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Hilton Garden Inn Aberdeen City Centre

#11 of 65 Hotels in Aberdeen
Certificate of Excellence
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31 St. Andrew Street, Aberdeen AB25 1JA, Scotland
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Hilton Garden Inn Aberdeen City Centre
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1,004 Reviews from our TripAdvisor Community

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Scotland
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just a short stay but lhad a ovely room and a very comfortable bed, bath and seperate shower. Hotel parking available (at a charge). Rooms were spacious and very clean. Not much to do in the immediate vicinity at night but only a 5 minute walk to the shops and 10 walk to the busy nightlife of the city. Great... More 

Helpful?
Thank x-opal-x
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear x-opal-x, Many thanks for taking the time to post a review following your stay with us at Hilton Garden Inn Aberdeen. I am delighted to note that you had an enjoyable stay. The hotel is ideally placed for both leisure and corporate guests, with only a few minutes walk from the main hub of the city, which allows for... More 

Midlands
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a premier inn look but infact the rooms don't disappoint and the staff/service was friendly and efficient. Fridge in the room. Very comfy bed and opening window in the bedroom (always a favourite of mine!) Really well placed for all amenities. Also a little emergency shop (the pantry) next to reception so not always necessary to go... More 

Helpful?
Thank spaaddict67
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Spaaddict67, Many thanks for taking the time to complete a review of our hotel, following your recent visit. Feedback be it positive or negative is important to us as it allows us to improve and maintain the high standards that we have become known to deliver to our guests. I am delighted that you found the hotel to your... More 

Perth, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Short break for wedding anniversary. Lovely room and altogether excellent although the restaurant and bar were rather pricy. Unusual to have both a bath and a separate shower cubicle. Staff were always pleasant and attentive.Nice and very quiet room guaranteeing a good night's sleep. Expensive car parking ..... check in first at the hotel as you need your room key... More 

Helpful?
Thank IanS8748
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear IanS8748, Many thanks for taking the time to complete a review of our hotel. I am delighted that you found the hotel to your satisfaction, and would recommend. We value any feedback, be it positive or negative, and please be assured that the points that you have made will be reviewed. We look forward to welcoming you back to... More 

strathclyde glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

nice central hotel in aberdeen, breakfast was good only negative was the room layout kettle plugged in the cupboard beside the safe but would definitley return. Nice quiet room slep really well even tho we were next to the lift never heard a thing

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew K
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Andrew K, Many thanks for taking the time to complete a review on our hotel. Feedback, be it positive or negative is important to us, as it allows us to maintain and improve on the high standards that we have become known to deliver to our guests. I am delighted that on the whole that you found the hotel... More 

Glasgow, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in a rather dingy back street about 10 minutes walk from Union Street. Doesn't look like a great area, but it is convenient for the shopping centre. A bit confusing when I arrived at the hotel. There is a driveway to the left of the main entrance which I assumed was the car park. It turned... More 

Helpful?
Thank pfranks733
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear pfranks733, Thank you for taking a moment to share your experiences. We sincerely appreciate your feedback. I have received your comments and recommendations. I am happy to hear that you found the hotel to your liking but also I am disappointed that a number of aspects of your stay did not meet your expectations during your stay. We are... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Bought the above for my wife and I to eat at that hotel,you always feel a bit hesitant buying a Groupon deal as in the back of your mind your thinking will it be a good deal,good food etc etc. Our fears were well forgotten as soon as we were through the front door and greeted by a friendly smiley... More 

Helpful?
1 Thank Wayne S
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Wayne S, Thank you for taking the time to share your review of Hilton Garden Inn, Aberdeen. I am pleased that you enjoyed the food in our Native restaurant and the service provided by our employees. I will ensure your feedback is shared. We look forward to welcoming you back to our hotel in the future. Yours Sincerely, Craig... More 

Glasgow, Scotland, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Excellent hotel. The check in was speedy and the staff were both friendly and efficient. My room was spotlessly clean and comfortable with a socket right by the bed so you can charge your phone. Other hotels should take note! Breakfast was varied and plentiful with the star of the show being freshly made waffles. Delicious! All in all the... More 

Helpful?
Thank Marie C
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Marie C, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I am pleased that you enjoyed hotel amenities and the service provided by the team. I will ensure your feedback is shared. I very much look forward to welcome you back at Hilton Garden Inn... More 

Gateshead, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We have just left the hotel this morning after being subjected to a humiliating confrontation on whether we were allowed breakfast after booking the bed and breakfast rate but being told that we had not. If this was the case why were our names on the list yesterday morning and not today and I certainly would not have tried to... More 

Helpful?
1 Thank Karen D
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Karen D, Thank you for taking the time to review your recent stay with us at HGI Aberdeen. I am extremely sorry for any inconvenience you experienced during your recent stay. I have looked into your situation and reviewed it with our Front Office Manager. Unfortunately, due to a system error your reservation appeared as a room only booking.... More 

Lincoln
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a good value city centre hotel. The hotel is located on a quiet street only a three minute walk from Union Street.The bedrooms are very comfortable and the bathrooms have great showers. Only downside is an average buffet breakfast. Would definitely use again and in fact have booked my next stay earlier today.

Helpful?
Thank Guy O
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Guy O, Thank you for taking the time to share your experience on Trip Advisor. I have received your comments and recommendations. I am pleased that you enjoyed your stay at Hilton Garden Inn Aberdeen; our service and amenities through the hotel. I very look forward to welcome you back at HGI during your next visit to Aberdeen. Yours... More 

Drammen, Norway
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel, it's got the Hilton standard which is awesome, bed you can regulate for soft or hard madras big bathroom with shower and bathtub, and lots of cabin room to put the clothes. It's in instant walking distance for shopping, you got Union center, tiffanys center and a local center within 5 min walking. The resturant is good and... More 

Helpful?
1 Thank Torbjorn_Moe
Craig W, General Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Torbjorn_Moe, Thank you for taking the time to review your recent stay on Trip Advisor. I am delighted to read that your stay was made extremely pleasant by the service and amenities provided at the hotel and the location of the hotel. I very much look forward to welcome you back at HGI during your next visit to Aberdeen... More 

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