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Mercure Aberdeen Ardoe House Hotel and Spa

4.0 of 5
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South Deeside Road Blairs, Aberdeen AB12 5YP, Scotland
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Mercure Aberdeen Ardoe House Hotel and Spa
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Ranked #19 of 63 Hotels in Aberdeen
A recent review
5 of 5 stars reviewed 4 days ago
Nicola M Aberdeen, Scotland, United Kingdom
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819 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, Scotland, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went on a half day spa which was fantastic, the service was amazing nothing being to much trouble esp for Alex on reception he was so helpful and friendly and a true credit to your company. From beginning to end the service was outstanding and we left feeling truly relaxed.

Was this review helpful? Yes 3
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Nicola M, Thank you for taking the time to tell us about your recent experience with us in our Spa. I was delighted to read that you had an excellent and relaxing day. I am extremely pleased that the service offered throughout the day was outstanding and made the difference. I very much look forward to welcome you back... More 

Edgware, United Kingdom
Top Contributor
61 reviews 61 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very secluded and quiet location which marries the old (Baronial) style with the new (spa). It is a beautiful setting and situated well for discovering the Aberdeen area. The rooms are large and well equipped and it is a very quiet location so you can sleep well. Food is excellent, breakfast especially with good choice of breakfast... More 

Was this review helpful? Yes 1
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Heath H, Thank you for taking the time to share your experience following your recent stay with us at Ardoe House Hotel & Spa. I was delighted to read that you thoroughly enjoyed your visit. I am particularly pleased to read your positive comments on the high quality of food and service on offer and I will ensure to... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay for a day or so....don't bring a heavy suitcase because the stairs will kill you. Staff are very friendly and attentive. Close to a great fishing river. Great country atmosphere in a grand Scottish castle

Was this review helpful? Yes 2
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Bryan C, Thank for taking the time to tell us about your recent stay with us at Ardoe House Hotel & Spa. I was delighted to read that your experience was excellent and that you thoroughly enjoyed your stay with us. I very much look forward to welcome you back on property during your next visit to Aberdeen. Yours... More 

Aberdeen, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

It had been several years since I last attended an event at the Ardoe and the experience wasn't great so my expectations weren't high this time round. The visit this time was a charity ball for juvenile diabetes research. The food was excellent, the service very good, hitting the right balance between attentive but not not over bearing. Although we... More 

Was this review helpful? Yes 1
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Mark M, Thank you for taking the time to post a review following your attendance at an event with us at Ardoe House Hotel & Spa. I was delighted to read that your experience during the event was first class, and very pleased to read your praises on the quality of service and food on offer. I hope we... More 

Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The building itself is beautiful and very impressive upon arrival as it looks like a castle! All the staff were very polite and efficient and we felt well looked after during our stay. We had a three course meal in Blair's Restaurant which has a nice atmosphere. The food was delicious and well presented, one of the best meals I... More 

Was this review helpful? Yes 2
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear FAinsworth87, Thank you for taking the time to post a review following your stay with us at Ardoe House Hotel & Spa. I was delighted to read that your visit delivered above expectation. I was very pleased to read that both the quality of food and service shone throughout your stay. I look forward to welcome you back on... More 

Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this for a mothers day weekend treat. Arrived in the Hotel and got checked in – any question we had for the receptionist regarding our stay was answered with a ‘I don’t know’ or ‘you’ll need to ask so and so’ so felt she was pretty pointless being on the front desk. Went to the spa where we had... More 

Was this review helpful? Yes 2
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear travelbuddy73, Thank you for taking the time to review your recent stay with us at Ardoe House Hotel & Spa.I was delighted to read that you enjoyed a fantastic stay away. Please accept my apologies to the change of schedule following the unfortunate illness of one of our therapists on Saturday. Thank you for your understanding on the matter.... More 

Dundee, United Kingdom
Top Contributor
76 reviews 76 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not a review of the hotel(sadly,as we didn't have a good enough excuse to stay)-but we were out for a drive of an evening in the surrounding beautiful countryside, and our eyes were drawn to the glowing lights of The Ardoe, so we decided to pop in for a drink. Our guests were very impressed by the imposing... More 

Was this review helpful? Yes 2
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear alivats61, Thank you for sharing your recent experience following your visit at Ardoe House Hotel & Spa. I was delighted to read that you found the surrounding as well as the quality of food and service to be of the highest quality. We pride ourselves on the quality of food and service on offer and I am very pleased... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a spa break. Hotel was full and receptionist tried her very best to get us a twin room for my friend and I but to no avail. Unfortunately the room we got although spotless had no hairdrier( though one was sent up immediately) and the bed had to be seen to be believed! Looked like it would... More 

Was this review helpful? Yes 1
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Wilson043, Thank you for taking the time to tell us about your recent stay with us at Ardoe House Hotel & Spa. I was very disappointed to read that not all aspects of your stay lived up to your expectation on this occasion. As I am sure you are aware, we are in the process of refurbishing all of... More 

Madalena, Portugal
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

funtastic hotel, excelent crew, good food, best place i have ever sleep in the uk. Hoje to visit again someday, with my wife. The room i stayed was excelente. Peaceful place. Great gym inside. Perfect localization.

Was this review helpful? Yes
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Hugo L, Thank you for taking the time to tell us about your experience during your recent visit at Ardoe House Hotel & Spa. I was delighted to read that all aspect of your stay delivered above your expectation and I very much look forward to welcome you back on property during your next visit to Aberdeen. Yours sincerely... More 

Aberdeen, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are lovely and the table settings match. Staff are very friendly. The food when presented looked good and tasted delicious there just wasn't enough of it. 3 finger sandwiches per person, a delicious scone with jam & cream, a small chocolate moose and 4 tiny cakes, as in 2 bites and they are gone. All washed done with tea/... More 

Was this review helpful? Yes 2
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear PodT, Thank you for sharing your recent experience following your stay with us at Ardoe House Hotel & Spa. I was delighted to read that your visit was very pleasant and that you have enjoyed the quality of food and service on offer. I am very surprised that you found the quantity of food on offer in our afternoon... More 

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