with some makeshift wood hammered onto them, I... more

lovely staff
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4 of 5 stars
kevDorset 1 contribution
dorset
Mar 31, 2009 | Trip type: Business, Solo travel

very good service on checking in and out of hotel room was nice overlooking the river nice walks around local golf course nice staff but needs some refurb more

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2 of 5 stars
Frogwell 59 contributions
UK
Nov 17, 2008 | Trip type: Business, Couples
1/1 found this review helpful

I booked this in a terrible rush due to having to go to Aberdeen at the last minute. I did only pay £50 for a room, but I wish I had checked trip advisor first! It must be said that the staff were lovely. The room was OK, but the bath was extremely dirty. I had to wipe it down... more

Management response from
OHIML, General Manager

New checks have been put into action to make sure all rooms have been properly cleaned and maintained. We have a high standard of food and service here at the hotel so i can only apologise that on this occasion we have not met your expectations with regards the quality of the food.

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1 of 5 stars
EarlRosebery 2 contributions
Vancouver
Sep 17, 2008

Very tired. Tiny rooms. Dirty. Stay elsewhere more

Management response from
OHIML, General Manager

Thank you for your comments posted on trip advisor regarding your recent stay at the Udny Arms Hotel, your issue with cleanliness has been discussed with our housekeeping team. The Udny Arms is a listed building so we are unable to alter the outside of the building which means we do have some rooms on the top floor that are...

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1 of 5 stars
DSDurham 9 contributions
Durham UK
Jul 7, 2007

This property is in rapid decline ! I have stayed at this hotel regularly ( 2-3 times a year ) over the last 12 years or so, and it is fair to say that the hotel offering was traditionally of a consistently good quality along with an excellent restaurant offering. The last year or two has seen the hotel change... more

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1 of 5 stars
Jogsey 2 contributions
Cheshire
Jun 6, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

Visiting Aberdeen on business, as my meetings were arranged at short notice, this was the only hotel that had a vacancy in the immediate vacinity of Aberdeen. Despite being only 14 miles north of Aberdeen, the standard taxi fare was £35 each way. The hotel in its heyday was obviously quite grand (as the hotel's website would have you believe),... more

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2 of 5 stars
SanKookai 18 contributions
aberdeen scotland
Apr 13, 2007
1/1 found this review helpful

We went for a meal a few days ago and were somewhat disappointed by the restaurant. We had been 2 years ago and really enjoyed the experience at the time but standards seem to have come done since. The food was excellent but service was very slow altough there were only 2 other tables booked. We ordered a bottle from... more

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1 of 5 stars
starkfarm 8 contributions
Bondville, VT
Aug 26, 2006
1/2 found this review helpful

Upon checking in and finding that my room had no shower (only a bathtub) I asked to be transferred to one that did. Unfortunately, the only room available with a shower forced me to sacrifice the convenience of a double bed and accept two single beds. The bedding was old and had springs that creaked and groaned. The windows were... more

Diabolical
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1 of 5 stars
Plukins 1 contribution
Aberdeen
Mar 27, 2006
5/5 found this review helpful

Went for Sunday lunch on the back of some good recommendations. Asked for a table in the restaurant when I phoned. We were put into a side room with about as much ambience as a bad dentists waiting room. Table next to us had a dirty discloth lying on it. Nobody was forthcoming with a wine list, when requested I... more

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Udny Arms Hotel Address

Main Street, Aberdeen AB41 6BL, Scotland
Aberdeen Hotels Udny Arms Hotel
2.5/5.0
13