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Village Urban Resort Swansea

Langdon Road (Off Fabian Way) | SA1 Waterfront, Swansea SA1 8QY, Wales (Formerly De Vere Village Swansea)
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Village Urban Resort Swansea
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Village Urban Resort Swansea
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (546)
  • Mar-May only
    (138)
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    (171)
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    (128)
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    (109)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Hi I stayed at the village hotel Saturday night upper deck to be very disappointed, first with no sound from TV and we wasn't given the password for sky movies, and me and my partner had a terrible night sleep, the pillows were hard and we both woke up with bad backs, were regular customers at your village hotel but... More 

Was this review helpful? Yes 2
Taunton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It's our third time staying here as a family and it is still as good as ever. We, 2 adults and 2 children, stayed for 2 nights Sat to Mon. Great staff and a warm welcome, easy parking,great location. Leisure facilities free although pool was cold for kids. Good room, clean and spacious. A great price too. We will come... More 

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Pencoed, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The whole of the hotel staff were fantastic and really helpful. The Hotel is a stones throw away from the town so it's a short walk or the lovely reception staff will call a taxi for you. The bedrooms are gorgeous and comfortable and the facilities including breakfast, bar and pool/gym were amazing. All round fantastic hotel.

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Southampton UK
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you've read any of my other reviews you'll know if a place is good, I'll say it, and if it's bad, I'll say that too. This place is DREADFUL. Where do I start? Satnav takes you into a dead end in an industrial site quarter of a mile from the hotel. Reception can't find your booking. Single lift out... More 

Was this review helpful? Yes 1

Travelers are raving about these Swansea hotels

bournemouth
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel room was clean and tidy and the bar staff were very friendly, the restaurant the staff tried their best but the tables were worn out and the floor was sticky and some chairs were threadbear,noise from the gym at 6.30 am was not pleasant but was reduced after call to reception but are the trainers not kept in check... More 

Was this review helpful? Yes 1
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Many thanks for your review of the hotel. I was really happy to read that you received friendly service and that your room was clean and tidy. I am sorry that you felt the tables and chairs were worn. Over the coming weeks we will be refurbishing the tables and chairs in the restaurant. The gym does indeed have classes... More 

Blackpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

On arrival, first impressions were really good. We had been allocated a sea view room on the 4th floor as, according to the pleasant young man on the reception, there were a couple of Prom nights and by being situated there, we were less likely to be disturbed. However, I felt the room, although very, very spacious was a bit... More 

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Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for your review of the hotel. Please accept my apologies for the condition of your bedroom and it not meeting your expectations. Your feedback is noted and we will certainly address the window ledge, bathroom floor tiles and grouting around the bath. On a positive note I was delighted that you enjoyed your meal in the pub, our... More 

Swansea, Wales, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We held our daughter and son in laws evening wedding party here,they got married in greece in May. The event organizer,Zoe was excellent and the evening went well with a very good buffet. My husband and I stayed the night as did some of the other guests.We found the rooms comfortable and spacious. The breakfast was very good and vegetarian... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for your five star review. I was really happy to hear that your daughter and son in laws evening wedding party went so well. I will certainly pass on your lovely comments to Zoe. I look forward to welcoming you back to the hotel in the near future. More 

Perth, Australia
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What an awful place. Rooms vey basic did not even provide flannels for washing. When we asked for them we were told use the hand towels. One lift which broke down and we had to walk to the 5 th floor. Both of us are quite elderly butwere told hard luck sleep here or walk ! Music blaring all night... More 

Was this review helpful? Yes 1
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Thank you for posting you review on Trip Advisor. I was sorry to hear that you did not enjoy your stay at the hotel. The lift unfortuantely did stop operating for a couple of hours during your stay. I can assure you that this does not happen very often and on the particular night of your stay it was back... More 

Cardiff, United Kingdom
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A lovely hotel which is situated near the city centre, this hotel offers different packages for their guests. This hotel has a Starbucks coffee built and two,places to dine. Swimming pool, steam room and a hi tech gym are some of things the village has to offer. Upper deck room includes sky in your room which includes sky movies and... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Many thanks for your lovely review of the hotel. I was delighted that you enjoyed your stay at the hotel and was able to make use of the many facilities the hotel offers. I look forward to welcoming you back very soon. More 

Gloucester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a 'Upper Deck' room on Saturday afternoon turning up Saturday evening. There was a wedding reception taking place, which did not effect us at all, the staff were friendly & welcoming, the room was clean and comfortable, we enjoyed our Starbucks drinks and chilling out in the hotel and watching movies in the evening. We stayed for 3... More 

Was this review helpful? Yes
Adam_M_Smith, General Manager at Village Urban Resort Swansea, responded to this review

Many thanks for your 5 star review. I was delighted to hear that you enjoyed your Upper Deck room and the service from the team was friendly and welcoming. The Gower is a great place to visit and I am glad you had an opportunity to go and see this beautiful part of Wales. I look forward to welcoming you... More 

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