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All 25 Swansea hotels

Village Urban Resort Swansea

3.5 of 5 Hotel   |   Langdon Road (Off Fabian Way) | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
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Village Urban Resort Swansea
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Ranked #18 of 25 Hotels in Swansea
A recent review
4 of 5 stars reviewed 6 days ago
Jonathan M Swadlincote, United Kingdom
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415 reviews from our community

Traveler rating
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    121
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Swadlincote, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We chose this hotel for the location as we wanted to explore the gower peninsula and the use of the swimming pool and steam room. We were not disappointed. Lovely swimming pool and a cracking little steam room. The staff are fantastic! The best asset about the hotel. Every member of staff we encountered was friendly and nice. All of... More

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Jonathan M Thank you for staying at Village Swansea, I am very pleased that you managed to experience most of our fantastic facilities at the hotel. And may I add, well done for beating the burger challenge! Your comments about my team are very nice, I will ensure to pass them on, as they love to hear when they... More

Aveley, United Kingdom
Top Contributor
51 reviews 51 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at an Urban Village Resort before in Cheadle, so I half knew what to expect. I was working away but my wife came along too, so it was important for me that she had somewhere to swim or a gym etc while I was at work. The pool is a great size for a hotel and was my... More

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear OscarShakes Thank you for your review, I am pleased that your wife was able to make time of our leisure facilities while you were working. It is great to read that Stevens service really stood out for you and I will be sure to thank him for this. I hope we may welcome you back soon Kind Regards More

Cardross, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying every week in the hotel for a number of weeks. When I 1st started to stay the restaurant food didn't entice me to try, however since they have changed their menu, I have been in a couple of times and each time it has been very nice. The bar menu is more appealing now too, with... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Jeannie C Thank you for your review, it is lovely to read that the team always make the visit worth while. I will ensure that I specifically thank Samantha for her ongoing customer service. Kind Regards More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed over a weekend. The room (upper deck) was dirty (white marks on cushion on the bed...). Shower gels empty. Settee material disrupted and filling apparent (fire risk hasard). But the absolutely worst was the room where the breakfast was served. The apron worn by the staff saying "very happy" was obviously a joke. Staff was unmotivated and left... More

Was this review helpful? Yes 2
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear John F Thank you for your review, I am very sorry that you did not expeirence the usually great service at the hotel. I will certainly investigate with the team around your points and would like to assure you that this was a seldom occurance. If you would like to discuss this any further please do not hesitate to... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice and clean hotel, good gym, food ok in the restaurant but had to wait quite a while. Bar food quick and will try accommodate if they. Don't have what you want. Can get very noisy in the bar area if there is a football match on although this didn't bother me it may if someone has gone for... More

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Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Gill B Thank you for your comments, it is great to hear that you enjoyed your stay with us, and the team made sure you were looked after. When the sporting events are on, our Victory Pub does have a very lively atmosphere. I hope we may welcome you back soon Kind Regards More

Merthyr, Wales
Contributor
17 reviews 17 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just returned form a weekend break at this hotel. The staff are so friendly and the facilities great. I do feel that the there should be more staff in both the Victory bar and in the restaurant during breakfast. This is a busy hotel and sometimes staff struggled to clear tables in both areas. Would we stay again -most definately!... More

Was this review helpful? Yes 1
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear TeuluEvans Thank you for your kind comments about our team, they strive every day to make sure each of our guests are greeted with fantastic servce, it is very pleasing to read that you received such service. I hope we may welcome you back to Swansea very soon Kind Regards More

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on business every fortnight for the past two and a half years. The reception team are always very professional, accommodating as well as friendly, as are the bar, restaurant and leisure teams. The gym is well equipped and the pool, jacuzzi steam room and sauna are fabulous. The room is always clean and i... More

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Jonathan P Thank you for your review following your recent stay with us at Village Swansea. It is great to hear that you are such a long standing guest of ours. I will make sure the team receive the thanks they deserve for regularly ensuring your stay is enjoyable. Kind Regards More

Swansea, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

this was a last minute business need stay over and whilst you read some 'problem stories' , I'm glad to say this wasn't. A smiling check in, great night sleep, as much as you could eat breakfast... I've asked for it a little hotter next time....and as smooth and quick as you like 'check out'. I'll be spreading the word.

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Chris H Thank you for your review, I am very pleased to hear that you enjoyed your stay with us at Village Swansea. I hope we may welcome you back soon Kind Regards More

Senior Contributor
25 reviews 25 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Efficient check in, I had the upper class room for two nights. Spacious and airy, it's just what I needed. Didn't really use the facilities in there but the sky tv had a mind of it's own. The channels were limited for some reason, perhaps I had a dodgy box? Room service is only available between 6pm - 11pm which... More

Was this review helpful? Yes
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Charlierbrown Thank you for your comments, I am pleased that you enjoyed your overall stay with us and will be returning in the future. I am sorry that housekeeping didnt leave fresh towels outside your room, I will discuss this with our head housekeeper. With regards to the room service, we are looking at options of extending our room... More

Rhondda, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Was hoping to be writing on here after an enjoyable family weekend in Swansea, unfortunately this is not the case. I booked this hotel for a night away with my partner and young children, hoping to explore swansea, however due to a death in the family I was not able to make the night we had booked for so I... More

Was this review helpful? Yes 1
Emily H, General Manager at Village Urban Resort Swansea, responded to this review

Dear Farl1007 I am terribly sorry to hear about your loss. I would like to apologise for the service you received, despite the terms and conditions it seems that you may not have received our expected service level. If you would like to discuss this further, please do not hesitate to contact me on simon.barratt@village-hotels.com Kind Regards More

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Additional Information about Village Urban Resort Swansea

Address: Langdon Road (Off Fabian Way) | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
Location: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Village Urban Resort Swansea 3.5*
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Also Known As:
Village Swansea Hotel Swansea
Swansea Village Hotel
Village Urban Resort Swansea Wales

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