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All 62 Aberdeen hotels

Britannia Hotel - Aberdeen

3.0 of 5 Hotel   |   Malcolm Road | Bucksburn, Aberdeen AB21 9LN, Scotland
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Britannia Hotel - Aberdeen
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17%
Ranked #60 of 62 hotels in Aberdeen
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522 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
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English first
Oxton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I made the bad mistake of booking this hotel as I thought it would be decent..... Oh what a mistake this was! The hotel itself was out the way and not much around it, this was not an issue should the hotel have been good and going out not an option! ..... The giveaway this was not going to be... More

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Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Unfortunately this hotel was booked by the company I work for. The feeling of dread begins when you pull into the car park of the Britannia Hotel outside is in need of some serious TLC. My room was 224 which was unclean. The bathroom basin had pubic hair in it and the bathroom furniture is old and worn. The bed... More

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Port harcourt
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Over that past years I have stayed at this hotel over 70 nights on and off. It's always been the worst hotel ever it's never changed in the past 10 years which I have been going. The only reason it been able to be so bad is due to the fact that oil company's, like the one I work for... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights. We were worried about staying here after all the bad reviews but was fine. Close to airport, a little out of town but good transport links. Room was nice, breakie was good. Room just needed a little TLC but no complaints from me.

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel 10-13 April 2014 as part of a (Caledonian) coach tour which cost around £100 for 3 nights bed, breakfast and evening meal so cannot complain about 'value for money'. I agree with many comments about the standard of accommodation, décor, noisy central heating system, standard of (some) food, etc. I don't wish to repeat some... More

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Bridge of Weir, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We only booked this one because the groupon offer was so cheap (included a discount voucher as well). We were staying one night so how bad could it be? First things first, the hotel was opened in 1974 and from the outside it looks like it. Design and layouit internally reflects when it was built. The chap on reception was... More

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Karen H, General Manager at Britannia Hotel - Aberdeen, responded to this review

Thank you for taking the time to write this report. I have only just taken over the hotel and this helps reinforce that the small changes are beginning to work. We hope to welcome you back soon More

Hamilton, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago NEW

The smell of stale alcohol greeted us at reception which gave an indication of standards. Were allocated room 28 which was a nightmare. Its next to a generator or central heating unit next door which is constantly noisy and kept us all awake most of the night. The room was not clean - massive cobwebs inside window and chocolate sweet... More

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Karen H, General Manager at Britannia Hotel - Aberdeen, responded to this review

Firstly I must apoligise for you disappointing stay but I am sorry but we do not have a room 28 so i am unable to identify the room you stayed in? I wish you had brought this to our attention at the time and we would have endevoured to make your stay more enjoyable. My email address is karen.day@britanniahotels.com and... More

England, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This has got to be one of the worst hotels that I have stayed in, to come and find the reception clerk asleep is atrocious. This is a bad perception and review of how a hotel should be. As for one member of staff in the restaurant with red hair and piercings on his face has a bad manner towards... More

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Karen H, General Manager at Britannia Hotel - Aberdeen, responded to this review

Thank you for bringing this to my attention. Louise my Night Porter came to me the next morning with your comments and appropriate action has been taken. Should you wish to discuss this in further detail please email me. My email address is karen.day@britanniahotels.com and I would be grateful if you could please drop me a line with your room... More

Inverness, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here a few months ago and had a very bad experience. Arrived at hotel and had a lovely young girl check us in really friendly and helpful, went to bar and girl with crazy hair was very rude and went to reception to complain and again the young girl was so apologetic, decided to go to restaurant which was... More

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Karen H, General Manager at Britannia Hotel - Aberdeen, responded to this review

Thank you for your comments Should you wish to discuss this in further detail please email me. My email address is karen.day@britanniahotels.com and I would be grateful if you could please drop me a line with your room name and date of stay and I will investigate further for you. More

Edinburgh
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

This place really is the worst hotel I have ever had the misfortune to stay in. I didn't think any hotel could be as bad as this. My taxi driver warned me it was horrific and I thought he was joking, I arrived about 10am and planned on getting the 12noon train home, It was so bad I got up... More

Was this review helpful? Yes 1
Karen H, General Manager at Britannia Hotel - Aberdeen, responded to this review

I am sorry you feel like this. We are currently under major renovation. However should you wish to discuss this in further detail please email me. My email address is karen.day@britanniahotels.com and I would be grateful if you could please drop me a line with your room name and date of stay and I will investigate further for you. More

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Additional Information about Britannia Hotel - Aberdeen

Also Known As:
Britannia Hotel Aberdeen
Britannia Hotel - Aberdeen Scotland
Address: Malcolm Road | Bucksburn, Aberdeen AB21 9LN, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 62 hotels in Aberdeen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Britannia Hotel - Aberdeen 3*
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