recently stayed there with the wedding package, paid £50 for double room with breakfast. To be honest quite suprise, room good size and breakfast decent too. I heard the drinks quite expensive but one pub just next door so not a problem if you need drinks. We arrived early and the hotel quite busy, the manager do her best find... More

The Hi Express Newport is a quite place to stay near Cardiff and Newport. In the morning you can choose either sausage/eggs or cereal/milk (or both). There is a free wifi hotspot in the common area with possibility to have seat on comfortable sofa. Good placement in the city, south-west, with shopping center and very good restaurant you can go... More

This is an well run hotel with clean rooms, close to the motorway and with a good pub next door. The breakfast is a little basic but adequate given the fact it is included in the competative room rate. However, if you don't have a car this place is a little remote and about 3 miles outside Newport More

I've spent two nights in this hotel. First of all, I didn't appreciate to pay upfront, before getting any services The room was very noisy (proximity to high traffic road) Room was very cold with noisy air conditioning system. The staff not very helpful, I've asked to meet the manager which was not possible.... To sum up far below the... More

An excellent place to stay for the Easter break. Very friendly greeting in reception and helpful information displayed. The room was well appointed and very clean. Breakfast was busy with plenty of food being brought out as and when required. Bus stop close to the Hotel very convenient for both Newport and Cardiff. More

I stayed at the HI Express in Newport in April 2012. The Hotel is on the outskirts of the town but close to a couple of Restaurants. A Toby Grill type place and an Italian Restaurant so you don't have to travel for a meal. The hotel is like most other HI Express except in this hotel I found the... More

We cannot fault the customer service we received at this hotel following a car breakdown on route. A member of staff manually lifted the barrier to enable us to push our car into the carpark, we were given public transport information to enable us to carry on into Cardiff and on the following day received complimentary drinks while we waited... More

We stayed here for one night the room was lovely the bed comfy and the bathroom very well designed. But this stay was memorable purely on the antics of the night. We were just going off to sleep whenI thought I heard the door latch go. Then suddenly two members of staff came storming through the door. I shot up... More

I have tried other hotels in the area, and found this one to be the best for, service, comfort, location, breakfast and facilities. The staff are pleasant and helpful. At breakfast 01/04/2012 a group of guests were being very difficult, the staff dealt with the situation in a calm, dignified way,and made sure the rest of us had everything we... More