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The Caledonian Hotel

#19 of 64 Hotels in Aberdeen
Certificate of Excellence
10-14 Union Terrace, Aberdeen AB10 1WE , Scotland (Formerly Thistle Aberdeen City Centre, The Caledonian)
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The Caledonian Hotel
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522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Elgin, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed at the Caledonian regularly until a few years ago, when we had a disappointing experience. Having used other City Centre Hotels since then, we decided to return to the Caledonian and give it another try, and we are extremely pleased we did..! We booked a Deluxe Double Room on a Summer Saver Rate for two... More 

Was this review helpful? Yes
Sandnes, Norway
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was our very first time in Aberdeen, and we quite enjoyed ourselves. We had booked a Deluxe Double room and it was fantastic! The room was spacious and we had a nice view over the park. We were also chosen as a VIP guest for that day, and received chocolate in our room upon checking in, which was a... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

What a pleasant experience, afternoon tea with Prosecco, served by a charming waiter in a comfortable room with very fresh goodies on the cake stand. I have had afternoon tea at several Aberdeen venues and this was definitely one of the best.

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Kathleen 1, Thank you for your kind words. We pride ourselves on serving the best possible afternoon tea in great surroundings. Everything on our afternoon tea is freshly prepared in house by our passionate team of chefs. We recently called upon the Tea drinkers and Cake eaters of Aberdeen to help us choose our new menu and I am... More 

London, United Kingdom
Level Contributor
301 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
5 of 5 stars Reviewed 1 week ago

I went for a one night stay in this classic city centre hotel. There is a special low cost summer deal going, and the personable receptionist said I had been upgraded. The room was relatively small with no view to speak of, but I had a robe,lots of toiletries, tea facilities and good linen and a comfy bed. The inclusive... More 

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Picnicker Thank you so much for spending the time to leave us a review. Here at The Caledonian by Thistle we pride ourselves on excellence guest experience which I am pleased you received. I will be sure to pass your kind words on to our team and I am sure they will be as pleased as I am to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

When we stay in Aberdeen, it's always The Caledonian we stay at. This occasion we got a free upgrade. Room was beautiful, friendly staff, excellent breakfast choice too. Very central location which we love, means we can leave car at home and take bus. Never heard any noises from outside which was perfect!!

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Aimee M Thank you for you review and your kind words about The Caledonian. I am pleased your enjoyed your stay and I hope to welcome you again soon. Jane Bourque General Manager More 

Perth, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Picked this hotel as close to presentation and called beforehand to ensure there would be no problem parking. Despite confirmation, this was not the case. Only seemed to be about 20 spaces and was for first come. Be aware. Very limited space for food. Struggling to get a table for breakfast, although food was lovely once we got a table.... More 

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Lynn1961_11 Thank you for spending the time to review The Caledonian. We appreciate your time. Our car park is limited and free of use to our guests. I am shocked to here the advise you were given by the team here and will address this immediately. I am pleased however the room was to your liking. Regards Jane Bourque... More 

Washington DC, District of Columbia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only "issue" we had when we were here is not understanding that parking was "first come, first serve". Luckily, we found street parking right next to the hotel, but had we not, I am not sure what we would have done. About the hotel - it was awesome. There was a 21st birthday in the "club" of the hotel... More 

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Richard B Thank you for taking the time to review The Caledonian by Thistle. I am pleased to hear you had a pleasant experience with us. City centre parking comes at a premium and we are lucky enough to offer our guests free parking but this is limited and first come first served. There is plenty of local car... More 

Elgin, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed at the hotel for a weekend shopping trip in aberdeen. very good front house staff, friendly and cheerful , rooms top quality. clean, spacious, plenty of information in room pack. let me state i work in the catering industry, so i am very reluctant to give anyone in the trade a bad review. however the food was not 4*.... More 

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear burns_john5491 Thanks for reviewing The Caledonian. It is always great to get reviews from guests in the industry as we are all a bit picky by nature! All the more pleasing is to see a great 4 star review. It is disappointing however to hear the food was not to our usual great standard and I will investigate with... More 

Aberdeen, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Couldn't find a quiet place to have lunch in the city centre until we found this place. Lovely, comfortable, quiet bar bistro with a really nice menu. Staff were great, very helpful without being overbearing. If looking for somewhere to have a private chat at lunchtime this is the place for you. A little pricey BUT it is one of... More 

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Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear Sheena S Thank you for spending the time to review The Bistro at The Caledonian. Your kind words regarding our service and menu are much appreciated and I will be sure to share this with our teams. Best Regards Jane Bourque General Manager More 

aberdeen
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here Saturday night. Tried to order breakfast to be delivered to room couldn't find the card for it. Phoned reception one was delivered promptly. Ordered breakfast. It was delivered on time but with no cutlery or condiments! Phoned reception for 15 mins no answer. Then decided to get dressed and go and get my own cutlery. Was a waste... More 

Was this review helpful? Yes 2
Jane B, General Manager at The Caledonian Hotel, responded to this review

Dear johnnyflo Thank you for spending the time to provide us with some feedback. It is disappointing to hear that you encountered some problem with your stay which is very unusual. I have spoken with our front of house teams and can assure you that we have rectified these problems going forward. With regards to the break in of your... More 

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