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All 20 Newport hotels

Holiday Inn Express Newport

3.0 of 5 Hotel   |   Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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Holiday Inn Express Newport
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92%
Ranked #1 of 20 hotels in Newport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
lavabread wales
  • Reviews (262)
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262 people have reviewed this hotel

Traveler rating
    133
    106
    14
    5
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
wales
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Perfect ! Well done Holiday Inn ! My first stay in a Holiday Inn Express.... First class room which gleamed and twinkled it was so clean and fresh ! A really comfortable nights sleep in air conditioned comfort. Everywhere looked and felt clean. Check-in was fast and simple, wifi signal brilliant. Breakfast selection was surprisingly limited but nevertheless enjoyable though... More

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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great welcome and very helpful receptionist, requested mattress topper, spare duvet just dumped in room, we had to unmake bed add duvet and remake, didn't understand why Housekeeping didn't do this! Room clean and basic, good shower and towels soft but not enough tissues and no body lotion. Breakfast excellent, plenty available constant topping up and staff cleaning, very friendly... More

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Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your review, all reviews are important to us as it allows us to continually monitor and develop our business to the needs of our guests. I am pleased that my team were able to assist in adding better comfort to the bedding for you, however may I apologise that they... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Although close to motorway and main route to Cardiff rooms were quiet. Hotel was very modern, clean and although we had dodgy tv the staff moved us immediately to another room with no issues. A bit out of the way for any night life, there is an excellent pub the Dragonfly, right next door. For those not wanting to drive... More

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Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Chris, Many thanks fpr your review regarding your stay at the Holiday Inn Express Newport. I am pleased to read that you have enjoyed your stay with us. I am also pleased to read that my team reacted immediately when you came across a problem with the television. With regards to our free breakfast we are continuously looking for... More

Wakefield, United Kingdom
Top Contributor
53 reviews 53 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express does what it says on the tin, but it is the staff that make the difference they are great, friendly and helpful. Only complaint was that they had run out of bananas at breakfast, but it was very busy.

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Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your feedback concerning your stay with us. It is always pleasurable to read another guest has enjoyed their stay so much. I continually impressed and overwhelmed by the positive feedback I receive regarding my team members. Once again thank you for your review, I look forward to hopefully greeting you as a guest in... More

Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a stop over on are way to deeper wales, it was a great place to stop. Clean, tidy, very friendly staff, good room everything you needed and a good bed for a great night sleep. I would recommend this place for a stop over. We had a ground floor room which was great. There was... More

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Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Mike, Thank you for your kind words relating to the Holiday Inn Express Newport. I am thrilled to read that our hotel continually meets the high expectations of our guests, which is testament to the recent annual awards we received for Housekeeping Team of the Year and Guest Experience Hotel of the Year. I will pass on your kind... More

Swansea, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed with family and had an excellent time. Rooms were clean and comfortable, ideal for a base. Breakfast was good and replenished regularly. Will definitely stay again. The staff were helpful and friendly.

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Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Joanne, Many thanks for your review on the Holiday Inn Express Newport. We try our very best to ensure each and every guest enjoys their stay each and every time and it is a pleasure to read that we have another satisfied guest. I look forward to hopefully greeting you as our guest in the near future. , More

Tadworth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nicely located hotel with a small dining area. Had a room facing the main road so could hear traffic all night. TV reception was bad particularly during the evening. Nice pub just next to the hotel with good food and a good selection of beers.

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Michael O, Deputy General Manager at Holiday Inn Express Newport, responded to this review

Dear Gary M, May I thank you for your review on the Holiday Inn Express Newport. We value your feedback, good or bad, as it allows us to continuously monitor our performance levels. Please also accept my apologies regarding the noise levels during your stay. I look forward to welcoming you back to our hotel again in the near future.... More

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2014

We stayed at this hotel on the outskirts of Newport in advance of a family event the next day. Very accessible (just off the M4), very reasonable (rates included a simple breakfast) and very comfortable. I simply cannot fault the quality for the value and when you consider it was a £8 taxi ride from Newport station, it makes it... More

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LeePrice01, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your feedback in regards to your recent stay with us. I am delighted to see you had a very comfortable stay with us and I look forward to seeing welcoming you back to our hotel in the future. Many thanks Philippa Ebdon Guest Service Manager More

Helston, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

My wife and I are regular visitors to this hotel for my work. It is conveniently located near the M4 yet is quiet. The staff are friendly and efficient and the service is to a high standard. We use HI Express hotels a lot and this is our favourite.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for your kind comments regarding the Holiday Inn Express Newport. It is always a delight to read that we have such loyal guests who experience our high levels of service consistently. Also knowing that you prefer our hotel than the rest of out brand is such an achievement in itself. I... More

Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014 via mobile

I stayed at this hotel whilst travelling to Newport on business. The rooms were clean and comfortable. The staff were friendly, helpful and efficient. I will definitely stay here again the next time I visit Newport.

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under 18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. ... more   less 
Number of rooms
125

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