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Holiday Inn Belfast

3.0 of 5 22 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland
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Holiday Inn Belfast
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Holiday Inn Belfast
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943 reviews from our community

Traveler rating
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    189
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ireland
Contributor
17 reviews 17 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for one night in the Holiday Inn and were delighted with the gorgeous modern, spacious reception. The rooms were very clean and I loved the 'shutter' style windows instead of curtains! The kid's sofa beds weren't made up on arrival, but housekeeping had that fixed within 5mins. The staff were absolutely delightful and super-friendly, answering any queries with... More

Was this review helpful? Yes 1
UK
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Just stayed at Holiday Inn for the weekend and was very disappointed. My friend had booked us a room for three people which had a double bed and a sofa bed, we were given three door keys but when we got to the room it had only been made up for two people and there was no bedding for the... More

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omagh
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Having stayed at this hotel a few times over the years it was a natural choice for this weekends get together with my sisters. Unfortunately the hotel has lost its appeal. It's the little things that are easily fixed that add up to a disappointment, bedside lights that don't work, a bath that doesn't stay full and no full length... More

Was this review helpful? Yes
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest, thank you for your review. I was sorry to read that there had been some little issues during your stay. We have housekeeping working all day and they are able to look after requests such as changing a light bulb if one goes in a Guest room. The hotel does not have a car park and has organised... More

Glasgow, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have used the Holiday Inn Belfast many times before over the last 12 years and have always been very pleased with its service; however this last time I noticed a real slip in standards. The first sign was when I spotted a short black hair on top of the white bedspread before retiring for the evening , then I... More

Was this review helpful? Yes 3
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest, thank you for review. I was very sorry to read of your 6th stay and agree that did not meet our usual standard. You are right that contact should of been made and I will investigate why this was not passed on. I would like to apologise and will contact privately. It was great to read that as... More

Perth, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location,close to bus/train station,city centre,shopping centres,Room on top floor was good,busy place,friendly place/people all was great Contiential Christmas was on also 15nov-21dec worth going to see

Was this review helpful? Yes 2
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Thank you for choosing Holiday Inn Belfast for your weekend/birthday break. Great to read that you had a great break. The Christmas/Continental Market at Belfast City Hall is amazing and for anyone staying over the next few weeks, is a must. I look forward for your next stay with us in the future. Many thanks Mark More

Contributor
18 reviews 18 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed at Holiday Inn Belfast for 2 nights in November 2014, as part of a trip I booked for his birthday from a package website. The hotel was in easy walking distance from the Europa Bus Centre, where we alighted and caught our buses to and from the airport, and also from the city centre. We... More

Was this review helpful? Yes
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest, thank you for your honest review after staying at Holiday Inn Belfast. So pleased to read what a great experience you had whilst at the hotel. This hotel is perfect for getting around on foot as it is so central within the city. The hotel runs an on going maintenance schedule to ensure we keep on top of... More

Sligo, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Here for a conference. Nice enough place but noisy traffic outside. Dodgy guy asleep in the lounge area with a big woman with tattoo's guarding him. Will I be back? No. A bit surprised that no staff members addressed the issue. Non the less the breakfast and lunch were passable as were the bar.

Was this review helpful? Yes
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Thank you for your review from your recent stay in Belfast. I am sorry to read that you think we are an OK hotel, this is certainly something that we do not want to be called. As a city centre hotel we do out best to ensure the safety of all our Guests and Staff and if there had been... More

uk
Top Contributor
211 reviews 211 reviews
31 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a double room (£75 a night including a great breakfast) on level 3, the only thing that let this down was the cleanliness of the room. Free wi-fi, comfortable bed and great service from the reception and breakfast staff. One to recommend for a cheap over night stay in Belfast.

Was this review helpful? Yes
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Thank you for your comments after staying in Belfast. I have passed on the comment on your bedroom to the newly appointed Rooms Division Director. at Holiday Inn Belfast we pride ourselves on great friendly service and a very clean hotel, I am sorry that for some reason on your stay we have let you down, this is not our... More

Lot-et-Garonne, France
Top Contributor
331 reviews 331 reviews
195 hotel reviews
363 helpful votes 363 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights on business. My 7th floor exec room was fantastic: a generous size and with the best bed I have ever slept in in any Holiday Inn. It was amazing and I really wanted to stay longer! The Bluetooth enabled music system, snacks and White Company toiletries were great. I used the on-site gym and... More

Was this review helpful? Yes 1
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Dear Guest, thank you for your almost perfect review of Holiday Inn Belfast. This year we updated our Executive bedroom facilities, I am so glad that you enjoyed all the little extras that have been added such as the docking station, Goose Down bedding and 100% Egyptian Linen. I have recently recruited a new Restaurant and Bar Manager, Aaron and... More

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here over night. Staff were friendly and hotel was nice. Gym and pool area was good. The bar area is good, quite expensive though. The breakfast is also quite expensive, however there was a good selection. Central enough location, close to the shopping areas and restaurants. The parking is expensive (£7:50 for 24hrs) if you park even a short... More

Was this review helpful? Yes
Mark L, General Manager at Holiday Inn Belfast, responded to this review

Thank you for your recent review after staying with us at Belfast. It was great to read how much you enjoyed staying at the hotel. I was disappointed that you found some areas of the hotel not spotlessly clean, this is something we pride ourselves on so I have passed this onto the Rooms Division Director to address. Great tip... More

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Additional Information about Holiday Inn Belfast

Address: 22 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland
Phone Number:
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Belfast 3*
Number of rooms: 170
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Also Known As:
Holiday Inn Belfast Hotel Belfast
Belfast Holiday Inn

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