We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Malmaison

34 - 38 Victoria St, Belfast BT1 3GH, Northern Ireland
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Malmaison
Professional photos View all
Browse nearby
Malmaison
Add Photo Write a Review

919 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    332
    307
    158
    73
    49
See reviews for
48
470
32
153
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (919)
  • Mar-May only
    (234)
  • Jun-Aug only
    (264)
  • Sep-Nov only
    (205)
  • Dec-Feb only
    (216)
All months
Aberdeen, Scotland, United Kingdom
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights whilst visiting Belfast & seeing Titanic. Hotel is well located for these activities and within easy walking distance of good shopping, coffee shops etc. The hotel has no facilities other than restaurant and bar with a small reception lounge area. Wifi throughout. The room was clean although traffic noise an issue with old style secondary... More 

Was this review helpful? Yes
Cardiff
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is very central and about a mile away from the Titanic Centre. The City airport isn't far & taxi ride is only about £6/7 The hotel itself is due for a refurb. A bit shabby around the edges. And even darker than other hotels in the chain. I might have considered this cool when I was younger or if... More 

Was this review helpful? Yes
Kris S, Front Office Manager at Malmaison, responded to this review

Dear Tiffany5431 Thank you for taking time to provide feedback on your recent stay. I do apologise that our style was not to your taste, and that you found the room to be warm. Our stunning building is a good retainer of heat. Designed that way to keep the seeds warm in our Irish climate. Next time you stay request... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm here on business for the week, and am already booked back for 2 more weeks in the coming months. Friendly staff, stunning food and a really cool atmosphere. Straight across the road from the Victoria square shopping centre. (Super Central). Only thing I can fault is the car park is not part of the hotel and is a tad... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear Fergal D Great to hear that you enjoyed your week with us and look forward to welcoming you back in the next couple of months. Please let me know when you're staying with us again and if we can do anything to make your stay even more comfortable then please just shout. My email address is lsteele@malmaison.com. Best Wishes... More 

Belfast, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here for my sisters birthday, the hotel was lovely inside and situated very close to all the shopping areas, also very convenient for bars. The staff were friendly and the rooms clean and comfortable, however I would say they are very dark. The room prices for snacks and drinks are extremely expensive, for our rooms we got a... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear Daydreamxx Thank you for feeding back about your stay on TripAdvisor. We're really delighted that you chose us to help celebrate your sister's birthday - our location is great for the shops! Great to hear that the team looked after you and you were able to get a value for money rate. I am sorry that you don't think... More 

Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second visit to the hotel. It was booked for my partners birthday. Sadly, this time we left slightly underwhelmed with the whole experience. Upon arrival we discovered our room wasn't ready. We were offered tea/coffee but had just finished lunch so wasn't required. We waited in the lobby but wasn't until 4.20pm, 80 mins after my suggested... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear davidmartin6571 Thank you for taking the time to feedback on TripAdvisor and I am so pleased that the team looked after you during visit. I am sorry that the whole experience did not live to expectations and I would love to hear from you in person - please do get in touch, my email is lsteele@malmaison.com Look forward to... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel love love love the Devore so much we copied the style for our on bedroom. Staff where very pleasant and helpful we ordered bar snack too and it was yummy.. Great hotel great location and great price highly recommend for a romantic break away.

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear KirstyB Thank you for your feedback on TripAdvisor. I am delighted that the team looked after you and I am so pleased that you loved the bar snacks - we think they're amazing too. Hope to see you soon. Best Wishes Lisa More 

Oxfordshire, United Kingdom
1 of 5 stars Reviewed 1 week ago

The breakfast room was stressful: breakfast staff insisted on playing an English pop station at high volume in order to 'get some energy into the room'. Asking them to turn it down met with a dismissive and derisory response. And after 1 minute of ever-so-slightly- reduced volume it was turned right back up again. That said, all the other staff... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear 954niceducky Thank you for taking the time to post your comments on TripAdvisor. I am sorry that the volume of Radio 2 was too loud for you during breakfast and also the rooms were too dark. We do try to be slightly different in our approach to hospitality and I am sorry that we didn't get it right for... More 

Rockville, MD
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My first thought when I walked in to this hotel was that I had stepped into a small boutique hotel in NYC. The bar was going, the building was cool looking, and very stylish. I was a little nervous, not having heard of it, or really being sure where it was in relation to the rest of Belfast attractions, etc.... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear SaraRWD Thank you for your comments via TripAdvisor and we're delighted that you enjoyed your stay with us and I am so pleased that you made use of the running map - they're a great wee bit of information. We hope one day that we'll be able to get Mal on the world map! Thank you again Best Wishes... More 

Texas
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Because they had a king bed, as well as the fact that I got a great price online, I chose Malmaison for a recent stay in Belfast. I should have read the description more thoroughly. The rooms also have no AC. It grew quite warm during our stay, and the fan in our room did little to keep it cool... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear justteach Thank you for taking the time to write your feedback on Tripadvisor. I am sorry that the rooms were warm however I am deligthed that the team were able to compensate for the lack of a/c by ensuring that we could look after you in other ways. I do hope that you will be able to come back... More 

Edinburgh
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business and was repeatedly impressed by the thoughtful, friendly staff, who went out of their way to make my visit to the city easier (e.g. catching me on my way out to say it would rain later and offer me an umbrella). Great breakfast and food, and a comfy, spacious room. The only let down was that... More 

Was this review helpful? Yes
Lisa S, General Manager at Malmaison, responded to this review

Dear EBoo63 Thank you for your comments on TripAdvisor - so pleased that the team looked after you and that you enjoyed the comfy spacious room, al though I am sorry that it was too warm. We look forward to welcoming you back very soon. Best wishes Lisa Steele More 

Questions? Get answers from hotel staff and past guests. Ask a question

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (147)
Viewed
View from room (3)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (62)
Viewed
Bathroom (8)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Belfast hotels
Golden Mile
The Fitzwilliam Hotel Belfast
Golden Mile
Ten Square
Ten Square
#5 of 44 in Belfast
4.5 of 5 stars 709 reviews
Hilton Belfast
#21 of 44 in Belfast
4.0 of 5 stars 1,937 reviews
Show Prices
Show Prices
Show Prices
Merchant Hotel
#4 of 44 in Belfast
4.5 of 5 stars 1,710 reviews
Golden Mile
Europa Hotel - Belfast
Golden Mile
Park Inn by Radisson Belfast
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay