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Swansea Marriott Hotel

#10 of 25 Hotels in Swansea
Certificate of Excellence
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Maritime Quarter, Swansea SA1 3SS, Wales
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Best prices for: 1 room 1 guest
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Swansea Marriott Hotel
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Swansea Marriott Hotel
Swansea Marriott Hotel
Swansea Marriott Hotel
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539 reviews from our community

Traveler rating
    171
    240
    89
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wales
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Spent two nights at this hotel and found all the staff very friendly and helpful. The room was very spacious with two double beds with a magnificent view of the marina. Breakfast was an absolute delight and even included waffles and pancakes with maple syrup and fruit, what more could you ask. Ideally situated for shops and Gower and Mumbles.... More 

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Cardiff
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Greeted by a concierge who was so friendly towards my children, asked if they could have some sweets and a fruitshot. Also while my husband was checking in he provided my children with crayons and a colouring book, just lovely. Our room was lovely, spacious and great for a family of four. Dinner- we had again a lovely experience. Food... More 

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Michael D, General Manager at Swansea Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the hotel after your recent visit. We appreciate your comments and glad you enjoyed your stay. We do hope to welcome you and your family back to the hotel on your next visit to Swansea. Best wishes, Michael Downie General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

We have stayed at the Swansea Marriott many times over the last 20 years and have always been very satisfied with our stay. However on this occasion we were less than impressed. The lack of control over a private party both downstairs and on the landings upstairs was to say the least disturbing. It appeared that the police were called... More 

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Ellesmere Port, Cheshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Greeted by friendly, courteous receptionist. Stayed in a double room with 2 double beds !!!! The room was spacious and clean with plenty of tea and coffee and the added bonus of a fridge. The hotel seems well organised with both the bat and restaurant area being spotless. We stayed a few nights though our visit was to see a... More 

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Cirencester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been visiting this hotel for more than 20 years and until now, our experiences have always been faultless. We stayed for a long weekend on a Friday and Saturday night in a family room. The main reason for our disappointment was the fact that a wedding was being held on the Saturday night and many of the guests... More 

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Michael D, Manager at Swansea Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the hotel, following your recent visit. I was concerned to read about some of the aspects of your stay and would welcome the opportunity to discuss them further. Please do feel free to contact me at the hotel on 01792 642020 at your convenience. Best wishes, Michael Downie General Manager More 

Amsterdam, The Netherlands
Top Contributor
53 reviews 53 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here after arriving with my family in a family room. The staff were vey nice on arrival and the room had twin double beds. The room was quite large. The bathroom was spotless had free Wi-fi the staff were very friendly. A great place for a family with kids. Some of the decor was a bit tired. We... More 

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Scarborough, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed on Swansea for a night prior to a wedding. Wanted a four star and the Marriot came up. It was perfect. Friendly staff, clean bedding and room. Good facilities in the room. Fantastic breakfast,lots of choice and all tasty. Nice bar, good atmosphere, just a bit too pricey. My only real negative was that the bathroom could have done... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good Staff were all very friendly Very clean Great location on the front Excellent breakfast Not so good Hotel is tired and dated and needs modernising Pool area although clean, the hot tub wasn't working and we were told hasn't been working for ages Marriott group needs to bring the hotel upto 4 star standard

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Michael D, General Manager at Swansea Marriott Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, your positive feedback regarding our friendly associates, cleanliness and location are most appreciated. We have shared your feedback with the appropriate hotel team to ensure that your opinion on the hotel appearance is looked at and taken into account in future discussions regarding refurbishment and... More 

Derby, United Kingdom
Top Contributor
174 reviews 174 reviews
26 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to Swansea on a business trip and booked this particular hotel as we are Marriott Reward members. Whilst the room was ok, we weren't blown away buy it and the Premier In. Up the road feels much better equipped. The hotel could do with a bit of a spruce up, however the deal we got with breakfast and... More 

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Michael D, Manager at Swansea Marriott Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to the hotel. We have shared your valuable feedback with the appropriate hotel team to ensure that your opinion on the appearance is looked at and taken into account in future discussions regarding refurbishment. I sincerely hope to welcome you back to the hotel if your travel... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Yet another over priced disappointing UK hotel. Why are hotels in the UK so expensive and so poor. Tired rooms, boring menu especially if your Coeliac and if you want a glass of wine this place is a joke , I can buy bottle at Waitrose fore less than a glass here . Why oh why do we put up... More 

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mgwynne, Director of Sales at Swansea Marriott Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Please accept our sincere apology that you were disappointed with the prices and felt the hotel was tired. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay and on this occasion... More 

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