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Holiday Inn Express Newport

3.0 of 5 Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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Certificate of Excellence 2014
Holiday Inn Express Newport
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Holiday Inn Express Newport
Holiday Inn Express Newport
Holiday Inn Express Newport
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299 reviews from our community

Traveler rating
    150
    119
    21
    5
    4
See reviews for
72
69
21
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (66)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (51)
All months
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

On arrival great car park. Reception very loud music so I couldn't hear what the Receptionist was saying. Requested ground floor facing car park and accessibility room when booking didn't get passed on from Central booking. Given an accessibility room but on side nearest A48 on first floor. So not what requested. Room freezing as no card in electric slot.... More 

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Weston super Mare, United Kingdom
Top Contributor
96 reviews 96 reviews
96 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

Allocated room 28, a ground floor room overlooking the car park. It had a double bed and sofa bed with a 32" Freeview TV. The bathroom contained a large shower. As with many modern hotels, the lighting in the room is poor with no central ceiling light, why do they scrimp on this? The room was very quiet both inside... More 

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Augusta, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The staff were friendly and booking in was done with ease. The room was large but there was only a double bed in it when there was certainly room for a queen sized bed at least. Only two sachets of milk, coffee, sugar and tea were provided. Though more could be obtained from the front desk it was a bit... More 

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Firstly, I would like to thank you for your feedback. We appreciate you taking the time to share your thoughts and comments regarding your stay with us. Without honest feedback such as yours we would not be able to continually improve the services we offer our guests. I will be sure to pass on your feedback to... More 

Burntwood, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel as part of an organised cheap weekend package to visit the Christmas Markets in Cardiff. As this was a particularly cheap trip we were not expecting to get very much for our money, but we were really surprised by the quality of the hotel, the staff and the food. This hotel appear to be quite... More 

Was this review helpful? Yes
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your wonderful comments and taking the time to review your stay at our hotel. We pride ourselves on our customer service here at Newport, we like to ensure all of our guests leave feeling satisfied. We are extremely passionate about providing our guests' a hotel that is simple, smart and spot on every time.... More 

Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is exactly what you would expect from a hotel on the edge of a business park. Clean, comfortable and designed for the business traveller. The rooms are a reasonable size, kept clean and the fittings are well maintained at a reasonable price. The menu is not inspiring but standard and the bar is an extension of reception. Having stayed... More 

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philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. We strive to be the best in class and I am happy that you found your stay enjoyable and comfortable. I am delighted to read that you are a returning guest once again. It is a pleasure to know that our guests return to... More 

Lewes, England.
Top Contributor
68 reviews 68 reviews
28 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well tripadvisor didn't let me down! A great basic hotel that gets nearly everything spot-on. Friendly yet professional staff, super clean room, fantastic bed and linen. I have paid a lot more for a lot less... It is great to come to a hotel where everything is included, too..... Wifi, parking (controlled barrier) modest buffet breakfast.... Many thanks! There is... More 

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is our pleasure to accommodate our guest’s needs the best way we can and we are so pleased you were satisfied with our services. We hope to see you in the near future. Kind Regards Kate Fletcher... More 

Top Contributor
61 reviews 61 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Back at the Inn again today with four other colleges for an important business meeting. We had a busy agenda to complete and did do with eases. The service was superb no interruptions no hassle. As a business person this is what you want. We will certainly be back in the New Year.

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Firstly I would like to thank you for your positive feedback regarding your experience at our Hotel. We always strive to ensure we suit our guests needs and provide a good service to every guest. I'm happy to see this was the case in your situation. We look forward to seeing you in the New Year. Kind... More 

Manchester, United Kingdom
Top Contributor
196 reviews 196 reviews
43 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had a one night stay here last week whilst on business in Newport and it was really good. Friendly staff, free wifi, good breakfast, free car parking, nice enough room and bathroom and a nice pub/restaurant next door. When I'm next down I'll stay here for sure.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I thank you for your review. It is a pleasure to read that as a first time visitor you experienced the friendly service and good value we offer at the hotel. I am pleased to also note that you will return when you return to Newport on your next visit. I look forward to welcoming you again... More 

Nottingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This was our second visit and yet again we weren't disappointed. The staff were helpful and courteous in ever way and couldn't do enough for us. The room was clean, well laid out and with all the facilities of a hotel that would have cost significantly more. A great base if you are looking to spend time in Cardiff without... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am extremely happy to read that you are a returning guest once again. It is a pleasure to know that our guests return to us time and time again. I thank you for your kind words concerning the team members, I will ensure that the team... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed two nights for a weekend break, very friendly staff in reception, new hotel one of the best Holiday Inn Express we have stayed, had a disabled room which was very spacious, big screen tv, second floor was very quite, had WiFi free throughout including in rooms, plenty of parking and quite very close to M4 and Newport and Cardiff.... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Reviewer, Thank you for your review concerning your stay with us. We strive to be the best in class and I am happy that you found your stay enjoyable and comfortable. I thank you for your kind comments regarding the hotel being one of the best Holiday Inn Express's, it truly is a compliment! Breakfast is one of... More 

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Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

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