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Ibis Belfast City Centre

100 Castle Street, Belfast BT1 1HF, Northern Ireland
Hotel amenities
1 room 1 adult
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Ibis Belfast City Centre
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1,172 Reviews from our TripAdvisor Community

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Dublin
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 441 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked two rooms for two nights last weekend. The rooms are normal and the heating is pretty great for the cold few nights we had in Belfast! I've since discovered this is the only hotel I've stayed in with all television channels working perfectly with crystal clear reception. The staff were great and very friendly. Free wifi. PARKING: The prices... More 

Helpful?
2 Thank -P3T3R0
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Even though it was only a one night stay in the hotel the staff were amazing and more than helpful. Konrad and Conor on night shift are a credit to the hotel and dealt with situations in a great way, making sure their guests were first priority. Would definatley stay again because of this! Good guys😆

Helpful?
1 Thank Aislinn D
Leeds
1 review
4 of 5 stars Reviewed 5 days ago NEW

One of the most comfy bed I've stayed on for a long time, everything clean (although when tidying up to leave discovered there was no bin, which could have done with if had stayed for more than one night). Staff were friendly and helpful. Location nice and close to the bus station (~10minutes), so really good for travelling from/to George... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank AshleyRBullard
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor and giving us 4 * ratings. We are glad to know that you were impressed by hotel cleanliness and friendly staff. Your feedback about guest room bin is noted and I will escalate this further to senior management team. With reference to breakfast, We do offer... More 

Norwich, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a last minute booking for a couple of nights to attend a relatives funeral. I have stayed at this hotel before so knew it was perfectly adequate. Advised other relatives who were also attending to stay at the same place and all were satisfied. Hotel is clean and comfortable with lovely, helpful staff and is perfectly placed in city... More 

Helpful?
Thank Lynn U
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor and giving us 4 * ratings. We are delighted to read about your positive experience with us and we are all sorry to hear about the death of your relative. I am glad that our staff was able to assist with everything during your stay with.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Essential & comfortable as required when you are making a business trip. Having to be back in Belfast on monthly frequency for my job, I'm quite sure I will be back in Ibis Castle Street. Good service, good breakfast, good position & very close to a cheap taxi service depot.

Helpful?
1 Thank Alberto B
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor and giving us 4 * ratings. We are delighted to read about your positive experience with us and thank you for sharing our breakfast buffet image. Your effort for writing review and uploading image is highly appreciated. Once again, thank you for your kind words and... More 

Limavady, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wih and i stay here with a last minute booking due to a family member entering Hospital. Having never stayed in the Ibis Hotels before we did not know what to expect. We were very impressed with the spotless entrance as it is so close to a busy road and lots of foot traffic too. The front staff were... More 

Helpful?
Thank Michael S
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor and giving us 5 * ratings. It really matters to us that our guests enjoy all aspect of their stay and we are delighted to note that we have achieved this on this occasion. I have passed your feedback to our hotel staff and they are... More 

Wexford, Ireland
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean, functional. Good location, friendly staff. In my case car parking was included in price. Bar pries high. convenient to main shopping areas and Castlecourt Shopping Centre. Water in taps slow to heat up. Heating system was noisy with very loud fans.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jimmymeyler
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor following to your recent stay with us. I would like to thank you for highlighting our friendly team and convenient location of our hotel. I would have been a pleasure to address highlighted heating and fan noise during your stay as we have a maintenance manager... More 

Coatbridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was decent enough as would be expected from a big chain but the immediate area isn't all that great - a wee bit rough. Not too far a walk to nicer surroundings though. Only one small complaint was a couple of hairs stuck to one of my towels, a bit off putting given that one was a "curly wurly"!

Helpful?
1 Thank Chris R
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor following to your recent stay with us. I am sorry to read about a small complaint you highlighted above. I can assure you these are not our usual standards and our housekeeping manager has taken a note from your review. We would be grateful if you... More 

Newcastle Co. Down Ireland
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a cheap and cheerful hotel - nothing fancy - very basic. Handy location for city center and cheap in price. Would suit business trip or short stay. Bar on site and walking distance to main attractions and shopping in city center.

Helpful?
Thank emma_mc91
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor following to your recent stay with us. I am glad that you found our hotel a good value for your money and indeed we are located conveniently to everything our beautiful city Belfast has to offer. Once again, thank you for writing this review. Kind regards,... More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very friendly staff. I like the Ibis because you know what you get, what you can expect. Simple rooms, but complete. A shower instead of a bath (I prefer a shower), tea and coffee, watercooker. Basic but enough. Free WiFi with a good quality made my experience complete.

Helpful?
Thank Jan G
IBIS Belfast C, General Manager at Ibis Belfast City Centre, responded to this review

Dear guest, Firstly, thank you for taking your time to write review on Tripadvisor and giving us 4 * ratings. We are glad to read about your positive experience with Ibis Belfast city centre. I would like to thank you for highlighting hotel amenities as well as friendly staff. Once again, thank you for your kind words. Kind regards, Syed... More 

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