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BEST WESTERN Crescent Townhouse

#12 of 44 Hotels in Belfast
Certificate of Excellence
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13 Lower Crescent, Belfast BT7 1NR, Northern Ireland
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BEST WESTERN Crescent Townhouse
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BEST WESTERN Crescent Townhouse
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283 reviews from our community

Traveler rating
    145
    98
    27
    9
    4
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22
121
18
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Belfast, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

lovey place, with a balance of old and modern features in bedroom.This is our second stay. Close to local bars and resturants. We went to the Empire to see the Led Zeplin tribute band, which wer very good. The staff are very helpfull and friendily.

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Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A most fantastic weekend spent in Belfast with my partner and brother and sister-in-law. We arrived around 10am to be greeted by John on reception - a credit to the hotel! John not only suggested to us places to visit and eat but organised our transport, via a courtesy bus, to Stop 1 on the City Sightseeing Tour on a... More 

Review collected in partnership with this hotel

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Ithaca, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I was recently in Belfast on university business, and my hosts put me up in a new place. I was satisfied with the previous place I had stayed, but change is often good, and it was in this instance. The Crescent Town House is a boutique hotel, right on the main drag in the Queens University quarter -- right across... More 

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Dublin, Ireland
1 review
3 of 5 stars Reviewed 2 weeks ago

Other than the noise from the street outside and from the paper thin walls (well past 2AM), this hotel was perfectly adequate. And the staff was very accommodating. But it's hard to stay in this hotel if you are not a heavy sleeper.

Review collected in partnership with Best Western

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Stoke on Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife son and I stopped overnight, whilst my son attended an interview. We had never been to Belfast before, so it was a chance to explore. The hotel is in a nice area of town, convenient for Queens University. Everyone was very friendly and keen to look after you. For instance, whilst we were arranging to meet my son... More 

Review collected in partnership with Best Western

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Newcastle, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel in an excellent location for accessing any of the city sights. The staff were excellent at offering advice and making bookings for your - nothing was a hardship. Breakfast was a good range of hot and cold to set you up nicely for the day. The rooms were spacious, clean and very comfortable. Loved it!

Review collected in partnership with this hotel

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had the absolute pleasure of staying in this hotel! After traveling all around Europe Ireland and the UK we came to this little gem of a place the food was exceptional and the breakfast was top notch! Despite no elevator we had our bags taken to our rooms for us. We received and upgrade from a normal room to the... More 

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Lancashire
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over Easter weekend. Booked a suite room & was not disappointed. Warm welcome on arrival by John (who could not do enough for us during the stay). Massive spacious room, elegantly decorated & with everything we needed from hairdryers to trouser presses & Molton Brown toiletries in the bathroom. Powerful shower & a four footed bath as well as... More 

Review collected in partnership with this hotel

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Armagh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Can't fault the room/hotel facilities but the restaurant service left a lot to be desired. We substituted chips for mash on one of our evening meals and were then brought 3 portions - and I don't know if we were charged for that because we weren't given an itemised bill at check out. We had tickets to an event so... More 

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Crescent_Townhouse, Manager at BEST WESTERN Crescent Townhouse, responded to this review

Dear Katrina B, Thank you for taking the time to post a review of your recent stay. Your feedback is very important to us. I have contacted you directly via email and hoped that I have resolved the matters mentioned. We hope to see you back at Best Western Crescent Townhouse on your next trip to Belfast, as we really... More 

Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

fantastic location, great staff and a breakfast to set you up for the day. The bar served great food especially the platters to share and cocktails half price in the evening during our Thursday night stay. Worth using their taxi offer of seeing the sights door to door and just round the corner for the coach for tours such as... More 

Review collected in partnership with this hotel

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Crescent_Townhouse, Front of House at BEST WESTERN Crescent Townhouse, responded to this review

Dear Camilla F, Thank you for taking the time to post a review of your recent stay. Your feedback is very important to us, were I’m delighted to hear your enjoyed your recent stay with us. We thrive on continuously delivering a superior experience and quality of service for you and other guests in the future. It is a pleasure... More 

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