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Maldron Hotel Derry

#5 of 11 Hotels in Derry
Certificate of Excellence
Butcher Street | Off the Diamond Road, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
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Maldron Hotel Derry
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Maldron Hotel Derry
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567 reviews from our community

Traveler rating
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    69
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88
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Claremorris, Ireland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband +I have just enjoyed a wonderful trip to Derry. We stayed in Maldron Hotel-located in a lovely setting ,central to everything.We enjoyed tours of the walled city,about which we were well informed in the hotel.Staff in the busy hotel were helpful,courteous and accommodating in every way.Our room was comfortable and warm.We will always be indebted to The Maldron... More 

Was this review helpful? Yes
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Marie D, Thank you for choosing to stay at The Maldron Hotel Derry and for taking the time to write such a nice review. I am delighted that you enjoyed your recent stay with us and I will certainly pass on your kind words to everyone here at the hotel as I am sure thay will be very pleased... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a lovely stay over the Easter holidays at the Maldron hotel. Great first impressions reception staff were so lovely, very welcoming and helpful in every way. We arrived early and our room was ready which was a bonus. Room was beautiful, clean and spacious, just what we needed with 3 kids. Lots of beautiful sites to see around... More 

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Colwyn Bay, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

The Colwyn Male Voice choir from North Wales stayed at the Maldron 9th to 12th April for their visit to the Pan Celtic Festival in Derry. The staff were very friendly and excellent service at breakfast and evening meals. Comfy beds in spacious rooms, excellent food especially breakfast, whiskey in your porridge!!.

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County Donegal, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

On arrival it took ages to book us in, we were then sent to the wrong room were there were actually guest all ready In the room.... Really ??? And when I returned to reception she didn't even say sorry . The water was cold when I had a shower and when I called down her reply was no one... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the Maldron hotel 17th-19th April. First problem we couldn't get into the car park due to the street being blocked. Upon entry the hotel was clean with a reception room although small was modern. Then we were told that major refurbishment work was being done to the floor above our room (We received no email or warning of... More 

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Ripley, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a suite and it was great. Missed dinner as we arrived late but this was deducted from our bill.Two aspects overlooking the bogside and the walls. The welcome was great and the location is perfect for exploring the walled city. I can't wait to go back.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Bernie OH, Thank you for choosing to stay at The Maldron Hotel Derry and for taking the time to write this review. I am delighted that you enjoyed your recent stay with us and I very much look forwadr to welcoming you back to the hotel in the very near future. Kindest Regards, Rachael Burns More 

Belfast
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel as a last minuite getaway for one night. Hotel very clean & very central for shopping , bars, restraunts etc. Enjoyed it that much we asked if available for a 2nd night? This was no trouble at all. We had 2 rooms. 417 & 420. 417 was a larger room but, other was ample for 2 night... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Gillian, Thank you for choosing to stay at the Maldron Hotel and for taking the time to write this review. I am delighted that you enjoyed your recent stay with us. Thank you for your comments in regards to the location of the hotel as we are very proud to be the only hotel in Derry situated within the... More 

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our tour group was treated very well by everyone especially the front desk staff. They went above and beyond to accommodate us. The food was excellent and the staff was friendly and outgoing. Thank you Marguerite and staff!

Was this review helpful? Yes
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Marina O, Thank you for taking the time to write this review as we welcome all guest feedback. I am delighted that you enjoyed your stay with us and I will certainly pass on your kind words to everyone, especially Margeurite as I am sure she will be very pleased that her great hospitality contributed to your stay. I... More 

Belfast
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We are just back from 1 night in the hotel. It is well located and is the only hotel inside the walls. Check in took longer than expected as the front desk could not find our booking on their system. Luckily I had a copy of the confirmation email. We were given a room on 4th floor overlooking the Bogside.... More 

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MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear Irish_Angel_84, Firstly thank you for choosing to stay at the Maldron Derry and for taking the time to write this review. I was pleased to read that you liked your room on the fourth floor and enjoyed the view overlooking the bogside. I am sorry that you were dissappointed with the pizza in our Lyric Bar, your issue should... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Maldron is located just inside the historic walls of the old city of Derry and a 5 minute walk to the coolest pubs in town who hosted traditional and popular music every night (check out Paeder O'Donnells). There was free underground parking, a real plus. The included breakfast was delicious and restaurant staff are very friendly. Front desk staff... More 

Was this review helpful? Yes 1
MaldronHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this review

Dear MichaelH, Thank you for choosing to stay at the Maldron Hotel Derry and for taking the time to write this review. I am very pleased that you enjoyed your stay with us and that you particularly enjoyed the location of the hotel as we are proud to be the only hotel in Derry situated within the city's historic walls.... More 

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