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Hotel class 4.0 of 5
122 Huntly Street, Aberdeen AB10 1SU, Scotland
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Reviews you can trust

56% Recommend
3.0 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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5 of 5 stars
kirkbrae78   2 contributions
Scottish Borders
Oct 20, 2009

Had a great weekend stay, where I found the staff incredibly friendly and helpful, the room extremely large and spacious and all situated in a great location, less than 5 mins walk from Union Street - the central highway to Aberdeen. Will definately use again in the future. more

Management response from
Darren Kemp, Revenue Manager

Many thanks for taking the time to write a review on Copthorne Aberdeen, and I am pleased that you enjoyed your stay with us. I will ensure that the whole team are made aware of this positive feedback. We look forward to welcoming you back soon.

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4 of 5 stars
optimoespacio   1 contribution
aberdeen
Oct 5, 2009 | Trip type: Business, Solo travel

This hotel is brilliantly located in a quiet but central street in aberdeen. The club room i had was spacious and quiet if a little too warm for my taste. The reception staff were fantastic and very helpfull to a tired buisnesman. However the Night team were atrocious it was clear the old manager had no idea of the local... more

Management response from
Darren Kemp, Revenue Manager

Thank you for taking the time to provide feedback on your recent stay with us. The positive feedback on the receptionist, who I believe would have been Hayley, is most welcome and has been passed onto her with our congratulations. I do apologise for the negative experience you encountered with our Night Manager. Unfortunately this was one of a couple...

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4 of 5 stars
Dan1113   47 contributions
Stockholm, Sweden
Sep 24, 2009 | Trip type: Couples

The location of this hotel is great; the rooms were quite nice, and despite being so central, the free parking was appreciated! The staff also were extremely friendly and helpful, so kudos to them. Of the three hotels I have stayed in Aberdeen, this one is my favorite. Only complaint really is that my airline miles were not posted (never... more

Management response from
Darren Kemp, Revenue Manager

Many thanks for your recent positive review of the hotel. Your comments on the staff are appreciated and will certainly be passed onto the team. I do apologise for the missing airline miles - hopefully this is something that we can rectify for you. We look forward to welcoming you back to Copthorne Aberdeen soon.

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4 of 5 stars
wearethepeeps   3 contributions
Dundee
Aug 16, 2009 | Trip type: Couples

We know how the Aberdeen hotels work through the week when it's mostly business people staying but on this occasion we got a decent price for the Copthorne which was more appealing to us than an hour's drive home in the wee small hours after our concert! - they gave a better price when we phoned than we found having... more

Management response from
Darren Kemp, Revenue Manager

Many thanks for your recent review of Copthorne Aberdeen. I am pleased that, for the main part, you had an enjoyable stay with us. I can confirm that we have no plans to remove Sky Sports from our bedrooms and, indeed, we have invested in ESPN in our public bar to allow us to bring comprehensive coverage for sports fans....

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5 of 5 stars
buster666   4 contributions
Manchester
Aug 13, 2009 | Trip type: Couples

hotel was easy to find from the train station and although its not right in the centre thats not such a bad thing - its nice and quiet! reception is quite grand looking and although the room wasn't the best it was all we needed for the time we spent there. it was big and clean but didnt really have... more

Management response from
Darren Kemp, Revenue Manager

Thanks for the feedback about your recent stay with us at Copthorne Aberdeen. Your comments on breakfast have been fed back to the team and I am pleased to report that our breakfast quality is an aspect of our service that is consistently reported to be good. Thanks for the feedback on parking too, I'm sure you are aware that...

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3 of 5 stars
optimisticbob   3 contributions
Calgary, Canada
Jun 24, 2009 | Trip type: Couples
0/1 found this review helpful

The room was adequate but in need of updating and maintenance. Very small slow lift with no access to stairs. The desk staff were pretentious and condescending - they answered our questions but with an air of superiority. Fire alarm went off two nights - apparently if a guest showers with bathroom door open, steam sets it off. No amenities... more

Management response from
Darren Kemp, Revenue Manager

Thanks for your comments regarding your recent stay with us. We do value all guest feedback, whether negative or positive. I can confirm that we recently embarked on a scheduled maintenance care programme to fix the niggles identified in our guest bedrooms. The feedback on our reception team is very disappointing, however we do actually have a new front desk...

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3 of 5 stars
Swarton   34 contributions
Bainbridge Island, Washington
May 31, 2009 | Trip type: Couples

A pretty good standard modern city hotel. No problems. Good food and service in restaurant. All the hotels in Aberdeen are more expensive than comparable ones elsewhere in Scotland. In May, the lack of A/C was OK, but I'd worry about coming in mid-summer. The one window in our room only opened a few inches, and might not provide much... more

Management response from
Darren Kemp, Revenue Manager

Many thanks for taking the time to provide feedback on your stay at Copthorne Aberdeen. Your positive comments about your dining experience have been fed back to the team. We do appreciate what you say about the heat in the rooms and for anyone who is lucky enough to catch a glimpse of the sun while staying with us we...

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2 of 5 stars
MrsGeorgeClooney   2 contributions
Scotland
May 10, 2009 | Trip type: Couples
0/1 found this review helpful

Really disappointed in this hotel but thankfully paid a discount rate through Laterooms. Paid for a "Connoisseur" room & had to ask to be moved as the toilet was leaking. This wasn't a problem to the duty manager, though. The initial room had threadbare carpets, had black grout round the bath & the bathroom smelled damp (due to the leaking... more

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3 of 5 stars
Steve5839   49 contributions
Manchester, United Kingdom
May 10, 2009 | Trip type: Business

Arrived at the hotel and had no issues with check in and was allocated a room and checked in. The room was a little tired, basic, but nevertheless comfortable and large. I was with a group of work colleagues and upon returning to the hotel very late, the night porter opened the closed bar for us to have a night... more

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2 of 5 stars
catgal100   8 contributions
Scotland
Dec 8, 2008 | Trip type: Solo travel
0/1 found this review helpful

I stayed here for one night at the weekend. I booked through Laterooms and got a cheap deal. If i had of paid the full price I would have been gutted! I had no particular problems but the whole hotel, or what I saw of it, was dull and much in need of a decent refurb. Ok if you just... more

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Copthorne Hotel Also Known As

  • Copthorne Hotel Aberdeen
Address: 122 Huntly Street, Aberdeen AB10 1SU, Scotland
Aberdeen Hotels Copthorne Hotel
3.0/5.0
47