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All 35 Swansea hotels »

Norton House Hotel & Restaurant

Norton Road | Mumbles, Swansea SA3 5TQ, Wales
Hotel amenities
Norton House Hotel & Restaurant
Ranked #18 of 35 hotels in Swansea
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveler rating
    22
    10
    1
    11
    7
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I visited the norton house hotel, swansea over the weekend due to a friend's wedding. My wife and I stayed in room 5, which was a beautifuly decorated room, with a comfortable bed. The service for the wedding was fantastic, the food was beautiful, and the staff couldn't do enough for us. Definately staying there again. More

Was this review helpful? Yes
Paul Thomas, Owner at Norton House Hotel & Restaurant, responded to this review
May 15, 2012

Dear Guest, I am so pleased that we were able to make your stay with us at Norton House a very enjoyable experience. We sincerely hope you will choose to visit us again soon. More

Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

I attended a friends wedding at the Norton House Hotel this weekend. The service was second to none, the staff were very polite and proffessional, the food was superb. Our accomodation was lovely, overall we had a fantastic time and already planning a return visit. I would highly recommend a visit ! More

Was this review helpful? Yes
Paul Thomas, Owner at Norton House Hotel & Restaurant, responded to this review
May 14, 2012

Dear Guest, thank you for taking the time to feedback your stay with us at Norton House. I am extremely pleased you enjoyed your time with us and I sincerely hope to see you again soon. More

Builth Wells, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

Do not presume that you are staying in a room that looks anything like what's on the Norton House Hotel website, because you won't be. The room we had was extremley dated, the bathroom was more like a cupboard that you couldn't turn around in, the welcome folder was old and really needed an update. It didn't even say what... More

Was this review helpful? Yes
Paul Thomas, Owner at Norton House Hotel & Restaurant, responded to this review
May 14, 2012

Dear guest, thank you for taking the time to feedback your stay with us. I read your review and thought I must clarify some points for you. Your review states that someone else was booked into your room. Please understand that three rooms were booked out under your name for three different couples. The room that you state was booked... More

North Wales
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 27, 2012

Perfectly located, this hotel is only 5 mins from the Swansea aquatics centre, and perfect for a short walk to the buzzing Mumbles area. No-one on reception on arrival, but ringing the desk top bell resulted in the arrival of a happy smiling helpful lady. Not a huge room but perfectly adequate if you spend most of your leisure time... More

Was this review helpful? Yes
Paul Thomas, Owner at Norton House Hotel & Restaurant, responded to this review
March 29, 2012

Dear Guest, Thank you for taking the time to write your review. I am very pleased you enjoyed your time with us. I very much hope to see you again soon. More

Swansea, Wales, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 26, 2012
2
people found this review helpful

This restaurant was recommended to us as we had friends visiting Swansea who wanted to see the Mumbles area so this seemed an ideal option. The hotel is well furnished and has a nice setting. The lady who took our order was pleasant and seemed well organised. After placing our food order it went downhill. When we tried to order... More

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Paul Thomas, Owner at Norton House Hotel & Restaurant, responded to this review
March 6, 2012

Dear Guest, I am so dissapointed your experience with us was a negative one. My staff are trained to deliver excellent, prompt service. Please accept my apologies for this. I will look into this as a matter of urgency. More

Ammanford
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2012
2
people found this review helpful

Ate at Norton House on 3/1/2012. Wonderful attentive service by a friendly but very efficient waitress. Most of our party of 10 chose the shoulder of lamb and all agreed that it was the best ever. Plenty of it and it just fell off the bone. Fresh vegetables and lovely roast potatoes complimented it. With whitebaut to start and chocolate... More

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 28, 2011
2
people found this review helpful

We stayed at Norton House late last year after a terrible day getting lost in the beautiful Wye Valley. This was one of those places that will always be dear to our hearts because of the warm welcome from everyone concerned. The rooms were so comfortable and each night we ate in the restuarant - a step back into another... More

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Swansea, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 26, 2011

Was persuaded to give this a second try after deciding some years ago that the food was poor. A friend told me that there were new managers so I went along to a Christmas meal. Starter was OK but the main course of goose was so tough that it loosened a large filling which dropped out on the way home!... More

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See 10 more reviews by steffiejen for Swansea
Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 8, 2011

I will point out first of all that this review is based solely on the Restaurant, and the the lady who was in charge of it apologised because they were under-staffed. I will start off with the positives. The place is very pleasant with lovely architecture and views. However, on our arrival, there was nobody on the reception to show... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 8, 2011
1
person found this review helpful

I stayed at the Norton for 2 nights for my friends wedding in July 2011 and was really impressed with the service and thought the staff were good and rooms were lovely. From Jason Kevan - From Bromley Kent England More

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Additional Information about Norton House Hotel & Restaurant

  • Norton Hotel Swansea
Address: Norton Road | Mumbles, Swansea SA3 5TQ, Wales
Price Range: $

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