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Hilton Garden Inn Aberdeen City Centre

Certificate of Excellence
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31 St. Andrew Street, Aberdeen AB25 1JA, Scotland
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Hilton Garden Inn Aberdeen City Centre
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Hilton Garden Inn Aberdeen City Centre
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (882)
  • Mar-May only
    (225)
  • Jun-Aug only
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

An quick overnight stay - very comfortable. Great bed, great shower and bathroom. Did not try restaurant but would visit again and definitely try. No hotel parking but was able to park overnight on nearby street.

Was this review helpful? Yes
Top Contributor
66 reviews 66 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Another return visit to Garden Inn. Excellent situation for shops, promenade [if you have time to have a walk in that direction it is very worthwhile] bus and train station. We opted for a suite this time, with an extra charge, but I was a little disappointed as I thought this was an upgrade, expecting Bathrobes and goodies in fridge,... More 

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Jasdeep S, Deputy hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dearfluffysheep, Thank you very much for your kind and detailed review of the hotel. I am happy to hear that you found the hotel to your liking. As a brand we do not offer slippers or dressing gowns in the room, I would like to apologise if this was not to your expectations. I have passed your comments about breakfast... More 

Houston, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

For a reasonably new hotel it is average. Small rooms, basically equipped. Staff struggled with English and there was always a queue at the reception desk. Expect more from Hilton. No major problems but over priced for the comfort and service you get.

Was this review helpful? Yes 1
Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Scalistair, Thank you for your review of the hotel, I am sorry to hear you faced some issues while you were staying with us at HGI Aberdeen. If you would like to discuss your stay in more detail then please do not hesitate to contact me directly. Jasdeep Singh Deputy Hotel Manager jasdeep.singh@hilton.com More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Whilst this hotel doesn't boast a grand lobby, massive rooms or an extravagant breakfast selection, the excellent location, well designed rooms and polite staff make it difficult to fault. The breakfast despite being small, was of a high quality with fresh eggs, waffles and a good fruit selection. I would most definitely consider staying here on future visits to Aberdeen.

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Jasdeep S, Deputy hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear RD1709 Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! The Hilton Garden Inn Team More 

Motherwell, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

One of the best service experiences at this hotel, staff are professional, courteous and very welcoming. Good facilities, garage, gym, bar, restaurant, location, wifi and comfortable rooms. Excellent base for both business and pleasure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jasdeep S, Deputy hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Andrew, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! The Hilton Garden Inn Team More 

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

we have been there on my Aberdeen Trip. Lady on reception was helpful. Room was clean, well organised as per standard but quite small. Breakfast buffet were fantastic with plenty of option. Near to shopping center, rail station....love to have indoor swimming pool..... Recommended....!!!

Was this review helpful? Yes 2
Jasdeep S, Deputy hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear lovethetravel85, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. we also would love an indoor swimming pool in the hotel! hopefully one day, we will be able to refurbish to include one! We look forward to welcoming you back to our hotel in the future.... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was absolutely beautiful and I would recommend it. I visited for business so didn't have any worry of the price however I would say this would be a lovely hotel for a treat weekend away. The hotel was very well kept and the staff were extremely helpful. I loved the relaxed vibe yet and friendly atmosphere, yet probably... More 

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Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Merrin, Thank you very much for your kind review of the Hotel. I am happy to hear you enjoyed your stay with us and the staff looked after you. I hope we can welcome you back to Aberdeen in the near future. The Hilton Garden Inn Team More 

Houston, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Not the best HGI I have stayed at....but equally not the worst either. Note that amount of parking spaces is severely limited - and the offsite overflow parking while not far away can mean you get wet with the typical Aberdeen weather!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Martin, Thank you very much for your review of the hotel, I am happy to hear that you enjoyed your stay with us. We do have a very limited car parking spaces being a City Centre hotel. I do hope that we can welcome you back to Aberdeen in the near future. The Hilton Garden Inn Team More 

Oslo
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel located only 10 minute walk from union street with all the shops , shopping centers and train station. We got upgraded to a room with a king size bed rather than queen size upon arrival. Dont know if the room it self is bigger, but it has plenty of space with a desk, 2 seater couch, Wardrobe, safe for... More 

Was this review helpful? Yes
Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Laskle Thank you very much for your kind review of the hotel. I am happy to hear you enjoyed your stay. I hope we can welcome you back to Aberdeen in the near future. The Hilton Garden Inn Team More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

How these guys masquerade themselves as anything to do with the hilton name amazes me. An appalling experience where they ignore problems and put guests in unheated rooms to freeze to death, knowing that the heating does not work but lead you on that it does. Oh and they say on the front desk that they always ask for feedback,... More 

Was this review helpful? Yes 1
Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear BlueGuru5000, I am very saddened to read your view of your stay with us here at the Hilton Garden Inn Aberdeen City Centre and would like to apologise for any issues you faced throughout your stay. I would be keen to discuss the details of your stay with you, if you wish to do so please do not hesitate... More 

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