The welcome was very good and informative the room tidy and clean on both days, wifi was only free for 30mins, when will UK hotels learn from the US?
The area is good although traffic at peak times is horrendous as it is any where in Aberdeen.
Food was excellent I ate in the bar both nights and it was...
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Dear Guest,
First of all I would like to thank you for your time and reviewing us on Tripadvisor.
I am delighted to see that you have enjoyed your recent stay with us and that you have found our rooms and service satisfying. Unfortunately there is absolutely nothing that we could do about the traffic :) however I will certainly...
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As a regular at Holiday Inns i am pleased to say that yet again they have made me a very happy customer.On arrival being a priority club platinum member we were upgraded to the Donside suite which was bright, spacious and very well equipped.The only downside was the bar meal the pakoras were like bricks and the chicken in the...
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Dear Guest,
Thank you for reviewing us on Tripadvisor.
It is always fantastic to receive such a great feedback and although your meal was not entirely up to scratch I am delighted to see that you have enjoyed your stay. I have already passed your comment to all my collegues and I can assure you that they will all be...
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Spacious room, all the mod cons and good en-suite. Clean, comfy bed with a selection of soft-firm pillows to allow you to settle in for the night. Friendly welcoming staff too.
Good road access to Aberdeen so within 10 mins by car or 30 mins on foot you could see the sights. Conference centre is immediately next door so perfect...
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Dear Guest,
On behalf of all my colleagues here at the Holiday Inn Aberdeen Exhibition Centre I would like to thank you for taking the time to review your stay on Tripadvisor.
It is great to receive such a positive feedback especially that you have found our customer services satisfactory - we all believe it is the most important part...
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My wife and I spent a lovely weekend here, hotel and bedroom spotless, the food and service was first class, nothing was a bother to the staff, we were looked after like royalty. This was the sixth time that we have stayed here, bus stop at the door into city centre, great shopping good pubs,nice people, who could ask for...
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Dear Guest,
Thank you for taking the time to review our property on Tripadvisor.
I am absolutely delighted to see that you and your wife did enjoy your weekend with us - it is always fantastic to receive such a great feedback especially from your regular guests. We will all be looking forward to welcome you back in foreseeable future....
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Another great visit to this Hotel. Staff very helpful, rooms very good - all round excellent
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Dear Guest,
I am delighted to see that you have enjoyed your recent stay with us and I would like to thank you for taking the time to share your feedback with others on Tripadvisor.
The bit that I am really proud of is such positive comment about our staff and services as we all truly believe here that it...
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Stayed here for 1 night whilst seeing a show at the exhibition centre. Found the room to be spacious, clean and very good. Bathroom very clean, shower was powerful and plenty of hot water. Tea/Coffee facilities good. There were 3 of us and we were pleased to find a double bed and a single bed, usually have sofa bed in...
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Dear Guest,
I would like to take this opportunity and thank you for taking the time and reviewing our property on Tripadvisor allowing other guest to know about your positive experience.
I am delighted to see that you have found our service as well as our bedrooms satisfactory and I truly hope to have an opportunity of welcoming you back...
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We stayed at the Holiday Inn, as we were going to a gig at the AECC. The location to the AECC is perfect a 2 minute walk. The hotel was clean and tidy, the staff are very friendly and helpful. The bedrooms had everything you could ask for. The only down side is the price of the food. We found...
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Dear Guest,
Thank you for taking the time to review your recent stay at the Holiday Inn Aberdeen Exhibition Centre.
I am glad to hear that you found the hotel clean and comfortable and that you enjoyed your stay with us. Being located next to the Aberdeen Exhibition Centre makes the hotel very convenient for attending concerts and events at...
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Hi just back from staying a night here, what a great hotel we found this to be. The room was very spacious, comfy bed and choice of pillows. Bathroom was up to date with a nice additition of a bath and shower, room was very clean and tidy and found no faults at all staying here.
Staff at the front...
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Dear Guest,
I would like to thank you for your recent review on Tripadvisor.
I am very pleased to hear that you enjoyed your stay with us and the facilities fitted in with your needs. I am also very pleased to hear that you found the hotel location ideal for your needs.
All the staff at The Holiday Inn Aberdeen...
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Decided to eat here for convienience as near to AECC - big mistake! Would have got a better meal at McDonalds across the road! Two courses were £18.00 - starter was Caesar salad with burnt croutons, main was rubbery processed burger which tasted foul on a cheap floury burger van bun. Very much grudged paying £18.00 for that garbage. Never...
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Dear Guest,
Thank you very much for taking the time to submit a review following your recent experience with us. I was extremely sorry to see that you did not enjoy your meal at all and I would like to thoroughly apologize for your experience.
I have discussed the matter with our Food and Beverage Manager who did confirm that...
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My husband and I booked a meal there last Wednesday, as we were at a show at AECC. The menu we were handed was not what I saw online, it was very limited. My husband had the chicken wings to start, they were very dry. We both had the burger and fries, the burger was dry, it was pressed so...
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Dear Guest,
Thank you for taking time out of your busy day to leave us a review. It is IHG's goal to consistently provide superior service and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can...
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