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Merchant Hotel

Certificate of Excellence
Hotel website
16 Skipper Street, Belfast BT1 2DY, Northern Ireland
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Merchant Hotel
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1,866 Reviews from our TripAdvisor Community

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Belfast, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I got bought a 'spa' and 'afternoon tea' at the Merchant for my birthday. The facilities look great and changing rooms etc are impeccable but I was extremely disappointed by the Robe supplied for the Spa area. It was like an old towel, extremely hard and rough. Not what I expected, I've been to many spa's and most provide a... More 

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1 Thank ProRua
Newtownabbey, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband booked us into the merchant for my birthday treat. The deal inc a night stay over, dinner in the great room and breakfast. I can't complain about a single thing. I have a severe nut allergy and it was dealt with very professionally. The staff surprised me with a little birthday cake at dinner and when I went... More 

Helpful?
1 Thank Madeline B
Derry, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Merchant for 2 nights bed and breakfast and evening meal, which was a birthday treat from our family. We stayed in the art deco rooms which were beautiful. Staff from reception, dinner service and bar could'nt have made us feel anymore special. The chocolates and birthday card which was left in our room from the hotel was... More 

Helpful?
Thank Hairylemon50
Belfast, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a special treat for my Mum for her birthday. Once my sister heard that we were going she wanted to come as well. Where do you start when wanting to describe this lovely place? We had a wonderful time and were brilliantly looked after from the second we entered the hotel. Every member of staff made us feel... More 

Helpful?
Thank Wiggles-World
Ballyclare
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First experience of staying in this hotel. Art Deco rooms are fantastic and luxurious. Roof hot tub and Belfast at night is really special. Our stay included a 3 course meal and breakfast and was a really enjoyable experience. All the staff were a delight and so helpful. Would definitely recommend this hotel

Helpful?
1 Thank Judy M
Newtownards, Northern Ireland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at The Merchant on Sunday 17th January 2016, we stayed in one of the Art Deco rooms, beautiful room, plenty of space and spacious bathroom. Our meal was included in our stay, first class meal, first class service. Breakfast was a la carte and everything was served to us at out table, waiter service was very professional but... More 

Helpful?
Thank Margaret M
Derry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here on 12th December 2015, on arrival we were unsure were to park, so, we pulled up in front of the big steps (which is not the proper entrance) which we didn't know, so we walked through the hotel bars and had to ask for reception, when we did we were shown to reception, once we got to... More 

Helpful?
Thank PaulCross2310
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I availed of the Winter Sale deal with a 3 course meal. Upon arrival we were immediately upgraded to the beautiful Art Deco room and presented with a bottle of cava. Every single member of staff deserved 5 stars for exemplary customer service. We had an amazing evening with delicious food and cocktails. We will definitely stay... More 

Helpful?
Thank Nicki J
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in one of the victorian rooms as a pre-christmas treat. It was a good time of the year to stay as Belfast is busy with christmas shoppers and the market and the hotel is decorated for christmas with a massive tree in the grand hall and big open fire in the cocktail bar. The room was lovely. A... More 

Helpful?
2 Thank Holidaydiane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a surprise stay from my partner on our anniversary and to say the hotel was accommodating is to say the least. I can honestly say that the service nor the rooms can be faulted as everyone was friendly and professional. The rooms were spacious and the art deco decor was so unique. I would definitely try the restaurant... More 

Helpful?
1 Thank Chloe L
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