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All 20 Newport hotels

Gateway Hotel

42 Chepstow Rd, Newport NP19 8WS, Wales
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Gateway Hotel
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Ranked #15 of 20 Hotels in Newport
A recent review
3 of 5 stars Reviewed August 30, 2014
Cordelia M London, United Kingdom
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29 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ely, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 12, 2014

DIRTY-RUN DOWN-NEVER AGAIN! This looked great in the adverts, on arrival things unfolded in a negative way! The reception was manned by a miserable man. The room we stayed in (No 20) was at the front of the property on the main road. We had to guess where it was as there are no directional signs or indication as to... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 30, 2014

Everyone should know that the Gateway Hotel is the same as the Gateway Express Hotel. I didn't know so when I arrived at the (closed) Gateway Hotel, I phoned the Gateway Express with whom I had a booking. I was told that the Gateway Express was 10 minutes walk further up Chepstow Road. Several phone calls and 1 ½ hours... More

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Chesterfield, United Kingdom
Top Contributor
101 reviews 101 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 18, 2014

On arriving at the hotel ( really a large guest house ) I wondered where I had booked myself into from the outside. Seems to be made up of a group of houses. However inside looks like it has been revamped very recently, reception, stairways, landings, and my room were all to a high standard. The room and bathroom were... More

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Senior Contributor
38 reviews 38 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 24, 2014

Not sure if all the previous reviews are for the Gateway Hotel or Express. Flew into Bristol and then drove directly to Newport. Stayed for 1 night in Newport purely in order to renew my passport whilst visiting the UK. Booked a single room through booking.com. Paid €45. Some limited parking at rear of building. As mentioned before this is... More

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Oxford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 26, 2014

The walls were dirty, there were holes in the wall, light fixtures hanging out....and the heating wasn't great. I asked for a refund as I wanted to get out of there and was told there would be no refunds for any reason. No one was to be found in reception for ages. The whole place is a bit run down.... More

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 27, 2013 via mobile

Tiny rooms, broken shower, mini towels but room clean. Breakfast was very slow in the making, with a queue forming outside, food was not the best I've tasted. Young girl on reception was very good and seemed to be the only organised one there. Luckily went with a group of friends ather than family.

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UK and Worldwide
Top Contributor
146 reviews 146 reviews
140 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed September 18, 2013

My first impressions of Newport weren't great, and I walked past a couple of pretty run-down B&Bs before reaching the Gateway. The man who opened the door seemed a bit sullen, but the woman handling check-in was most pleasant. The place had clearly been completely modernised and re-decorated, and I couldn't fault the room or facilities. The price I paid... More

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Walton-On-Thames, United Kingdom
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013

I needed to book somewhere for three adults to get their heads down for one night on Saturday 24th August 2013,the bank holiday weekend. Most places were booked up, but managed to find a family room at the Gateway for £69.99. Reception were helpful enough. Room was pleasant enough but a couple of bulbs did not work. The plain walls... More

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Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 28, 2013

Just stayed here for one night. Booked it through Booking.com, and felt the pics and descriptions were misleading. It is more like a large B&B , on a noisy main road. We were on the second floor room 10... Quite a trek if you had large bags, as no lift. Room was large and bedding clean. Bed comfort ok, but... More

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1 review
2 of 5 stars Reviewed June 4, 2013

had a so called family room, with a double and a single, very small room with plaster falling off the walls, non working lights, a shower that had very poor pressure and the showertray did not drain properly, the breakfast was largely inedible, a real ripoff at £130, avoid at all costs

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Additional Information about Gateway Hotel

Address: 42 Chepstow Rd, Newport NP19 8WS, Wales
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Number of rooms: 21
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Also Known As:
Gateway Hotel Newport, Wales

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