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Ibis Belfast City Centre

100 Castle Street, Belfast BT1 1HF, Northern Ireland
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1 room 1 guest
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Ibis Belfast City Centre
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Motherwell, Scotland, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Typical ibis hotel with comfortable rooms, decent breakfast and not too pricey.... The location is handy for city centre but it's not the most attractive part of town and our side of the hotel had no views. (Looks directly into the rear end of a block of flats) We stayed 3 nights including breakfast for £270 in August and enjoyed... More 

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Lancashire
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at 10.45am hoping to store our bags until check-in and were told we could have our room early - this got the hotel off to the right start! The room was clean, fairly modern, good size, the bathroom was snug but functional. The common areas (excluding reception / bar) are showing a bit of wear and tear of... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

so stayed here the nighg of tvital seeing calvin harris. we had asked for a double and single bed as it was a couple and myself staying in the room. we arrived to 2 singles and a camp bed as we were running late to the concert we just left our stuff in and went out to the concert so... More 

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IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, I am genuinely disappointed to read your review. I am afraid this review is not true reflection to your stay with us. I can confirm that you have booked a Twin room with camp bed and were indeed given twin room. I understand you wanted to change room however, we were unable to do so since we were... More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night when in Belfast for a music festival. Fantastic location - 2 minutes from city centre and very easy to get to when arriving from Dublin. Free parking in secure car park directly across the road which was an added bonus. Room basic but quiet and clean - don't expect a view. Good shower. Staff on... More 

Was this review helpful? Yes
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. Thank you for giving us four star ratings. I am glad to know that you were overall impressed by hotel particularly staff services. i have shared your review with our team and they are all delighted to know that their efforts are so well received. Once again, thank you for... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

You really couldn't get a more central location than this hotel. The Europa bus/train station is only a 5/10 minute walk away, as well as the main streets, shops, attractions being within walking distance. The hotel itself is very modern and clean. The staff were friendly and efficient. The rooms are set at a reasonable rate and looked exactly like... More 

Was this review helpful? Yes 1
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am glad to read about your experience with us. I would like to thank you for highlighting hotel location for other guests. Indeed we are located centrally for all major attraction of our beautiful city. Once again, thank you for your kind words. Kind regards, Syed Ejaz General Manager... More 

Falkirk, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had trouble booking this hotel through our mobile phone app, just pitched up at the hotel and expained the situation and they could not have been more helpful. We love this place, and would stay here any time we are in Belfast, the staff are always so helpful and kind.

Was this review helpful? Yes
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Thank you for giving us five star ratings on Tripadvisor. It is always a pleasure to greet returning guest and I am delighted to know that you will always choose our hotel for your visits to Belfast. Front desk team has been recognised for this outstanding job. Once again, thank you for your kind words. Kind regards, Syed... More 

Derby, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great central location in Belfast, handy for everything. Room clean and comfortable, fresh towels every day. Breakfast was excellent with plenty of choice. Staff pleasant and helpful. The only slight niggle was the noise from the city centre on the Friday night.

Was this review helpful? Yes
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am glad to know that you found our hotel clean and comfortable. Thank you for your compliment on our breakfast, our breakfast is cooked freshly every morning and topped up regularly throughout breakfast hours to keep this freshness. I am sorry to hear about slight noise issue Friday night.... More 

cork Ireland
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel in the heart of Belfast but I was not happy with the service . I was charged twice for a breakfast their account are not u p to date . How ever what amazed me was the restaurant was closed the reason given was the hotel was booked out . This amazed me as I thought they would... More 

Was this review helpful? Yes
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. I am sorry to read about your experience with our restaurant. Please note we have used your feedback to improve our service and have amended our operations since then. I hope you will allow us an opportunity to restore your confidence on our hospitality. Should you wish to discuss this... More 

King's Lynn, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

nice clean room, comfy beds, good shower room. Only problem we decided to keep curtains closed as the room looked out on to a high rise residential block of flats. This wouldn't be a problem if the window was frosted/opaque but as it was level with the balconies we could look into the residents front doors when opened and likewise... More 

Was this review helpful? Yes
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for posting review on Tripadvisor. Please note that your feedback is very important for us and we will utilise your response to improve our service. Your comment about food is noted and will be discussed with chef. I would like to thank you for highlighting great location and friendly team. Once again, thank you for... More 

Hotel Review Summarization

What travelers say

  • Very clean(12)
  • Good location(6)
  • Car park(5)
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