Stayed here for 5 nights during Aug and had a relaxing time. The staff were really helpful and friendly and the room was cleaned to a very high standard. There were a few points that I could have picked at but nothing excessive. There were dirty glasses left on the landing when we arrived at noon on Sun and still... more

This hotel is outstanding in every way. All staff are very helpful, Restaurant excellent and leisure facilities outstanding, could not fault anything will be back more

We booked a 1 night break and it has it all - spa, steam, swim & food :) It has a private Starbuck's onside, pub & restaurant and is walking distance from the town centre. We went for a bit of a sightseeing but it was not a lot to do & see in Swansea. I would recommend a walk... more

Stayed here in a standard room for three nights in September 2009 to attend an event held in the hotel. Very impressed -- much nicer on all counts than the brand-new Radisson Blu in Cardiff. Room: Extremely spacious and comfortable, with modern decor. Spotlessly clean. Room even had a small couch and coffee table. Interesting view over the port of... more

Being a 'Village Hotel' regular I booked a night here without reading the reviews. Having read the reviews before I checked in, however, I was rather concerned to say the least. "Unfriendly staff, poor food, noisy rooms" - or so I read. But having stayed there I can dispel all these myths. I found the staff to be friendly and... more

Stayed at The Village on a two night break B&B plus dinner on first evening. Wonderful hotel very clean and tidy. Pool was great. Staff friendly and helpful. Resturant very good and nice bar aera. Room was very clean and well equiped even and ipod docking station! would highly recommend this hotel. more

Good location, easy walking distance to Euston. Good sized room, spotlessly clean. Will definitely stay again but would avoid the breakfast tray service as I was asked for £1.50 upon delivery of the tray rather than at checkout - despite my being wrapped in only a towel having just got out of the shower! The two follow up 'phone calls... more

I have to say I was rather dissapointed with this hotel. It really did not match up to the standards of a four star hotel and I doubt it would match many three star hotels out there either. The staff weren't the most enthusiastic people (except one receptionist who was lovely, bubbly and very helful with her knowledge of the... more

I have stayed at this hotel several times, always on business. It is convenient for the nightlife (10 minutes walk or a few quid in a cab) but in a quiet location with nice views if you get a room facing the docks. The gym and pool are superb but they do close early (around 2130, I think). Parking is... more