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Hotel class 3.0 of 5
Main Street | Newburgh, Ellon, Aberdeen AB41 6BL, Scotland
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Reviews you can trust

75% Do not recommend
2.5 of 5 stars 16 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
petnag58   3 contributions
Liverpool
Nov 5, 2009 | Trip type: Business

Just recently stayed at this hotel with 5 colleagues whilst working in Aberdeen. Stayed for 4 nights in total. The hotel is approx 12 miles north of Aberdeen city centre,journey takes between 30-60 minutes in the morning due to traffic. The hotel itself is a little dated some would say a character hotel.I would say it requires a little modernisation.However... more

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3 of 5 stars
niw   1 contribution
Copenhagen
Aug 8, 2009 | Trip type: Couples

We stayed in this small hotel for two nights. We had room 27 overlooking the river and the golf course. Very nice view. The hotel needs a heavy restoration. Everything here is worn down. The staff is very kind and helpfull. The food is exceptional. Price is fair. more

Management response from
RRATCLIFFE, Manager

Dear Copenhagen, Thank you for taking the time to post a review on tripadvisor recently following your stay at the Udny Arms in August 2009. We value all guest comments seriously and yours is no exception. Your kind comments regarding the staff and food are greatly appreciated. Thank you. The views towards the estuary and golf course from some of...

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2 of 5 stars
GlobeVagabond   28 contributions
Frankfurt
Aug 1, 2009 | Trip type: Couples

I have to join other reviews about the poor interior condition of this hotel: One can immediately feel the lack of investments in the facilities when entering the building and its rooms. The irony is that the owning posh Oxford group pretends to operate in the up-market! Our small and awkwardly furnished room was definitely battered and palpably dusty featuring... more

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2 of 5 stars
PossD   9 contributions
Dubai, UAE
Jun 19, 2009 | Trip type: Business
1/1 found this review helpful

After my write-up late last year, I received a note from the manager saying things had changed and to give them another try. Well, my friends, things haven't changed - the food was a little worst, the room about the same (except a new TV), and the heater was broken (promised it would be repaired, but wasn't). It’s such a... more

Down and Out
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1 of 5 stars
CC21   10 contributions
Scotland
Jun 3, 2009 | Trip type: Business
1/1 found this review helpful

Potentially this hotel could be quite nice but to echo previous reviews it falls a long way short and I wonder that the excuses, over some time, must be running a little thin. As soon as I stepped into the entrance to be greeted by a very muddy welcome rug and doors with some makeshift wood hammered onto them, I... more

lovely staff
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4 of 5 stars
kevDorset   1 contribution
dorset
Mar 31, 2009 | Trip type: Business, Solo travel

very good service on checking in and out of hotel room was nice overlooking the river nice walks around local golf course nice staff but needs some refurb more

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2 of 5 stars
Frogwell   62 contributions
UK
Nov 17, 2008 | Trip type: Business, Couples
1/1 found this review helpful

I booked this in a terrible rush due to having to go to Aberdeen at the last minute. I did only pay £50 for a room, but I wish I had checked trip advisor first! It must be said that the staff were lovely. The room was OK, but the bath was extremely dirty. I had to wipe it down... more

Management response from
OHIML, General Manager

New checks have been put into action to make sure all rooms have been properly cleaned and maintained. We have a high standard of food and service here at the hotel so i can only apologise that on this occasion we have not met your expectations with regards the quality of the food.

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1 of 5 stars
EarlRosebery   7 contributions
Vancouver
Sep 17, 2008

Very tired. Tiny rooms. Dirty. Stay elsewhere more

Management response from
OHIML, General Manager

Thank you for your comments posted on trip advisor regarding your recent stay at the Udny Arms Hotel, your issue with cleanliness has been discussed with our housekeeping team. The Udny Arms is a listed building so we are unable to alter the outside of the building which means we do have some rooms on the top floor that are...

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1 of 5 stars
DSDurham   9 contributions
Durham UK
Jul 7, 2007

This property is in rapid decline ! I have stayed at this hotel regularly ( 2-3 times a year ) over the last 12 years or so, and it is fair to say that the hotel offering was traditionally of a consistently good quality along with an excellent restaurant offering. The last year or two has seen the hotel change... more

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1 of 5 stars
Jogsey   2 contributions
Cheshire
Jun 6, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

Visiting Aberdeen on business, as my meetings were arranged at short notice, this was the only hotel that had a vacancy in the immediate vacinity of Aberdeen. Despite being only 14 miles north of Aberdeen, the standard taxi fare was £35 each way. The hotel in its heyday was obviously quite grand (as the hotel's website would have you believe),... more

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Udny Arms Hotel Also Known As

  • Udny Arms Aberdeen
Address: Main Street | Newburgh, Ellon, Aberdeen AB41 6BL, Scotland
Aberdeen Hotels Udny Arms Hotel
2.5/5.0
16