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Waterfoot Hotel

Caw Roundabout | Waterside, Derry BT47 6TB, Northern Ireland
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Waterfoot Hotel
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Waterfoot Hotel
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350 reviews from our community

Traveler rating
    149
    85
    61
    33
    22
See reviews for
68
122
4
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (101)
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Derry, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had our wedding in The Waterfoot and we couldn't of asked for better! The service was brilliant, Liam and the team were a great help from start to finish. Nothing was a bother to them! Any queries were answered and dealt with straight away. The food was amazing (all the guests commented on their dinner) Liam made sure the... More 

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belfast
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel very modern Staff all very friendly Rooms well fitted out with smashing new modern bathrooms Very easy access to the city by taxi Restaurant was packed full We had food in the bar - good We had one issue - Michelle at reception was very helpful in addressing the issue Hotel well worth recommending

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Leeds, United Kingdom
Top Contributor
76 reviews 76 reviews
43 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

A modern build, on the riverside. About 2km out of town, but offering to pick up your cab bill at least one way, if you venture into town. Good standard room, usual facilities associated with a modern hotel, inc tea/coffee in the room. We had evening meal in the hotel as we checked in late, and very good it was... More 

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear RickyLeeds Thank you for taking the time to leave a review of the Waterfoot Hotel. I am very happy you enjoyed your time with us at the Waterfoot Hotel. Whilst with the new peace bridge in place we are only 30 minutes by foot from the heart of the city, as you correctly point out we do still offer... More 

Haarlem, The Netherlands
Top Contributor
66 reviews 66 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a fourth time. This time I asked for two cots for my 8 month old twins. They were so accommodating and the family room was clean and up to date. We had dinner at the restaurant and the menu was so extensive and well prepared and presented. I recommend this hotel and will stay here again.

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear macire Thank you for taking the time to leave a review of the Waterfoot Hotel. As one of our regular guests it's great to hear your positive comments. I have passed on you positive remarks to the kitchen and staff. I look forward to welcoming you back to the Waterfoot Hotel again very soon. Kind Regards Andrew More 

Dublin
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2015

Stayed her for two nights and thought it was a just right for what we wanted. Our room was clean and quite. The location was just right just outside of the main area of Derry . There is a lovely river walk to the Peace bridge (30mins) from the hotel, which cross's the river at just the right place for... More 

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear Declan2010 Thank you for taking the time to leave a review of the Waterfoot Hotel. As you say with the new peace bridge in place you can now take a lovely walk from the hotel along the river and be in the heart of the city in 30 minutes. I am very happy you enjoyed your time with us... More 

Peace River, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2015

I checked into this hotel last night and was very impressed with how Gemma at reception made sure all my needs were met for a relaxing and comfortable stay. I had dinner in the restaurant and to say my meal was fantastic would be an understatement. The food, service and atmosphere were A-1 ! I have never had food that... More 

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear homer122863 Thank you for taking the time to review the Waterfoot Hotel. It’s great to hear that your whole experience of the hotel from check in to departure was so positive. Our kitchen team take a great deal of pride in what they do and for you to make the comments you have is a great compliment. I look... More 

County Londonderry, United Kingdom
1 review
5 of 5 stars Reviewed April 19, 2015

Our wedding day at the Waterfoot Hotel was amazing. From the very start Liam (the wedding co-ordinator) made us feel at ease and answered any queries we had. He even liked my long lists!!! His attention to detail was fantastic and he thought of everything. His team were great on the day and gave brilliant service. Everyone commented on how... More 

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear Julie & Mark Thank you for taking the time to review the Waterfoot Hotel. Thank you for choosing the Waterfoot as the venue for your very special day. I am so happy to hear how much, not only you but your guests enjoyed the day. Liam and his team work very hard to make everything just right for the... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 9, 2015 via mobile

Just home from a dinner with work colleagues. Service was poor. Had to ask for dessert menu twice- unable to provide gluten free dessert option other than fresh fruit salad(told no meringue left) and had to ask for the milk for tea/coffee. We have used this venue numerous times and service usually good but tonight was particularly disappointing.

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear Mdohe003 Thank you for taking the time to review the Waterfoot Hotel. Firstly let me apologise for the quality of service you experienced in our restaurant. As a regular customer you noted that the service is usually good, we do strive to deliver exceptional customer service and unusually on this occasion we haven’t achieved that. We are in the... More 

1 review
5 of 5 stars Reviewed April 9, 2015 via mobile

Our wedding day at the Waterfoot was unbelievable, we really couldn't imagine it being any better. It was perfect! The wedding coordinator Liam was amazing, he helped me everytime I had a question before the big day and even when I had a nervous wobbly about to walk into the ceremony room! Even the little things that we hadn't thought... More 

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Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear beccamcco Thank you for taking the time to review the Waterfoot Hotel. Firstly let me thank you for allowing us to host your very special day, Liam and the whole team are thrilled that you had such a great day. As you know we have hosted many weddings at the Waterfoot Hotel over the years and we endeavour to... More 

County Dublin, Ireland
1 review
5 of 5 stars Reviewed April 1, 2015

We stayed at the Waterfoot from Friday 27th March to 30th March 2015 , The staff and management were so helpful, friendly and nothing was too much trouble for them, the room was large/ clean and so comfortable, peaceful and quiet, we got a great nights sleep, the food was beautiful and there was a great selection to choose from,... More 

Was this review helpful? Yes
Andrew L, General Manager at Waterfoot Hotel, responded to this review

Dear Collette F Thank you for taking the time to leave this review. I am so glad you enjoyed your time with us at the Waterfoot Hotel. I have passed on all your very positive comment to the team and I look forward to welcoming you back to the Waterfoot in the very near future. Regards Andrew More 

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