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Ibis Swansea

2.0 of 5
Fabian Way / A483, Swansea SA1 8LD, Wales (Formerly Ramada Encore Swansea Bay)
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Ibis Swansea
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Ibis Swansea
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464 reviews from our community

Traveler rating
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    127
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    40
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bogor, Jawa Barat, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My 9-y-o and I stayed here the first week of April for the Swansea/Hull match. The staff was great and the hotel was as good as expected based on the reviews I read here. The McDonald's next door proved to be our main eating spot and that was fine with us. There is also a convenience store at a very... More 

Review collected in partnership with Accorhotels.com

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IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Joe G, We very much appreciate your comments regarding your stay at ibis Swansea. It is always a pleasure to receive such positive feedback not only about our hotel but also our City. I am so glad that you both enjoyed your time with us and the experience of the football in the Liberty Stadium. I will share your... More 

Melbourne
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is new. It is marketed as a budget hotel, and it is cheap, but I've stayed in far worse for a lot more. The bed was comfy and the room was quite "roomy" for a couple with suitcases. It was clean. Bathroom was a touch small, but functional all the same. Room had coffee & tea facilities. TV... More 

Was this review helpful? Yes 1
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Bignbeefy, Thank you so much for your positive feedback it is very much appreciated. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Yours sincerely, More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed here for 3 nights at the end of March and we found all the staff to be kind, polite and helpful. Especially when I lost my phone. Sam and Danny along with the member of staff that took over from them were absolutely amazing. They went above and beyond they're duties to help me get... More 

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IbisSwansea, General Manager at Ibis Swansea, responded to this review

The woocrew, We very much appreciate your comments regarding your stay at ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Sam and Danny. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Wells-next-the-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A perfectly clean and very functional hotel which does what it says on the tin. Will attract party goers at a weekend and groups, so if you are looking for a good nights sleep and a cosy romantic weekend away in South Wales this is not the venue to chose! Staff were very friendly and understanding..

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IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Stampy15, We very much appreciate your comments regarding your stay at ibis Swansea. I am glad that you were satisfied with the hotel in general and can only apologise for the behaviour of other guests. Whilst we endevour to contain noise levels to a minimum this can not always guarnateed. I will share your comments with our team. I... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel bedroom was more than adequate for my needs. A few biscuits with the coffee and tea facilities would be a nice touch. Remote on TV was painfully slow at times. Staff were pleasant and helpful. It is only a 25 minutes stroll to the city centre along the waterside walk. The bus museum is only about 7 minutes... More 

Was this review helpful? Yes 1
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear saladboy, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Kate Davies More 

Ashbourne
Top Contributor
56 reviews 56 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a most enjoyable couple of days. Not a pleasure visit (I had family affairs to deal with). The hotel was cosy and the staff most accommodating. I had breakfast at the hotel and it was typical of chain hotels (yes it was good and plenty of coffee was on tap) The room was comfortable and I had enough... More 

Was this review helpful? Yes 1
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear RobertWT It is always a pleasure to receive feedback from out valued guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your... More 

Greater London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

You get what you pay for. It's budget accomodations, yet clean. The TV remote was soooo slow, it was unbearable. Also, the bed was the most squeekiest bed I've ever had slept in. Another shame, is that they're kitchen isn't open throughout the entire day, only for breakfast and then later for dinner, we ended up going accross the road... More 

Was this review helpful? Yes 1
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Unicorn738, Thank you for taking the time to tell us about your stay at the ibis Swansea, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is very important... More 

Barnstaple, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Booked ibis as it is one of the few hotels that excepts dogs. I was plesantly surprised to find a clean but basic accomodation. It is easily accessible for the city centre which is a short drive away. The staff were all excellent and friendly. The Bed was very comfy and I would stay here again. Not bad value

Was this review helpful? Yes
IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Louisa s, It is always a pleasure to receive positive feedback regarding your stay at ibis Swansea.. I will share your comments with our team,as always it is an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit... More 

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