We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Malmaison

34 - 38 Victoria St, Belfast BT1 3GH, Northern Ireland
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Malmaison
View Map
Add Photo Write a Review

957 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    346
    318
    164
    77
    52
See reviews for
54
494
34
154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (957)
  • Mar-May only
    (234)
  • Jun-Aug only
    (298)
  • Sep-Nov only
    (209)
  • Dec-Feb only
    (216)
All months
London
Level Contributor
485 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed one night at this Malmaison on business. The room was nice and clean but a bit dark. The bathroom was OK. The staff was friendly and efficient. The breakfast was good with a nice selection. The location is excellent - close to the centre. Rooms at the back are nicer.

Was this review helpful? Yes
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was debating with myself over my stay on how I would review this hotel, there were some good things and some bad things but neither were enough to give me any strong feelings one way or another. I suppose apathy is the best way to describe my feelings toward this hotel. Having stayed in other Malmaison hotels I quite... More 

Was this review helpful? Yes
Nottingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a typical Malmaison hotel in a great location in Belfast. Staff were friendly and the service was good. We had a couple of niggles - one with the first room they allocated to us and the second relating to the package that we had booked but these were quickly sorted out with minimum fuss. We had a meal... More 

Was this review helpful? Yes 1
London
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a night there on my way to a wedding in Newcastle Co Down... Picked the hotel for the look and location. I knew of Malmaison (Manchester and Newcastle) therefore decided to try the hotel in Belfast. It is centrally located, a quick cab ride away from City airport. The style is all about dark colours, heavy furnitures and warm... More 

Was this review helpful? Yes
Maplewood, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed there for several nights recently, and it was a disappointing experience. My goal was to find a special hotel during my first visit in Belfast. Given the above-average price (compared to other hotels in town) I was expecting an above-average hotel. Instead, it was a small, very hot room (with a loud desk fan), with a terrible view. The... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear monkjoel Thank you very much for your feedback, great to hear that the bed was comfortable and the room clean. Thank you very much for your feedback about the bar team, obviously delighted that they looked after you so well - I'll be sure to let them know. My apologies that you were left slighty underwhelmed by the hotel,... More 

County Londonderry, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed an friday night with my wife on the cocktail and dreams tariff. Hitler was lovely rooms very nice with some nice finishing touches. Evening meal was beautiful. Cocktails in the lobby bar were very relaxing. Everything was going brilliantly then came the checkout. First I was told I had an outstanding bill for dinner. I pointed out that I... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear glennwdg I am sorry that we let you down and the last hurdle and thank you for letting me know. Check out is so very important and this feedback has already been highlighted - so thank you. Great to read that you had enjoyed every other aspect of the hotel espcially the Malchemy cocktails. I do hope that we... More 

Belfast, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked my son and his friends in the private dining room for his 21st birthday. Very accommodating from first enquiry to completion and even tailored the menu to suit our budget. We had contacted several venues in the City but they were the only ones to respond! We were not disappointed and very pleased with the surroundings food and service.... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear Anne B Thank you for your feedback - delighted to read that your son's 21st was such a success. Best wishes Lisa Steele More 

1 review
2 of 5 stars Reviewed 1 week ago NEW

We stayed here last weekend. Paid £370 for 2 nights b&b with dinner included. Unfortunately with the bad exchange rate this worked out to be €537. The hotel was NOT worth this price. For the dinner we choose off the set menu. We both went for the same starter which we had to send back as it tasted awful. (Thai... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear Abigail S Thank you for taking the time to feedback via tripadvisor. We really do value the feedback that you have provided for us. I am sorry that you did not enjoy the Summer menu that was included in the package that you had purchased, as you say we do offer the option of mixing an matching from the... More 

Belfast, United Kingdom
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed in this hotel a few times i find the heat unbearable they are very good and offer you a desk fan. If I am honest the hotel is dated and in need of updating. I love the building i love the staff I love the bar but there are better places to stay in Belfast for the... More 

Was this review helpful? Yes 1
Lisa S, General Manager at Malmaison, responded to this review

Dear Bruceytravel Thank you evry so much for taking the time to feedback on tripadvisor - I do appreciate all comments as it is the only way to improve. I'd love to hear more, please do email me on lsteele@malmaison.com. Great to hear that the team looked after you so well especially in the bar. Look forward to hearing from... More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel and sat in the lobby it was very cosy. We went up to Are room and did a bits and bobs and we got ready for a good nights sleep. NO the beds were not that comfortable and it's so hot. In the morning we were delighted to see no cups or ice I would... More 

Was this review helpful? Yes
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Lydia N Thank you for taking the time to provide feedback on your recent stay. I am disappointed you did not enjoy your time with us. I would be interested to find out more details regarding your stay if you would like to contact me on receptionmgr.belfast@malmaison.com. I look forward to hearing from you Kind Regards Kris Smith Reception... More 

Questions? Get answers from hotel staff and past guests. Ask a question

156 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (151)
Viewed
View from room (3)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (62)
Viewed
Bathroom (8)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Belfast hotels
Golden Mile
The Fitzwilliam Hotel Belfast
Golden Mile
Ten Square
Ten Square
#5 of 44 in Belfast
4.5 of 5 stars 728 reviews
Hilton Belfast
#20 of 44 in Belfast
4.0 of 5 stars 1,983 reviews
Show Prices
Show Prices
Show Prices
Merchant Hotel
#3 of 44 in Belfast
4.5 of 5 stars 1,750 reviews
Golden Mile
Park Inn by Radisson Belfast
Golden Mile
Europa Hotel - Belfast
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay