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All 61 Aberdeen hotels

Hilton Garden Inn Aberdeen City Centre

4.0 of 5 Hotel   |   31 St. Andrew Street, Aberdeen AB25 1JA, Scotland
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Ranked #7 of 61 Hotels in Aberdeen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Petra14 Merville
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696 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Merville
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were very satisfied with the hotel. Staff was verey polite and efficient. Location was good with respect to the sightseeing we were going for. Breakfast and dinner we had at the hotel were excellent.

Review collected in partnership with Hilton Garden Inn

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angus
1 review
2 of 5 stars Reviewed 3 days ago NEW

I am writing this so that others won't make the same mistake as I did and book this hotel thinking because of the reviews they are choosing wisely. I can not believe this is a 4 star hotel. Do not expect to park your car at the hotel as the car park is tiny. I would not like to walk... More

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yorkshire
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Reception very good but I did not get my room key before I parked in the underground parking lot. Finally rescued after 20 minutes. Beware I was not informed that it cost £16 per night during the week and £8 a night at weekends to park. The room was excellent as where the staff. First disappointment was the food. Nick... More

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Phoenix, United States
1 review
5 of 5 stars Reviewed 1 week ago

I always enjoy staying at the Aberdeen, Hilton Garden Inn, as it is both in the city center, new, and most importantly, the Hotel Staff truly go out of their way to make each stay as pleasant as possible!!! This hotel is always my first choice when in the area!!!

Review collected in partnership with Hilton Garden Inn

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Honolulu
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on Holiday in August 2014. The hotel is right in the middle of Aberdeen City and close (15 minute walk) to the train station, where lots of shopping, night life and restaurants are available. There is a fee for parking 8 GBP on weekends. The rooms are small. As a Hilton Diamond, did not get any kind of... More

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Belfast, United Kingdom
Top Contributor
74 reviews 74 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights customer training. Beds very comfortable, clean room and strong wifi. Staff who were helpful throughout but a little slow. The hotel is fairly central but on a quiet street which helps and at the back is a quiet square overlooking either luxury flats or rentals. Either way its pleasant and Quiet! Tried the bar and... More

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Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night with my wife (date night!) We booked a Queen room but on arrival was informed we were upgraded to King size Room. We also booked a meal at the Nick Nairn restaurant. We booked dinner for 8pm but on arrival at restaurant was informed it was really busy and our table would be delayed.... More

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Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear m_d_brown57 Thank you for your lovely review of the Hotel. I am glad you enjoyed your weekend 'date night' with your wife and that you found the hotel clean and comfortable, I have emailed you personally regarding your restaurant experience, However, If you would like to discuss this any further then do not hesitate to contact me. Deputy hotel... More

London
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good central location, quiet and clean rooms. Reception and restraint staff poorly trained. receptionist Russian accent that strong we had to ask her 3 times to repeat herself on check in. Very slow customer service and un helpful. Bar staff very slow too plus had three quarters of the on tap ales not working for the 4 days of our... More

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Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Brandon 1968, I am very saddened to read your review of the hotel, The service and experience you descirbe is not what we strive to provide at our hotel, and I cannot apologise enough that you did not recieve the highest level of service. I have taken all your comments on board and disscussed with the relevant managers of... More

Dallas, Texas
Top Contributor
110 reviews 110 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, within a few minutes walk to the train station and some great restaurants. The rooms are okay, nothing special. The breakfast in the morning was not up to most Garden inns. The staff was very standoffish and not very friendly or helpful. I would stay here again because of its location since the other Hilton property was further... More

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Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Marlew7625 Thank you for your review of the Hotel, I am sorry to hear that you found the staff unfriendly and standoffish, I will be invesitigating this further to ensure that this is an isolated incident as this is certainly not the level of service that we strive to provide in the hotel. If you would like to discuss... More

Peterhead, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are staying over/passing through or holidaying in Aberdeen this is one of the best hotels in the city centre area to reside in and the food is first class to boot - a real winner that gives everything from dedicated staff through to a clean bed

Was this review helpful? Yes 1
Jasdeep S, Deputy Hotel Manager at Hilton Garden Inn Aberdeen City Centre, responded to this review

Dear Owainty, Thank you very much for your lovely review of the hotel, I am glad you found everything to your liking and had a comfortable nights sleep. We look forward to welcoming you back to the Hotel in the very near future. The Hilton Garden Inn Team More

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Additional Information about Hilton Garden Inn Aberdeen City Centre

Address: 31 St. Andrew Street, Aberdeen AB25 1JA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Aberdeen City Centre 4*
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Also Known As:
Hilton Garden Inn Aberdeen City Centre Hotel Aberdeen
Hilton Garden Inn Aberdeen City Centre Scotland

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