Myself and some friends stayed here for one night on 8th September. Our room was basic but clean; exactly what you'd expect from a Premier Travel inn. The only bad point was the temperature of the rooms. There is no air conditioning and the windows do not open more than a few cm. There is a fan in the room... more

We stayed for 4 nights over the May bank holiday. We arrived late on Thursday night, check in was quick and easy and the staff very friendly and helpful. (note:- if you take a Sat Nav and come in from Monmouth way - take the first exit, not the second which is onto the M4 !! You can't get to... more

We stayed at the Premier Travel Inn on July 28. We arrived about 10pm and had a bit of a wait to check in. When we finally did I was served by the most miserable person in the whole of South Wales. She was grumpy to the point of rudeness. A lovely welcome! The room itself was fine. It was... more

Room was hot, with no air con and windows that didnt open. No phones in the room, and very high charges to use their wi-fi service. Travel Inn apparently offer a 100% money back customer satisfaction guarantee. However when i spoke with the lady on reception and told her that i was less than 100% happy, all that happened was... more