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Village Urban Resort Swansea

3.5 of 5 Langdon Road (Off Fabian Way) | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
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Village Urban Resort Swansea
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Village Urban Resort Swansea
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469 reviews from our community

Traveler rating
    88
    175
    134
    46
    26
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85
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119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Yorkshire, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very happy with the room, comfortable sleep, clean, the hotel staff were very friendly amd helpful, the only negative was the service at the restaurant. The staff were polite however they left us alone for too long, they didn`t check on us, I ordered an additional side as I was still hungry but I never received it as the waitress... More 

Was this review helpful? Yes 1
South Wales
Contributor
12 reviews 12 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed here a few times over the years - generally when we get a good rate/deal. As time has gone by we notice it's not what it was. Rooms need 'sprucing up' a bit - as I believe they are exactly the same as when the hotel first opened. Bar area is 'unusual' - as there are a... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for your review. Your comments regarding the rooms is noted and will definately be considered when next we look at a bedroom refurbishment. The bar area is a little unusual for a hotel as it is designed to be a pub. The pub attracts guests from the hotel, members from the leisure club and local residents and is... More 

Carmarthen, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

I arrived at the hotel had a long wait to check in when I finally got checked in I went upstairs to my grubby room sofa bed made up when I didn't request one and it was all bent and broken then looked at my double bed and noticed a big red stain on the bed but it wasn't on... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for posting your comments on Trip Advisor. Firstly, please accept my apologies for the issues you faced with the rooms you were allocated. Please be assured that your comments will be addressed with the relevant managers with in the hotel to prevent any reoccurance. With regards to your other feedback I can assure you that comments like drug... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in the hotel after the Swansea vs Chelsea game for 1 night. Very friendly throughout the hotel, What I found outstanding was the pub inside the hotel. As a Chelsea fan coming from London and beating the local team 5-0 I didn't expect such a warm welcome. However I have a long footballing chat with 'Dave' who had... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thanks for posting your great review on Trip Advisor. It was so nice to hear that Dave and the pub team made you feel welcome...even when the Swans lost 5-0! I look forward to welcoming you back to the hotel next year when hopefully the result will be a bit closer. More 

Wrexham
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel on the 14th January while in Swansea for business. The room was fairly standard (but very clean), but looked out over the main road and so was a little noisy. I had my ear plugs, so this wasn't a problem. However, both I and my friend from work felt moved to comment regarding the staff... More 

Was this review helpful? Yes 1
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for your feedback. It was a pleasure to read how my team really looked after you and your colleague and that they were always on hand to meet your needs at all times. I look forward to welcoming you back very soon. More 

Cambridge UK
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a short period on business and found the hotel comfortable and has lots of facilities within the building which would be good if there for a longer period. When turning up the hotel car park was pretty full, but worked out this was probably due to the gym and swimming pool rather than the hotel. Check in was... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Many thanks for posting your review on Trip Advisor. It was great to read your positive comments about the hotel. Your feedback about our televisions is duely noted and we are currently in the process of reviewing whether to change them. I will also consider your point about additional plug sockets and ensure they are are discussed when next we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Village hotel at Swansea is just an average hotel. Most of the remarkable issues is the noise at the corridor you hear at your room. You just don't expect this at such an hotel. There are enough facilities at the hotel, with the swimming pool as one of the most appreciated one. The service at the bar and at the... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for posting your review. I was sorry to hear that you found the hotel to be average. With our fantastic leisure facilities, Verve restaurant, Victory pub and Starbucks we aim to have everything under one roof. I do hope that you will stay with us again and give us the opportunity to deliver to you an improved level... More 

Sandbach, United Kingdom
Top Contributor
114 reviews 114 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel falls into the category of good, but nothing special, but to be fair, its doesn't try to be pretentious. A good welcome from the front desk, quick check-in, was a good start. The room itself was light and airy (although with a rather dreary view overlooking the main road into Swansea - which also made it a bit... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Many thanks for your review on Trip Advisor. It was great to read that my team provided you with a warm, positive welcome, you found the beds to big and comfortable and that overall you found the hotel ideal for business travellers. With these comments in mind I look forward to welcoming you back in the near future. More 

Lichfield
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight while attending the Ospreys v Saints rugby match. Location is good for visiting town centre and not far from motorway. It has excellent facilities including leisure centre ( free to guests ), bar, restaurant and Starbucks. It also has free wi-fi. We stayed in a upperdeck room - very good and well appointed. Hannah on reception... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for posting your lovely feedback on Tripadvisor. Your positive comments about the room and the hotel facilties will be shared with the hotel team. I will also personally thank Hannah for the warm service she provided to you. I look forward to welcoming you back very soon. More 

Abbots Bromley, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here whilst on a business trip to Swansea in January 2015. Have to be honest and say that facilities here are excellent with free wifi, use of the gym and pool available, a restaurant and a bar with bar meals as well as a Starbucks concession at reception. Staff were polite, friendly and helpful. Now here's the bad bit... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thanks for posting your comments on Trip Advisor. I was delighted to hear how well my team looked after you and that you found the hotel facilities to be of a high standard. I will certainly review the room you stayed in and ensure that your feedback is addressed immediately. More 

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Additional Information about Village Urban Resort Swansea

Address: Langdon Road (Off Fabian Way) | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
Location: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Swansea 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Village Swansea Hotel Swansea
Swansea Village Hotel
Village Urban Resort Swansea Wales

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