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All 20 Newport hotels

Holiday Inn Express Newport

3.0 of 5 Hotel   |   Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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Holiday Inn Express Newport
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92%
Ranked #1 of 20 hotels in Newport
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Stephanie O Canberra, Australia
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269 people have reviewed this hotel

Traveler rating
    138
    106
    16
    5
    4
See reviews for
62
58
20
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
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English first
Canberra, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 2 nights, I liked it apart from a few things. The things I did like was the customer service- I was warmly greeted at my arrival and given all information about the hotel. The room was very comfortable and had all the things you need, especially air conditioning! There's a big TV in the room and you... More

Was this review helpful? Yes
PEbdon86, Manager at Holiday Inn Express Newport, responded to this review

Dear Stephanie, Thank you for taking the time to review your stay at our hotel. I am please to see that you experienced a warm, friendly greeting and that you found your room comfortable. We appreciate all feedback given to us, positive or negative and I have taken on board all of your comments to relay to my team members... More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel last weekend and I was surprised at how perfect my stay was. From the moment in which we arrived, we were assisted by the receptionist and we were given a room minutes after. The room was perfectly designed, immaculately clean and super comfortable. Every little detail was thought of and their bed was amazingly comfortable.... More

Was this review helpful? Yes
Michael O, Manager at Holiday Inn Express Newport, responded to this review

Dear Sergio I would like to thank you for choosing to stay at the Holiday Inn Express Newport, and for your review which was so encouraging for all our staff, housekeeping, breakfast staff, reception and the rest of the team who deliver customer service to the best of their ability. We hope to see you again in the future and... More

pontypridd
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice, quiet hotel. Good breakfast selection. Air con in room. Staff were excellent. Someone spilled appletize over my shirt & trousers, the night staff washed them for me no charge. The staff were friendly helpful and knew the area very well.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your kind review on the Holiday Inn Express Newport. It is with great satisfaction to read that our Nights Team went the extra mile to assure you clothes were laundered due to the accident you had. We strive to continuously provide first class service to all of our guests each and every time. i... More

Wisbech, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

1st stay in a holiday inn always gone premier inn but will now change . arrived very late on a friday evening but checked in quickly by friendly helpful staff, room booked was a family and we had loads of room very clean and comfortable, all slept well, great to be able to lie in at weekend before breakfast finishing... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your recent review. It is a pleasure to read that you and your family enjoyed your stay with us during the Speedway event in Cardiff. I would also like to thank you for the kind comments regarding our team members, it is always nice to hear positive feedback regarding the... More

1 review
3 of 5 stars Reviewed 2 weeks ago

walked in as a first time stayer and the front desk was polite and helpful. there was an issue with the booking but they allowed me to go my room and get settled and then send them my booking confirmation so they could get it sorted. the room was a nice and clean. good size tv, bed and shower. seen... More

Was this review helpful? Yes
Michael O, Manager at Holiday Inn Express Newport, responded to this review

I would like to thank you for taking the time to write this review on your recent stay with us at the Holiday Inn Express Newport. It is unfortunate that our breakfast was not to your satisfaction, but we do offer both a continental range along with three additional hot items for the traveller who would prefer that option. I... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here and were very happy with our stay. The hotel is clean and comfortable, the food is good, especially dinner which was excellent. The staff are friendly and helpful -- we needed to change our booking on two occasions, this was done quickly and efficiently. We stayed at the same time as the australian cycling team, this... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I am extremely pleased to read that you enjoyed your recent stay with us at the Holiday Inn Express Newport and with the knowledge that you have enjoyed your stay. We are proud supports in hosting many cycling groups that use the excellent sporting facilities in Newport and i am pleased that this long staying group have... More

Swanley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's the first time I have stayed in a Holiday Inn as we usually choose Premier Inn and it was lovely. Will definitely be staying again next year when we go to Speedway at Cardiff. Rooms very clean, bed extremely comfortable with choice of soft or firm pillows and bathroom clean also. Breakfast was one of the nicest we have... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I am extremely pleased to read that you have thoroughly enjoyed your first stay at the Holiday Inn Express Newport. It is always pleasure to gain another valued & loyal guest. To know that you have always used our competitors and are now considering changing your loyalty to our brand is excellent! We continually strive to improve... More

Market Drayton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a business booking and I arrived at 9.30 pm. The welcome and introduction by night manager David was one of the best I have received in thousands of business hotel stays. My room was of good quality and very clean, with 2 larger than single beds, lounge chairs and everything that was needed for a comfortable night. It... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Steve, I would like to thank you for taking the time to complete your recent review on the Holiday Inn Express Newport. Our team members continually attempt to provide 5* service each and every day and I am pleased to read that you were extremely pleased with your welcome from our night manager David. The IHG Welcome standard is... More

wales
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect ! Well done Holiday Inn ! My first stay in a Holiday Inn Express.... First class room which gleamed and twinkled it was so clean and fresh ! A really comfortable nights sleep in air conditioned comfort. Everywhere looked and felt clean. Check-in was fast and simple, wifi signal brilliant. Breakfast selection was surprisingly limited but nevertheless enjoyable though... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your extremely positive review concerning your stay at the Holiday Inn Express Newport. We take extreme pride in our cleanliness standards and I am thankful that you have commented on the high levels that our housekeeping department continually provide. This is testament to the award of Housekeeping Team of the... More

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great welcome and very helpful receptionist, requested mattress topper, spare duvet just dumped in room, we had to unmake bed add duvet and remake, didn't understand why Housekeeping didn't do this! Room clean and basic, good shower and towels soft but not enough tissues and no body lotion. Breakfast excellent, plenty available constant topping up and staff cleaning, very friendly... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your review, all reviews are important to us as it allows us to continually monitor and develop our business to the needs of our guests. I am pleased that my team were able to assist in adding better comfort to the bedding for you, however may I apologise that they... More

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Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under 18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. ... more   less 
Number of rooms
125

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