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Britannia Hotel - Aberdeen

Malcolm Road | Bucksburn, Aberdeen AB21 9LN, Scotland
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Britannia Hotel - Aberdeen
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Britannia Hotel - Aberdeen
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673 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Northumberland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

My room was fine.I had a double all to myself.Nothing good to say after that.Terrible mess at entrance with litter etc.Smell of smoke in lots of parts of the building.Hot food left out in bain maries too long.No fresh milk in restaurant,only long life.They ran out of things like marmalade even though breakfast had just started an hour earlier.Cheap coffee.A... More 

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Alness, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the britannia hotel for 3 days was very comfortable and clean staff very friendly girl who was on in the bar in the lounge was so lovely made us feel so welcome her name was Adele the hotel was really good value for money really enjoyed my stay good breakfast in the morning to recommend this hotel

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Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here as a group of three in July 2015 as part of a National Holidays trip to Aberdeed and Royal Deeside. The rooms we had were clean, well equipped, with exception of lack of sink plug, we were given a second bath plug instead!) The chef gave me a personal meal plan for my three night stay, as... More 

Was this review helpful? Yes 2
West Hartlepool, null, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from a National Holidays three night break at this hotel. From the outside it looks like something from East Berlin due to the mock granite rendering but once inside things improve. The staff in the hotel were smart and efficient and the food good but the bar that doubles as a local pub was shabby and the... More 

Was this review helpful? Yes 1
Inverness, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

The service by house keeping was evident by the clean sheets and room dressing etc. Also reception staff were freindly. However the hotel is long overdue renovation/demolition and replacement. There is a clear and evident reason why this hotel commands prices around 50% of what other hotels charge - and it's nothing to do with kindness.

Was this review helpful? Yes 1

Travelers are raving about these Aberdeen hotels

Stornoway, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for four days. Friendly,helpful staff. Clean, well appointed room. Use of the pool. Not very pretty outside, but there was free parking and easy access into town. Good value for the price.I would stay again.

Was this review helpful? Yes 2
Paisley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

the hotel seems to be under refurbishment....night reception very friendly and helpful......reception area & main lobby area had been spruced up......it appears to be like a rabbit warren where some areas leave something to be desired.....i stayed in 709 which had been done up....new carpets, lick of paint, no mould, new bathroom suite etc....however some of the corridors were very... More 

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Aberdeen, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

went for a nice one night break with my hubby, the hotel has been decorated and its really nice, the reception area is more welcoming now, the rooms are still the same but for a small price to pay we didn't mind the pool and sauna are good, glad to see the jets are working in the pool made my... More 

Was this review helpful? Yes 3
richard l, General Manager at Britannia Hotel - Aberdeen, responded to this review

Dear Guest Many thanks for your appreciative comments that you have made regarding our hotel and its services, Im very pleased that you have had a good stay with us and we look forward to you staying again. Your comments will be passed onto the staff. More 

Trondheim, Norway
Level Contributor
5 reviews
1 of 5 stars Reviewed 4 weeks ago

If you pay yourself then keep away fromthis hotel. Dont find anything positive there, bad service on the resturant, slow in the pub. After one night I was arranging something in my luggasje, and look under the bed. OMG..... dirty plats and emthy beercans left by a pig who stay there before me, but who knows how long time it... More 

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richard l, General Manager at Britannia Hotel - Aberdeen, responded to this review

Dear Guest Many thanks for posting your comments here, let me take this opportunity to apologise for falling below the standards that we and our guest expect to receive. As the manager of the Britannia hotel we always value feedback if you wish to contact me at the hotel to discuss this further it would be appreciated. More 

Inverness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Britannia Hotel is in a sorry state, out dated and is completely run down inside and out, staff were friendly enough and tried to be helpful, do not trust Website image of this Hotel, it is completely misleading, as a Highlander myself i can say simply and honestly i consider this Hotel a National Disgrace..! a professional and component Manager... More 

Was this review helpful? Yes 4
richard l, General Manager at Britannia Hotel - Aberdeen, responded to this review

Dear Guest Thanks for your comments which I admit im disappointed with, as you can see from the review 2 days earlier we have indeed spent a lot of time an money on investing in over 100 new bedrooms as well as a large lounge area. I will admit that some areas do require some modernisation and that is planned... More 

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