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Holiday Inn Express Belfast City Queens Quarter

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106 University Street, Belfast BT7 1HP, Northern Ireland
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Holiday Inn Express Belfast City Queens Quarter
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755 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Belfast City Queens Quarter
See the most recent reviews
Ullapool, United Kingdom
1 review
2 of 5 stars Reviewed September 23, 2011

Stayed for 1 night at Holiday Inn Express, found the reception staff very unfriendly. No greeting, and when I said good evening to them they just said hello with no facial expressions. Had food in restaurant waited for at least 15 mins but no one came to take my order. Later I realised I had to order at the bar... More 

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for taking the time to write your review. Firstly I would like to apolgise taht you felt the reception staff lacked any customer service. I am deeply concerned about this as we normally receive high praise for the high standard of customer service in the hotel. I have raised this with all front of house staff & I... More 

Edinburgh
Contributor
13 reviews 13 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 4, 2011

We stayed for two nights at the Holiday Inn Express and were impressed with the hotel. It is located in the University Quarter with some good restaurants nearby (can recommend Molly's Yard) and is only a short 20 min walk into the city centre. The hotel has recently been refurbished and our room was finished to a very high standard.... More 

Was this review helpful? Yes 1
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for your great review. I am so happy that you had a great stay with us & I will look forward to welcoming you back to the Holiday Inn Express Belfast Queens Quarter. Kind Regards Jackie Kelly More 

Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 3, 2011

We stayed here for 2 nights. It's everything you'd expect from Holiday Inn Express. Good overall facilities, clean and comfortable. There was an unexpected bonus of a complimentary breakfast. Limited buffet but it was free. The hotel is well located, close to a railway station which links with the City Airport and other parts of Ireland. There are a good... More 

Review collected in partnership with OctopusTravel

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for taking the time to write your review. I am delighted you enjoyed your stay even though you were disturbed by a hen party for which I apologise. We would have been more than happy to move you if we were informed at the time. For your next visit please dont hesitate to let us know you would... More 

Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2011

I have mixed feelings about this hotel. I'll start with the positive - the free hot breakfast was great and they have secure parking. The room had a double bed and pull out couch, neither were comfortable, no a/c so you have to have the window open. The hotel itself is nice enough but it is in a somewhat scarey... More 

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for writing your review. I am sorry to hear that you have mixed feelings on the Holiday Inn Express Belfast Queens Quarter. Our hotel beds & sofabeds are Holiday Inn brand standard and are only one year old but I apologise if you thought they were uncomfortable. I am delighted you enjoyed the free hot breakfast & that... More 

Dublin, Ireland
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 30, 2011

Nice Hotel in a reasonably good location. Very clean and and well maintained. Staff very helpful and would definitely stay there again the next time we visit Belfast. Great value for money.

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

I am delighted that you received great value for money & that the staff were helpful during your stay. We will look forward to seeing you again on your next visit. Thank you Jackie Kelly General Manager More 

Sheffield
Top Contributor
77 reviews 77 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 20, 2011

The hotel is basic but very clean but the beds are so uncomfortable - time they had new matresses as they sag and you roll into middle. My back suffered! Staff excellent, location good, price reasonable for inner city, food basic but OK.

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you taking the time to write your review. Firstly I would like to apologise for any inconveniance caused due to the mattress in your room, I am a bit surprised by this as the hotel was completley refurbished in May 2010 & the beds & mattress are all just over one year old. I would be grateful if you... More 

clare
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2011

We are just back from a 2 night stay at this hotel, was our first time in belfast and was brilliant. we got to hotel early, and the two girls behind the desk had no problem cheacking us in early which was great!! park the car in the very secure carpark and headed off to city which took us bout... More 

Was this review helpful? Yes 1
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for taking the time to write your brilliant review. Myself & the team are delighted you enjoyed your stay & that the cooked breakfast was plentiful for your day ahead. I hope to welcome you back again. Kind Regards Jackie Kelly General Manager More 

Tipperary, Ireland
Top Contributor
61 reviews 61 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 1, 2011

stayed here for 1 night on 27th july. was very reasonably priced especially with free breakfast and free parking. the walk to city centre took just over 10 mins. the staff in the hotel were very friendly and helpful. the city bus tour which we booked through the hotel collected us outside the hotel. the room was good size and... More 

Was this review helpful? Yes 1
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for your great review I am glad you enjoyed your time at the Holiday Inn Express Belfast Queens Quarter. I will pass your comments to the team who will be delighted. I hope to welcome you back in the future. Thanks again Jackie Kelly General Manager More 

Preston, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2011

We visited Belfast for a Lions Clubs International Convention at the Waterfront Convention Centre. The Holiday Inn Express Belfast was a great Hotel, with very efficient and friendly staff. The room was extremely comfortable and the Hotel even provided free car parking on site. I would definitely recommend this Hotel to everyone.

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

Thank you for writing your great review. We really appreciate the positive feedback. I hope to welcome you back if your travels ever take you to Belfast again. Kind Regards Jackie Kelly General Manager More 

Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2011

Stayed here over the Easter break with my husband and 2 boys. The Hotel has been re-vamped since our last visit - lovely open plan modern feel to the place. Location was great for us, just a short walk to Ulster Museum and Botanic Gardens, both of which the boys (age 4 and 6) loved and Botanic Gardens has a... More 

Was this review helpful? Yes
ExpressbyHolidayInn, General Manager at Holiday Inn Express Belfast City Queens Quarter, responded to this review

I am so glad you enjoyed your stay with us & that you are regular returning customers. The team work very hard to maintain our newly refurbished hotel & I am delighted you appreciate this. I will look forward to welcoming you back again in the future. Kind Regards Jackie Kelly General Manager More 

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