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Merchant's House

Certificate of Excellence
16 Queen St, Derry BT48 7DB, Northern Ireland
Merchant's House
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79 reviews from our community

Traveler rating
    55
    14
    7
    3
    0
See reviews for
26
23
3
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bala, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Merchant's owner and staff were most helpful with my husband who has a walking disability they went out of their way to help him keep his independence They even fixed an extra grab rail in the shower. It was so nice to experience such a charming old Georgian house and with all original features. Yes, there are a lot of... More 

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Rhuddlan, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Emyr Thomas from Crymych South Wales has given an incorrect review - he might be an organiser from South Wales but he did nothing to help me to chose the Merchant House + Saddlers House. He never visited the Merchants - I doubt if he knew where the Merchants is. During the two years I have arranged people to stay... More 

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Crymych, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Two single rooms were utilised for Pan Celtic Festival for 5 nights. The two female customers were dissatisfied due to lack of storage for personal clothing, and the fact they had to descend two flights of stairs to use the bathroom. These facts were presented to the owners, who were unable to offer any alternatives. No refunds were offered

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Enyp, Owner at Merchant's House, responded to this review

We were most surprised at these comments which did not come from the tour organiser. Details of the rooms were provided in advance to the organiser, who has expressed himself happy with the standard of accommodation as can be seen in a separate review listed here. The two ladies concerned were shown their rooms on arrival and expressed no dissatisfaction.... More 

1 review
5 of 5 stars Reviewed March 22, 2015

The Merchant is probably in one of the best locations for anyone wanting to see the city and also enjoy the nightlife. Owner, Joan was delightfully welcoming and the B&B has as much character and charm that you'd ever want. Georgian architecture at its best and Joan has finished it and kept it as close to what it would have... More 

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West Wendover, Nevada USA
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2014

We stayed at the Merchant's House in Derry, NI in February/March of 2011. We could not have been more pleased with our lovely accommodations! I feel badly that I don't remember the owner's name, but she was a lovely, most hospitable woman! Her husband runs their other B&B. It was very chilly that year in Ireland, so we were a... More 

Was this review helpful? Yes 1
Auckland
Top Contributor
57 reviews 57 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 26, 2014

We originally booked the other house (Saddlers) but one of the owners was away when we were there so we were "upgraded" to Merchant house at no extra cost. Possibly because there wasn't any extra cost involved I guess we were given the lower cost room. Unfortunately this is in a basement, which in itself is no problem, the room... More 

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Vancouver, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2014

This is a lovely Georgian home close to the centre of Derry. There are antiques throughout the house and the dining room and sitting room are particularly elegant. We thoroughly enjoyed our stay in this B&B and Joan was most helpful about parking, dining options and things to do. We stayed in two rooms on the basement level and they... More 

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Derry, United Kingdom
2 reviews
5 of 5 stars Reviewed September 13, 2014

Fabulous house, we stayed in newly converted garden room across an Italianate court yard. Super breakfast and Jean is fabulous, warm and welcoming. Can't recommend it enough, right in the city centre.

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Bologna, Italy
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 25, 2014

Astounding Georgian house right in the centre of Londonderry, this was definitely the best stay in Northern Ireland by far. Wonderful rooms, incredible wide breakfast, and a host like you will rarely meet. Surely recommended!

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Warwick, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

I love the Merchants house, having stayed here before several years ago and opting to return there for another trip to L/Derry. If you are expecting a hotel experience you will be disappointed. This is a traditional BnB in all senses of the term. Peter and Joan are very friendly and helpful with recommendations on where to eat or visit.... More 

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