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Maldron Hotel Derry

3.0 of 5 Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
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Certificate of Excellence 2014
Maldron Hotel Derry
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Maldron Hotel Derry
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531 reviews from our community

Traveler rating
    292
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    68
    21
    7
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars NEW

Stayed here last weekend with my boyfriend, reception staff were very friendly. rooms are nice and modern and clean, location is very good, right in the city centre with car parking which is free. Would recommend this hotel for anyone looking to be right in the city centre.

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Castlederg, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Hotel looked very grand from the main lobby but the room was a big let down. It was very basic and the decor slightly out dated. There was not 1 lamp but 3 in the room and all were different with only 1 working. The shower took a bit of figuring out but the bath was top. The staff at... More 

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Newry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very central, close to everything. Rooms very nice and clean . The bed was very comfortable. The room did get a bit chilly around 8pm so had go put on a jumper. Car parking underneath the hotel. great bonus, but it is touch and go to get a space. We had a room only so don't know what the food... More 

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Northern Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in The Maldron Hotel with a hen party on Saturday 28th Feb 2015, I can highly recommend this hotel for any occasion, staff very friendly and helpful, rooms very spacious and clean , breakfast was really good, I found a very homely comfortable ambience in this hotel. The Maldon is also very central for shopping bars and restaurants... More 

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Dungiven, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our stay despite the weather of your country. We expected a more pleasant outcome after the end of the spring break period, but people in this business don't expect anything more than a tip. A great place to visit but darned if we will be back again.

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Theo P, Firstly, thank you for choosing to stay at the Maldron Hotel Derry and thank you for taking the time to write a review. In order to rectify your issues could you contact me directly, rburns@maldronhotels.com as I am a bit unclear as to what the issue may be. I look forward to hearing from you. Kindest Regards,... More 

Newry, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Thanks again maldron for a lovely stay in Derry/Londonderry..My 3rd time staying in this hotel.. Great customer service. Pleasant staff ,lovely rooms, and a tasty breakfast.. I would recommend to anyone.. Many thanks and good Mick

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Naill C, Thank you for taking the time to write a review, we welcome all guest feedback. I am delighted that you enjoyed your recent stay with us, it was a pleaseure to welcome you back and I look forward to welcoming you back to the hotel on your fourth visit to the city. Kindest Regards, Rachael Burns More 

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There was a hiccup with our booking so phoned reception and Marguerite was extremely understanding. She needed to speak to her manger but would phone me back the next day. She did. All sorted.. Really looking forward to stay at the Maldron and our time in Derry which is a beautiful, buzzing,. friendly city. Thanks again

Was this review helpful? Yes 3
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Nicky H, Thank you for taking the time to write a review on our hotel. I am so pleased that you are looking forward to your visit and I am looking forward to welcoming you to the Maldron Hotel. Kindest Regards, Rachael Burns More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here when attending an event at the Millennium Forum. Have stayed here two years ago when it was Tower Hotel. Friendly staff and room was clean. Two minor faults (broken light and cabinet broken in bathroom) but these had no bearing on our stay. Was a bit disappointed when booking out to see a client standing at the... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Alison F, Thank you for taking the time to write a review, as we welcome all guest feedback. I am delighted that you enjoyed your recent stay with us, it was lovely to welcome you back. Regarding you comments referring to another guest smoking, I do apologise and thank you for bringing this to our attention and a designated... More 

Watford, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for three nights recently and found it a very pleasant experience and very good value for money. The rooms were large and comfortable and well serviced. Both the breakfast and evening meal were very good. The the lounge and bar area are large and comfortable. The central location makes it convenient for all the sites. Overall the staff... More 

Was this review helpful? Yes 1
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Tony M, Thank you for taking the time to write a review, as we welcome all feedback. I am delighted that you enjoyed your stay with us. I am pleased that you found your room comfortable and spacious and that you enjoyed both your breakfast and evening meal during your stay. I look forward to welcoming you back to... More 

Belfast
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my wife stayed here on Friday 6th Feb on a Treat Ticket deal. Let me point out the parking is quite restricted as their is limited spaces under the hotel but I believe you can park in a nearby overnight area for a reasonably low cost. I got a space so I was happy enough. Check-in was quite... More 

Was this review helpful? Yes
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear PistolPetecfc, Thank you for your review, we welcome all guest feedback. I am delighted that you enjoyed your stay with us. I am pleased that you availed of our free hotel carpark and that found the staff here at the hotel very hospitable. Thank you for your comments in regards to our Lyric Bar and I am pleased that... More 

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Additional Information about Maldron Hotel Derry

Address: Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maldron Hotel Derry 3*
Number of rooms: 93
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Also Known As:
Hotel Derry
Maldron Hotel Derry Northern Ireland
Hotel Style:
#3 Family Hotel in Derry
#5 Business Hotel in Derry
#7 Romantic Hotel in Derry

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