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All 20 Newport hotels

Holiday Inn Express Newport

3.0 of 5 Hotel   |   Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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92%
Ranked #1 of 20 hotels in Newport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Tom811 Southend-on-Sea, United Kingdom
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  • Room tips (49)
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276 people have reviewed this hotel

Traveler rating
    142
    108
    17
    5
    4
See reviews for
65
61
20
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and myself recently went to Newport to spend some time with a friend. The hotel is quite easy to get to,and offers very good value. Rooms are very clean spacious and comfortable .The hotel staff are all very friendly and helpful, we have stayed at this chain before and will do so again in near future

Was this review helpful? Yes
Rochester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights while exploring surrounding Cardiff and Brecon Beacons. Nice and easy to find, just off the M4. All very clean and smart. Room had a double and a sofa bed for our son, the sofa bed was quite hard and not very comfy. The ensuite was clean and modern with a fab shower. Breakfast (included in price)... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your recent review regarding your stay with us. It is disappointing to read that you did not completely enjoy all aspects of your stay. Our free breakfast is continually reviewed as to ensure that we offer the best quality products to all of our guests each and every time. I... More

London
Top Contributor
217 reviews 217 reviews
58 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

Was over to Wales and had to stop overnight, and it did exactly what we wanted from a stopover hotel - Quick check in, clean rooms, comfortable bed, Welcome drink on arrival (Gold Members), good nights sleep. There is a pub just outside the hotel premises, but the noise insulation in the rooms is fantastic. The hotel looked new and... More

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. It is always nice to hear how a guest has found their stay with us. We take pride in our cleanliness and customer service stadndards at the Hotel and we are always pleased when guests have a positive stay with us. We hope to... More

Senior Contributor
43 reviews 43 reviews
7 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Team Assess met up with a business professional today in Newport. Great venue for a business meeting today. The staff were discreet the service was excellent. The meeting area was clean an inviting all in all a pleasant experience. We will certainly return in the future.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Nicholas, Thank you for reviewing our conference facilities. We do not often gain feedback regarding this area and I am pleased to readt that you found the facilities clean and the staff members providing good customer service. I hope to welcome you back to our conference facilities and show just how excellent our hotel can be. Kind Regards, Michael... More

london, ilford
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean and crisp from the car park to the reception to the bedrooms and the breakfast. The rooms are comfortable and a decent size i used the family room. The breakfast was also nicely prepared and presentable. Friendly staff who like to keep the customers happy. Conveniently located next to the M4 with most facilities within a short driving distance... More

Was this review helpful? Yes
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. It is always a pleasure to read such lovely feedback about our guests stay and I am delighted to see that you had a great stay with us! We appreciate all types of feedback which we use to help improve our guest's stay. I can see from... More

newport, south wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff we're very welcoming and helpful. The hotel had a nice atmosphere with a pool table and a bar. The room was lovely air con nice hot shower And a comfortable bed. Ideal for an over night stay or a weekend. Close to the m4. Breakfast in the morning is very nice and like I said the price you pay... More

Was this review helpful? Yes 2
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am delighted to read that you had an enjoyable stay with us and found our facilities to suit your needs. We take pride in our customer service and I am delighted to see that my colleagues carried this out exceptionally well during your stay. I look... More

Perth, Australia
Top Contributor
142 reviews 142 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well positioned for Tredegar House and M4. Some restaurants within walking distance including one which is family friendly (Dragonfly). Good hotel with inclusive breakfast and you know you get a good standard for what you pay. Friendly reception who changed our room willingly at check in as one guest had incurred an injury and needed a walk in shower.

Was this review helpful? Yes 1
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your recent feedback regarding your stay. I am pleased to read that you were satisfied with your stay and that our reception team members were able to meet your request quickly. I look forward to you hopefully returning to stay with us again in the near future. More

Canberra, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 27, 2014 via mobile

Stayed here for 2 nights, I liked it apart from a few things. The things I did like was the customer service- I was warmly greeted at my arrival and given all information about the hotel. The room was very comfortable and had all the things you need, especially air conditioning! There's a big TV in the room and you... More

Was this review helpful? Yes
PEbdon86, Manager at Holiday Inn Express Newport, responded to this review

Dear Stephanie, Thank you for taking the time to review your stay at our hotel. I am please to see that you experienced a warm, friendly greeting and that you found your room comfortable. We appreciate all feedback given to us, positive or negative and I have taken on board all of your comments to relay to my team members... More

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 22, 2014

I stayed in this hotel last weekend and I was surprised at how perfect my stay was. From the moment in which we arrived, we were assisted by the receptionist and we were given a room minutes after. The room was perfectly designed, immaculately clean and super comfortable. Every little detail was thought of and their bed was amazingly comfortable.... More

Was this review helpful? Yes
Michael O, Manager at Holiday Inn Express Newport, responded to this review

Dear Sergio I would like to thank you for choosing to stay at the Holiday Inn Express Newport, and for your review which was so encouraging for all our staff, housekeeping, breakfast staff, reception and the rest of the team who deliver customer service to the best of their ability. We hope to see you again in the future and... More

pontypridd
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

Very nice, quiet hotel. Good breakfast selection. Air con in room. Staff were excellent. Someone spilled appletize over my shirt & trousers, the night staff washed them for me no charge. The staff were friendly helpful and knew the area very well.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your kind review on the Holiday Inn Express Newport. It is with great satisfaction to read that our Nights Team went the extra mile to assure you clothes were laundered due to the accident you had. We strive to continuously provide first class service to all of our guests each and every time. i... More

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Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

48 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under 18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. ... more   less 
Number of rooms
125

Questions & Answers

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2 questions
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Shildon, United Kingdom
22 days ago
Shildon, United Kingdom
22 days ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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