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All 12 Derry hotels »

The Best Western White Horse Hotel

68 Clooney Rd | Londonderry, Derry BT47 3PA, Northern Ireland
Hotel amenities
The Best Western White Horse Hotel
Ranked #6 of 12 hotels in Derry
4.0 of 5 stars 133 Reviews
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133 reviews from our community

What travelers say about this hotel
  • Great value(6)
  • Very good(6)
  • HOT WATER(4)
  • Friendly and helpful(4)
  • Swimming pool(4)
  • Reception staff(3)
  • Leisure facilities(3)
Traveler rating
    56
    34
    21
    10
    12
Only show reviews for Family (30) | Couples (40) | Business (23)
Date Rating
Northern Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2012

Stayed here on 31st March - very good value & staff very helpful. We stayed in a family bedroom - 2 adults & 3 kids - the room was spacious, clean and served our needs well. This hotel is fine & the breakfast was good. Nothing really to complain about, it was very good value as we got a deal... More

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Lisburn, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2012

very welcoming and inviting hotel .staff very friendly food very nice and rooms very clean and tidy. they have a nice pool and leisure facilitys, this was my 3rd visit, looking forward to my next visit, More

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Kelty, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed March 26, 2012

stayed here on the 23rd march enjoyed very much,staff friendly and the food was lovely location ideal for the airport,only one small problem was people slaming there room doors shut constanly day and night!!!will come back next time iam in n ireland.again thank you :-) More

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Northern Ireland
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 26, 2012

Stayed here for an anniversary last year and it was the worst stay of my life. We were in a "suite" that was situated RIGHT beside the function room. We listened to the awards, the speeches, the dances or the function from our hard bed until 1:30am. Incredibly noisy. Management agreed to give us the room next door as it... More

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Keith Baldrick, General Manager at The Best Western White Horse Hotel, responded to this review
March 27, 2012

Dear SFergusion, Thank you for you review of the hotel. Firstly please accept my apologies for the inconveniences experienced. I do not know when you stayed but we had completely renovated our function rooms and extensively sound proofed them. We had upgraded you to a Suite even through your reservation was for a standard room due to the special occasion... More

Saltcoats
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2012

Can't beat the service or friendliness in the hotel which is extremely good value for money. This was my sixth annual visit which we look forward to every year - nothing is too much bother from any of the staff. There is little turnover of the staff group (which proves that their a contented workforce)who remember you from previous visits... More

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See 3 more reviews by clydecoastwestie for Derry
Antrim, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2012
1
person found this review helpful

This was a family celebration. Meal was booked for 7 30. Starters arrived 2 hours late. No apology or reason given,just fobbed off. Only average. Main course was very poor. Chicken dish was impossible to cut.It was so hard you would have needed a saw. Steak was cold. Asked for mustard. Didnt get it. Not all vegetables we ordered were... More

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South East
Senior Contributor
37 reviews 37 reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 12, 2012

I spent 1 night here on business and was most impressed by the attention to customer service. The check in was efficient and welcoming. My room was quite large with a full size settee. The hotel provided all the things one would expect except for a pen. Bathroom was large and spacious The water temperature was slightly variable though and... More

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Glasgow, Scotland
Top Contributor
66 reviews 66 reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed February 29, 2012

Stayed here on an overnight trip with work. Cannot fault any of the staff I spoke to, all lovely! Was given a ground floor room which was the first room you came to from Reception....even premier inn's but ladies on their own upstairs! Room was clean but could definitely do with being modernised, same with bathroom- the hair dryer was... More

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Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2012

stayed here on the 18 feb for 1 night to celebrate a birthday. after a mixup with our rooms ( 3 familys) we got settled in after half an hour waiting, which was not very long and staff were very good at sorting problem. we had 2 family rooms in the new part of hotel and 1 room in the... More

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the gym
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2012
2
people found this review helpful

this hotel is a great place to stay with excellant facilities and great food at the restaurant very impressed and would stay again. the gym is also a great place to work out for the muscular guys. More

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Additional Information about The Best Western White Horse Hotel

  • Best Western Derry
  • Derry Best Western
Address: 68 Clooney Rd | Londonderry, Derry BT47 3PA, Northern Ireland
Price Range: $

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