This was a first for us...the first time that my husband and I arrived at a hotel, checked in, went to our room...looked around the hotel a bit....and then left! We had exchanged frequent flyer miles for a romantic night stay as it is our Anniversary. Checking in was - just - alright. The receptionist had difficulty finding our reservation,... more

This is a truly awful experience. The staff are clueless and unhelpful and clearly have no idea about customer service. Management, it seems, is even worse - if you can ever find them. The food is below average and I'm sure the whole place could do with a complete re-hash of all personnel as the grounds and building are quite... more

Not the first time I stayed at Ardoe House. It is an exellent hotel, good service, clean rooms. Good fitness facilities, close to everywhere I needed to be. Walking distance to river dundee (everything s close to river dundeee in aberdeen by the way). Close to good golf courses also. more

The hotel itself is situated just outside Aberdeen, The only problem i think is that they do not have a courtesy bus which i think would be a good thing for them. It is only a short taxi ride into the centre. On arriving at the hotel you are met with a beautiful building.... The reception area is decorated in... more

Set in lovely grounds it was an ideal hotel for a relaxing break. Beautiful leisure facilities. Blairs Restaurant a bit posh but meals in the bar were excellent. Breakfast buffet was very good. If you have any mobility problems specify that you would like a room near reception as our room was a bit of a route march back and... more

My mum and I booked a spa weekend here through spaandhotelbreaks.com as a treat for my birthday. I am going to try and break down the review into sections to make it easier to read. I'll start with original booking and reception. BOOKING AND RECEPTION My mum booked the break through the discount website and we were told that we... more

We stayed in this hotel approx 4 years ago when owned by the Macdonald Group. I do agree with some reviews that it feels as if a slight upgrade should be carried out as furnishings appear worn and tired. Still excellent for weekend away. FOOD---Excellent choice for breakfast. Always hot and good buffet selection. Staff seem slightly haphazard. Ie. asking... more

Stayed here for 4 nights with my daughter and loved the hotel. The staff were extremely pleasant and helpful and our room was clean, spacious and very quiet. The food was excellent and there are several bars in the hotel open until late. There is also a modern spa attached with free access to swimming pool, sauna and steam room.... more

I've stayed here several times over the years and whilst it was a lovely hotel then, it is now very tired, smelly and shabby. Mercure have not spent a cent since taking it over 2 years ago. Unfortunately we arrived on a Friday night and there were non stop weddings from then on. Try and avoid this time as the... more