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Etap Hotel Belfast

35-39 Dublin Road, Belfast BT27HE, Northern Ireland
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Best prices for: 1 room 1 guest
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Etap Hotel Belfast
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Etap Hotel Belfast
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521 reviews from our community

Traveler rating
    169
    211
    78
    32
    31
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63
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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English first
  • All months
    (521)
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    (98)
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    (116)
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    (178)
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Leicester, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel as a group of 4 girls. It was basic, but very clean and right near a lot of the bars. This was great for us, but just be aware that at weekends, the bar beneath the hotel stays open till late/early so as long as you're up for a party then you'll be fine. Beds... More 

Was this review helpful? Yes 1
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is perfect, rooms are clean. Maybe a little small but when you are only coming back to sleep that doesn't matter. It has everything you need. Will happily stay here again especially for the price. Good selection of food as well & not to far from the center

Was this review helpful? Yes 1
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

South Shields, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great hotel if you like minimalist - room looked straight out of a hostel in a 'pod-like' design - no coffee/tea making facilities - bed comfy - though sparse coverings and the smallest of pillows ever! - the shelf with hanger rail underneath ( a see through wardrobe!) wouldn't allow a rugby player's shoulder width garments to fit - definitely... More 

Was this review helpful? Yes
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you for your feedback. We treat all of our comments with the utmost seriousness. I hope that this will not deter you of using our hotel in the future. Kind regards, Patrice Renault,General Manager More 

BagpussJohn
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from a great weekend, clean and welcoming staff. Fab breakfast and the team were very knowledgeable about what to do and where to go. Got to be the best value hotel I Belfast!! Patrice, we will be back. (You may regret that) .....

Was this review helpful? Yes
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

Enniskillen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel and number of times. It has always been very efficient and the staff are very friendly. This hotel is ideal for a one night stay in Belfast or if you want to be close to good bars and restaurants. Ok, the rooms are compact but they are clean and have everything you need. I would... More 

Was this review helpful? Yes 1
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel once before and had no problems! Wanted to try something new so had booked to stay at apartments in belfast and couldnt bring myself to set foot in the door (was disgusting) So first place i called was Etap hotel to see could we get a room! Man i spoke to was very polite and said... More 

Was this review helpful? Yes 1
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible customer service. I accidentally booked an extra night, but the hotel doesn't provide any way to contact them other than by phone. No email and their online form site doesn't work. Terribly disappointed and now not looking forward to my stay. Avoid!

Was this review helpful? Yes
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

I am sorry that on this occasion that you were disappointed. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on H7186-GM@accor.com to discuss this further. Kind regards, Patrice Renault, General Manager More 

Highlands
Top Contributor
160 reviews 160 reviews
56 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having enjoyed Belfast (and the Etap) last Autumn, I persuaded my wife to join me in a return visit. She was as impressed as I was with the hotel, bearing in mind the modest cost we paid, and there are only two points to add to my 7 Nov. review. 1. Not all rooms with odd numbers are on the... More 

Was this review helpful? Yes
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and warm, supplied with AC. .. room is decent if your by yourself or as a couple.. With shower cubicle inside the bedroom. The only downside is the toilet door.. it just swings shut and has gaps under the door.. so it leaves little to the imagination when others are "occupying" it. Well placed.. next to a brilliant pub... More 

Was this review helpful? Yes 1
Patrice R, General Manager at Etap Hotel Belfast, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Patrice Renault, General Manager More 

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