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All 12 Derry hotels

City Hotel

4.0 of 5 Hotel   |   Queen's Quay, Derry BT48 7AS, Northern Ireland
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83%
Ranked #5 of 12 hotels in Derry
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BelfastBabs Belfast
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1,103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed here with two other couples and was not impressed. Our room was grubby and the window only opened slightly. I need air circulating. found it too warm and couldnt sleep. Bar man was funny. Breakfast reminded me of a travel lodge, i asked for a poached egg and the waitress obviously didnt want me ordering it then she slapped... More

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Belfast
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My husband and I went to Derry for the night. On our arrival at the hotel we were welcomed at reception by very lovely and friendly receptions. As it was our first time at the hotel they upgraded us to a Junior Suite which was just absolutely beautiful. Fantastic views to the Peace Bridge and city. On our departure the... More

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N. Ireland
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is ideally placed for those attending events in the Ebrington Square area and is also very close to the City walls. The reception staff and in fact all the staff we encountered were well trained and did their best to give us a great stay. We arrived early and the receptionist went out of her way to find... More

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Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had the pleasure of Staying in City Hotel over the Bank Holiday weekend in August. The hotel itself is fantastically located just by the Peace Bridge and boasts fantastic views of the bridge and the river. The rooms were spotlessly clean, and wery well equipped. I would like to compliment all of the staff, from arrival at reception, to... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have nothing bad to say about the hotel!! I enjoyed my stay!! It is central to all the attractions, with the walls if Derry close by. The staff were very friendly and helpful!! Will definitely be back!!

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 1 night prior to family wedding. The staff are really professional and friendly, the check in was quick and easy. The room was a standard one but was very clean and comfortable. The bed was great and I got a goodnights sleep. We ate that night in the hotel, taking advantage of their offer, 2 courses, and bottle of... More

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CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear onelastgo Thank you for your review, we are delighted you enjoyed your stay with us and hope you had a lovely time at the family wedding, thank you for taking the time to post. Yours sincerely Conor Friel Guest Relations Manager More

United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a room on the 7th floor (702) and I must say, it was stunning. It was an executive suite, incorporating a sitting room and separate bedroom with beautiful en-suite and a TV in both rooms. We were provided with robes and slippers, and great toiletries. They even provided a dental kit with toothbrush and mini toothpaste, and... More

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CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Guest Thank you for your review, we are delighted you were very happy with your stay and enjoyed our 7th floor suites, they are a great addition to the hotel, we hope you return soon. Yours sincerely Conor Friel Guest Relations Manager More

Bologna, Italy
Top Contributor
85 reviews 85 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel in March for August for its position on the river but unfortunately we had a huge room with a terrible view on a wall: it seemed to stay in a prison. In the bathroom the towels had big holes so they were old and not to be used in my opinion in a 4 star hotel... More

Was this review helpful? Yes 3
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Guest Thank you for your review, we apologise if there was a below standard towel in your room, this should not have been possible, we have an outside laundry supplier that continually ensures we have new stock of luxury feel towels. Please feel free to request a room with a view for your next visit, as we are a... More

Derry
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the City Hotel in July 2014. As a disabled person I was given a room with a bath. I requested a disabled room with a shower but was allocated an accessible room with disabled facilities. When I contacted reception and explained that the room was unsuitable they told me there was another room available with an accessible... More

Was this review helpful? Yes 2
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear J0sh60 Thank you for your review, and for giving me this opportunity to clear up any confusion over this matter, our policy is to offer all guests the opportunity to enhance their stay, disabled and able bodied alike whenever possible, as with any request this must be made at time of booking as there is limited availability. If you... More

Bangor, United Kingdom
Top Contributor
91 reviews 91 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably the nicest friendliest hotel I've stayed in for yrs. As anyone who reads my comments knows I hate paying for a hotel and getting ripped off. Take the money and run as some establishments do. Firstly the staff which is the most important Margaret the lady who looks after the rooms, Laura who booked us in, Jennifer... More

Was this review helpful? Yes 2
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear Guest Thank you for your review, we are delighted you had a fantastic experience with us and I'll be sure to pass your kind words to all the staff you mentioned, we really appreciate you taking the time to remember names and the service provided, we hope to see you again soon. Yours sincerely Conor Friel Guest Relations Manager More

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Additional Information about City Hotel

Address: Queen's Quay, Derry BT48 7AS, Northern Ireland
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Hotel 4*
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Also Known As:
City Hotel Derry, Northern Ireland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Derry #4 Romantic Hotel in Derry #4 Family Hotel in Derry #5 Business Hotel in Derry
Hotel Class
Official Description (provided by the hotel)
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
Number of rooms
158

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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