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The Craibstone Suites

Certificate of Excellence
15 Bon Accord Square, Aberdeen AB11 6DJ, Scotland
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1 room 1 adult
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156 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were checked in by the lovely Claire who was a delight, very friendly and professional. The suites were of an excellent standard, very clean, comfortable and well kitted out. I have three suggestions for improvement...a bigger bin for the kitchen, the quality of bed sheets are cheap in comparison to the rest of the furnishings, invest here! The sofa... More 

Helpful?
Thank Tdgriffiths
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for your kind words and review. We are delighted that you enjoyed your stay and found our property value for money. Thank you for your feedback which we shall take on board. We look forward to welcoming you back! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I have stayed here a couple of times and both have been brilliant! The location is perfect for bars restaurants etc... The decor is chic and lovely so you get a bit of luxury without breaking the bank, especially when staying in Aberdeen can be so pricey! Plus we had a kitchen and sitting room set up... More 

Helpful?
Thank Lucinda E
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for your kind words and review. We are delighted to hear you enjoyed our stay and appreciate your feedback. We look forward to welcoming you back to The Craibstone Suites. More 

Aberdeen, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location! Helpful and friendly staff. Spotless!! Would definately recommend the Craibstone. Helpful tip: allow the hot water in the shower to run for a long time, it takes absolutely ages before it heats up!

Helpful?
Thank Ann H
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for your review of our hotel. We look forward to seeing you again soon! More 

Aberdeen, United Kingdom
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an update of previous reviews. On Thursday I was unable to get home. Water on the railway water on the roads, threat of snow. I phoned Craibstone. The receptionist was immediately sympathetic to my plight. I said I wanted a reasonably priced room (at that point I would have accepted the broom cupboard). She said she could offer... More 

Helpful?
1 Thank Meg107
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for taking the time to leave us a review. We are delighted you enjoyed your stay with us and appreciate your kind words and feedback. We pride ourselves on our customer service and the facilities we offer, and glad to hear our team made you feel welcome and at home. We hope you managed to get home safely... More 

Aberdeenshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Wasn't told there was a woman waiting for me with the key so she left & I had to track her down which was a stress & a mission! The bedroom blind fell down on top of me, there was no iron but a ironing board? The glass coffee table was hanging on so we couldn't use it

Helpful?
3 Thank Amanda W
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Dear Amanda, Please can you confirm the date that you stayed, the room number and name it was booked under. My housekeeping and maintenance team have checked all of our rooms and cannot find a broken blind or glass coffee table. We have a reception desk and receptionist at the hotel who would have assisted you with these matters. Please... More 

Stavanger, Norway
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015

Found Craibstone Suites online. It is close to union square that you can walk. Easy access shops. The suites are in a super central location for restaurants, bars and theatre etc. but very quiet as situated in a little square. The room was spotless and basic breakfast supplied in kitchen area. The girls at reception were very helpful and friendly.... More 

Helpful?
1 Thank Siwsen
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for your kind review. We are delighted to hear you enjoyed your stay with us and thank you for helping us spread the word of our hidden little gem; ideal city center location and situated in the peaceful and tranquil Bon Accord Square. We look forward to welcoming you back to The Craibstone Suites. More 

Dundee, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 1, 2015

Booked for two nights here and loved it. Close enough to union square that you can walk. Free parking is about 15 minute walk away from hotel. Gorgeous room and very clean! Had a little trouble with the shower door falling off but clipped back in and just had to be gentle. Wouldn't recommend for your first weekend away together... More 

Helpful?
1 Thank nicole l
Bowat, Front Office Manager at The Craibstone Suites, responded to this review

Thank you for your kind review and for choosing the Craibstone Suites. I am delighted to to hear you enjoyed your stay with us. Some of our rooms have frosted glass bathroom doors to create more light, however we also have bathrooms with normal doors should this be preferred. We hope to see you again soon! More 

Gourdon, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 28, 2015

Found Craibstone Suites at last minute for a night in Aberdeen centre. As it was last minute we also got a great reduced tariff.......half the price. The suites are in a super central location for restaurants, bars and theatre etc. but very quiet as situated in a little square. Room was spotless and basic breakfast supplied in kitchen area. Was... More 

Helpful?
1 Thank Ootnaboot16
Bowat, Manager at The Craibstone Suites, responded to this review

We are delighted to hear you enjoyed your stay with us and found the location and facilities ideal. We look forward to welcoming you back to The Craibstone Suites. More 

Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

I came across this aparthotel on a hotel booking website and got a really good price as we booked it just the night before. I couldn't believe the quality of the apartment/suite - we were in a superior executive suite which had à lovely bedroom with a comfy bed and an adjoining modern bathroom and a large living/dining area with... More 

Helpful?
1 Thank Marie F
Bowat, Manager at The Craibstone Suites, responded to this review

Thank you for you kind words and review. We are delighted to hear you enjoyed your stay with us and that you found the location and facilities ideal for your requirements. We look forward to welcoming you back again soon! More 

newcastle
Level Contributor
94 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed September 4, 2015

I originally booked a studio but after reading trip advisor discovered that there was no lift and the studios are on the top floor. I contacted the company and spoke to Eleanor who upgraded us to a different room for a small additional fee. If anyone is infirm it is not ideal as there are steps from the street to... More 

Helpful?
1 Thank sib1007
Bowat, Manager at The Craibstone Suites, responded to this review

Thank you for your kind words and review. Our aim is to ensure your stay is as comfortable as possible and I am delighted to hear that you found our team supportive and helpful or your needs. We look forward to seeing you again soon. More 

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