I have been coming to Swansea for a number of years now bu this was the first time I had been booked into the Grand. 1. Staff - could not be more helpful and friendly which makes all the difference to a stay. A small example. I had ordered a morning paper but there was no sign of it when... More

I spent 4 nights at this hotel in November 2011 and found the staff friendly and informative, the rooms were very comfortable and clean and modern. I had a room at the back of the hotel which looked over the city. I chose it because it was across the road from the train station. The central shopping area was only... More

Had the opportunity to recently stay in this hotel for 2 nights. Arriving at 3a.m in the morning (after a delayed flight) we were greeted by the most helpful of reception staff. Our room was spotless with modern decor and even had a outdoor jacuzzi -- though it was a bit too cold to check this out. We could not... More

I had stayed at this hotel several years ago and then was totally wowwed by many of it's elements. Now a few years down the line, the hotel industry is changing and economy different, new management and hence the hotel is not quite what it was then - however it remains a good choice and I would recomend. Position is... More

Stayed at this hotel Saturday March 24th. Very pleasant and helpful staff on reception. The hotel itself is modern inside, the rooms are small but adequate as are the bathrooms. The reception area near the lift was a bit smelly from the toilet, and the bar is fairly basic. The breakfast was generous in size and very good. Overall, it... More

We stayed in the hotel for the grand slam weekend we booked in early this was great so we decided to watch the game in the hotel bar.We spent about 3 hours in the bar watching the match whilst watching the game a group of young people came in and sat in the corner these we obviously the bar girls... More

I've stayed in many places in Swansea, and this is arguably the nicest. The hotel is clean, modern, smart, and the staff were exceedingly friendly. The location is also good directly opposite the station; however, that part of Swansea is not the most lovely, so, if you are going to Swansea for the scenery, don't stay here, but if you... More

No complaints whatsoever. Late arrival in Swansea by train - hotel is 75 yards from station exit, so no taxi costs. Not situated in most interesting/desirable area of Swansea (ie. some distance from docklands developments) - but restaurants, etc within walking distance. Ticks all the boxes so long as you're not expecting The Ritz...

Although being in a poor part of town my stay at the Grand Hotel was very good. The staff were very welcoming and friendly. Breakfast menu was varied. Good value for money.