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All 44 Belfast hotels

Holiday Inn Belfast

3.0 of 5 Hotel   |   22 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland (Golden Mile)
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Ranked #26 of 44 Hotels in Belfast
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912 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Coventry
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is going to be short - its a really nice hotel in a good location at the southern end of the main Belfast attractions, but as the city is quite walkable, nothing was more than 25 minutes away on foot. The rooms are standard holiday inn type - comfortable and clean - but not overly large. They are quiet,... More

Was this review helpful? Yes
Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel met all our needs and expectations. Ideally located downtown with good restaurants and bars nearby. Great shopping about half a kilometer away. The hotel has friendly and helpful staff, and comfortable rooms. It was wonderful to sleep on good pillows after a week of B&Bs. We ordered food one night; the salad was fresh and the pizza as... More

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Perth, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

At the entrance of the hotel they advertise free wifi etc and it is anything but a good wifi service, I was made to speak with the IT person to fix the wifi in the room and his solution after half hour was to stand near the door for the wifi to work!!! The staff were fantastic in recommending that... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel for a family break. We used it as a base for going to the Titanic experience. We didn't opt for the family titanic package , we opted for the DBB option which came with a bottle of wine for only £142 which was better for us. Check in was great, staff very helpful and knowledgeable about ideas... More

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Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear ross14 Thanks for your feedback, it is greatly appreciated. The customer service you will receive from our Team Members from Check-in straight through to Check-out will be second to none and this is something we are very proud of. The choices available from both our Breakfast Buffet and our New Menu in the Junction Restaurant are fantastic and there... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Thank you Holiday Inn Belfast for a really special stay, from arriving at reception we were made feel welcome from the friendly staff. The room was very clean and faced into a courtyard, so it was very quiet. Breakfast was amazing on Saturday, lots of choice and fresh. Overall a fantastic stay will be back.

Was this review helpful? Yes 1
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear John E Thanks for providing us with your great feedback. I am really pleased that you received excellent service and had a fantastic stay. We look forward to welcoming you back. Kind Regards Mark More

Letterkenny, Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff in this hotel are just lovely, so friendly and welcoming, I would happily stay here again. The rooms were so nice, wifi was a bit weak but we were on the top floor. We ordered a bottle of wine to the room and the next morning found out that it was SUPER expensive but I didn't mind paying... More

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Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear karenmcdermott Many thanks for your comments. They were great to read. No matter what department you are dealing with, our Team Members will provide the highest level of customer service and friendliness to all of our guests and I am really pleased that you experienced this first hand. We look forward to welcoming you back to the Holiday Inn... More

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Been here many times and use it as a base to eat out in the city. The outside always looks unclean people smokin and a pavement area that belongs to the hotel never power washed grime and fag ends etc. Inside is fresher as are the bedrooms. Reception staff do dither and ponder. Their crisp edge has mellowed. The Leisure... More

Was this review helpful? Yes 2
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest Thank you for taking the time to provide us with your feedback. We are very sorry to read that you feel the Hotel is going downhill. We do our utmost to ensure all areas of the Hotel are kept clean and well maintained and that the highest level of customer service is delivered. Your comments have been taken... More

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked in to The Holiday Inn through Hotels.com and arrived at 12:30 for check in. I had booked a standard room for two for my wife and I. We went to our room 401 to discover it was in the tiled hall by the lifts. Not a big issue but as the hall by the lift is tilled you... More

Was this review helpful? Yes 2
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest Thank you for your feedback regarding your recent stay with us on 13th September. Regardless of how our guests make a reservation whether it be directly through the hotel, through central reservations or through a booking engine, all of our guests are treated fairly and our Team Members do not distinguish between them. You had reserved a 'Standard... More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed here saturday 13th sept with family. Our room was nice, comfortable and clean. Found it hard to get a drink in the resistants bar as you need a credit card to buy a drink? What is wrong with cash or a debit card? Found this odd a hotel not wanting to take my money. Your loss. Had food organised... More

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Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear William M Many thanks for your feedback. At approximately 1am the Junction Bar will close to all other customers apart from Guests that are staying with us and all drinks and Room Service from this time must be billed to the guest bedroom for payment on check-out. Unfortunately this is an IHG Brand Standard and not something we are... More

Elkridge, Maryland
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right in the heart of the city center right in the middle of landmarks, restaurants, and bars/pubs. The hotel has a good restaurant and a Starbucks in the lobby. Our room was clean, spacious, with a refrigerator and kettle. While the decor hasn't been updated recently, it was nice with large windows overlooking the interior courtyard. The staff... More

Was this review helpful? Yes 1
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear CB201401 Thank you for your providing us with your feedback. As you know, the Hotel is in a central position in Belfast City Centre and is within walking distance of the main shopping areas and attractions. The on-site Junction Restaurant launched a new menu only a few weeks ago and it has really taken off and Starbucks again opened... More

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Additional Information about Holiday Inn Belfast

Address: 22 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Belfast 3*
Number of rooms: 170
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Also Known As:
Holiday Inn Belfast Hotel Belfast
Belfast Holiday Inn

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