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Maldron Hotel Derry

#5 of 11 Hotels in Derry
Certificate of Excellence
Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
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Best prices for: 1 room 1 guest
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Maldron Hotel Derry
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Maldron Hotel Derry
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542 reviews from our community

Traveler rating
    300
    146
    68
    21
    7
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83
201
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47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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    (147)
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    (105)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

A great hotel in a convenient location. The staff, in particular reception were really friendly and helpful. Would definatley recommend. Also, it was great to finally find a hotel with useable free wifi. I have paid for worse wifi at other hotels. Great if you're staying on business.

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Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was here before on business last year and it was excellent service so its no shock I recieved nothing short of the same again. Saturday 21st I was in the Maldron with friends for a meal in the restaurant and from entering to leaving the building, we all were well happy with the beautiful food, and speedy, very kind service... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Hello Charlie H, Firstly, thank you for choosing to stay at the Maldron Hotel for a second time and for taking the time to write this review. It was a pleasure to welcome you back and I am delighted that you enjoyed your stay. I will pass on your kind words to everyone especially Gary, as I am sure they... More 

Alexandria
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Maldron hotel Derry was terrific the staff were great and very friendly, the staff in the Lyric Bar and Grill were also great and the food was the best ive tasted, especially the steak pie, would highly recommend it !!! The room we had on the first floor was excellent it was very big with a lovely on suite... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear thomasmk4326EY, Thank you for taking the time to write a review as we welcome all guest feedback. I am delighted that you enjoyed your stay with us and I look forward to welcoming you back to the hotel on your next visit to the city. Kindest Regards, Rachael Burns More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Myself, partner and sons stayed at the hotel for 2 nights. I myself can't praise the staff enough. Not only were we happy with the rooms, service etc but they also accommodate our son whom is autistic. There was nothing the staff could have done more for us, they went beond there means for us and for our son. For... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Shelly8431, Firstly, thank you for choosing to stay at the Maldron Hotel and for taking the time to write this review. I am delighted that you and your family enjoyed your recent stay with us and I will pass on your kind words to everyone. I look forward to welcoming you all back to the hotel in the very... More 

belfast
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed one night here had a few issues with the room but spoke to receptionist Marguerite and these were easily sorted. Marguerite is very friendly and helpful, gave advice on local restaurants etc. really enjoyed stay here and are going back over Easter period.

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Shellbelfast_10, Thank you for taking the time to write a review as we welcome all guest feedback. I am delighted that you enjoyed your recent stay with us. I have passed on your kind words to Marguerite and she is very pleased that her kind hospitality contributed to your stay. I look forward to welcoming you back to the... More 

Lurgan, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed the Monday night of St. Patricks weekend on a late whim. We arrived, got a car space in their car park which said was full at the front but had a few spaces when we arrived. It’s a very tight car park and very limited number of spaces. We got checked in quickly and the reception staff were pleasant... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Unar123, Firstly, thank you for choosing to stay at the Maldron Hotel and for taking the time to write this review. I was disappointed to read that you found the service in our Lyric Bar unsatisfactory and for this I apologise as this is not our usual high standard of service that we aim to provide. Thank you for... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed four nights. The staff were very helpful without being in your face. The hotel had all the services you would expect at a much more expensive hotel. The rooms are spacious and tastefully decorated. My room was comfortable without being overheated and that was a real plus. The ground floor reception area has lots of little nooks so you... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Denise M, Thank you for taking the time to write this review, as we welcome all guest feedback. I was so pleased to read that you enjoyed your recent stay with us and I look forward to welcoming you back to the hotel in the very near future. Kindest Regards, Rachael Burns More 

Belfast, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Maldron last week with my three friends . What a great hotel , right smack in the center of Derry .The staff were lovely ,from the reception , to the dining , the ladies that looked after the bedrooms , to the barman in the lounge and boy can he make a brillant cocktail . Food was... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Philomena153, Firstly, thank you for choosing to stay at the Maldron Hotel and for taking the time to write a review. I am delighted that you enjoyed your recent stay with us and I look forward to welcoming you back to the hotel on your next visit to the city. Kindest Regards, Rachael Burns More 

Ballyclare
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as we were attending a gig in the Never Centre, which is located close to the hotel. The stay overall was good, no real problems. The lady at Reception who checked us in was very polite and helpful. I was glad to see that unlike the City Hotel in Derry, they don't make you sign a 'no alcohol... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Hello KKhaos, Firstly, thank you for choosing to stay at the Maldron Hotel Derry and for taking the time to write this review. I was delighted to read that you enjoyed your recent stay with us and I am excited to say that work has now begun on a complete refurbishment on all 93 bedrooms at the hotel of which... More 

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here last year when it was the Tower Hotel... Since then it has changed to the Maldron..! We checked in, the reception staff are friendly and welcoming not only to the hotel but to the city also...! The General manger also spoke to us on check in, which was a nice welcome.! Breakfast was amazing, a local lady... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Heather S, Firstly, thank you for choosing to stay at the Maldron Hotel and thank you for your review. I am delighted that you enjoyed your recent stay with us and we all very much look forward to welcoming you back to the hotel on your next visit to the city. Kindest Regards, Rachael Burns More 

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