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Maldron Hotel Derry

3.0 of 5 Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
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Certificate of Excellence 2014
Maldron Hotel Derry
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Maldron Hotel Derry
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491 reviews from our community

Traveler rating
    264
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    66
    19
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I booked into this hotel on the Saturday after Halloween so i expected to wait a while to check in as Derry is very busy during this weekend, however waiting in reception until 4:45pm whilst my room was being readied is just not acceptable. The staff were more than apologetic and gave me a free drink in the rather excellent... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visiting Derry previously with work colleagues we came across this lovely place. From outside to the inside it was fantastic. The Lyric Bar had history on its wall, literally. You need to be there to see exactly what I mean by that... Whatever the staff and management do at that place, keep it up. The kid who was working upon... More

Was this review helpful? Yes
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Hello Charlie H, Thank you for taking the time to write a review on our hotel. We are delighted that you enjoyed your stay with us and in particular our Lyric Bar. We look forward to seeing you again on your future visits to the city. Kind Regards Rachael Burns More

Broxbourne, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Maldron hotel is conveniently situated inside the city walls and just a few yards from the Diamond which is well handy for the Wetherspoons pub ! Very nice twin room which had a single bed also. As expected the staff are very friendly and helpful. The breakfast was a buffet and plenty of choice.(Bacon was a bit hard) but... More

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Hillsborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a value dinner bed and breakfast and can honestly say it was fabulous. Staff at reception were so friendly and helpful and welcoming. Talking mainly of Marguerite. Lovely girl. Also lovely breakfast staff ready for a chat, with Damian. Location is brilliant, bar lovely, reception area sumptuous and room big and comfy. Views from room great. Free... More

Was this review helpful? Yes 2
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Hello Sandsy678, Thank you for taking the time to write a review on Trip Advisor. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to the city. Kind Regards Rachael Burns More

Castlebar, Ireland
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is with great reluctance that I have to report a negative experience at the Maldron Hotel, Derry. I would prefer to not write a review at all if it is to be a negative one but unfortunately the hotel's lack of response to an incident that occurred while on a weekend away has left me no choice. My wife... More

Was this review helpful? Yes 8
Derry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

have stayed at this hotel now a few times in the past year. always have a good stay with the welcome when I checked in to the rooms, and food. on my arrival back at the hotel, on Friday night the door staff were RUDE and IGNORANT they seem to think they can speak to you a very nasty manner... More

Was this review helpful? Yes 5
Glasgow, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here overnight in May with my partner, had previously stayed here with friends, loved it both times. Hotel staff couldn't be any more helpful. Hotel is spotlessly clean and in a brilliant location, big comfy bed and room overlooking derry walls. Breakfast was fabulous one of the best we have had in numerous hotels and would highly reccommend it.... More

Was this review helpful? Yes
Glasgow, Scotland
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Tower Hotel (which was changing it's name to the Maldron Hotel when we stayed there two weekends ago) is a real travellers treat. It has all the standard plus-points; Central position just inside the famous city walls, Clean & modern outfitting and friendly, helpful staff. However, what sets this place "a cut above" is it's luxurious breakfast. I travel... More

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Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed one night. The service was very good. For the price, the room disappointed. The furniture was cheap, the upholstery on one chair was pulling apart. There were water stains on the window sill. Yet the queen bed was comfortable and the room was quiet. The hotel has just been taken over by the Maldron chain... More

Was this review helpful? Yes 1
Liverpool, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights when visiting Derry for a wedding I would like to start by saying what amazing and friendly staff this hotel employee, nothing was too much trouble for them, they were always friendly and accommodating I was in a family room which was a nice size plenty of space to move around, our bed was... More

Was this review helpful? Yes
TowerHotelDerry, General Manager at Maldron Hotel Derry, responded to this review

Hello Jennie D, Thank you for taking the time to share your comments on Tripadvisor, We are delighted to read about your stay and look forward to seeing you on your next visit to the City. Kind regards Mike Gatt More

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Additional Information about Maldron Hotel Derry

Address: Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maldron Hotel Derry 3*
Number of rooms: 93
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Also Known As:
Hotel Derry
Maldron Hotel Derry Northern Ireland

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