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Mercure Aberdeen Ardoe House Hotel and Spa

4.0 of 5
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South Deeside Road Blairs, Aberdeen AB12 5YP, Scotland
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Ranked #19 of 63 Hotels in Aberdeen
A recent review
5 of 5 stars reviewed yesterday
15Coull Aberdeen, United Kingdom
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831 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was treated to a mum to be spa day and it was just lovely and relaxing. Arrived at around 10:45, used the pool facilities and then relaxed on the the loungers reading the most recent celeb magazines! Lunch was at 12:30 and was delicious, small salad (which you get a choice, cous cous and of course the chocolate tart with... More 

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Lisburn, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent hotel and facilities. Rooms really good too. Barman very slow and £9.50 a large white wine is extortionate. Food was bland and Luke warm. Spa very good and treatment was great. All in all a great place to stay let down by bar prices and substandard food.

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Oxford, United Kingdom
Top Contributor
156 reviews 156 reviews
155 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The building is beautiful, and the old part is very grand. We had a huge, comfortable room in the old part (recommended), although the views were nothing special. The staff are very helpful and friendly. The spa is good with a very nice pool and sauna, free for residents. Breakfast was good, we didn't eat there in the evening. There... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed a very relaxing and fun day and night here, food was amazing served by friendly attentive staff in beautiful period restaurant before retiring to the drawing room for coffee and liqueurs. Looking forward to going back very soon to enjoy the facilities again and seeing the rooms once they have been upgraded.

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Stonehaven, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a last minute overnight stay as a treat for the kids, safe to say we had a very enjoyable time. Check in was handled in a friendly and efficient manner, and we were pleased to find we had been allocated newly refurbished rooms on the second floor. The room has been tastefully redone with exquisite art work on the... More 

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PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear John K, Thank you for taking the time to tell us about your experience following your stay with us at Ardoe House Hotel & Spa. I was delighted to read that your stay was enjoyed by the whole family. I am also very pleased to read that you enjoyed the designed and comfort of our newly refurbished bedrooms. Thank... More 

Dunfermline, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stunning building from the outside - Rooms are very spacious, and comforatable. Pool/Spa area is in a separate building out the back, but very nice. Its a bit of a trek depending on how far away your room is! (ours was one of the last rooms in the corridor) One disappointing thing was the pace of the receptionist on check... More 

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PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear GhostZapper, Thank you for taking the time to post a review following your visit to Ardoe House Hotel & Spa. I was delighted to read that your stay was most enjoyable throughout. Please accept my apologies if your check out experience was affected and I will ensure this feedback is provided to our reception team. I look forward to... More 

Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love coming here for a meal and always ask for a vouchers to eat here for birthday ect! The staff are so friendly and there is a more mature gentleman with ginger hair and glasses I think he is called John? He is amazing and I am annoyed at myself for forgetting his name :( He has been there... More 

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PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear BBCCEB, Thank you for taking the time to tell us about your recent experience with us at Ardoe House Hotel & Spa. I was delighted to read that once again, your experience with us was most enjoyable. Thank you for your kind comments on the quality of food and service on offer and particularly your praises for John. I... More 

Ashwell, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The positives - breakfast is excellent, well cooked, well presented, politely served. The negatives - shabby bathrooms, pub meals lacked advertised content - no avocado in the club sandwich or peas with the kids meals. This isn't a disaster in it's own right but there was no acknowledgement that our changes had been made to the food. There was no... More 

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PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Hhayes_12, Thank you for taking the time to tell us about your recent experience following your recent stay with us. Please allow me to apologise if some aspects of your stay did not lived up to your expectations. You are absolutely correct that changes requested by any of our guests should be noted and confirmed both post order but... More 

Forfar, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An enjoyable visit to this hotel! The staff were very friendly & helpful! The Spa was clean with a relaxing swim, seat in the jacuzzi & steam room areas! Nice spacious bedroom newly decorated & refurbished, very comfortable & clean, A very nice dinner in the restaurant, food was very good. Drinks in the drawing room were relaxing beside the... More 

Was this review helpful? Yes
PeterArdoeGM, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear EmmaForfar_Ang..., Thank you for taking the time to tell us about your recent visit at Ardoe House Hotel & Spa. I was delighted to read that all aspects of your stay with us were to a very good standard. I am particularly pleased to read that my team shone through by their friendliness and personalized service they offered throughout... More 

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