We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Newport

3.0 of 5 Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Holiday Inn Express Newport
Professional photos View all
Browse nearby
Holiday Inn Express Newport
Holiday Inn Express Newport
Holiday Inn Express Newport
Write a Review

319 reviews from our community

Traveler rating
    158
    128
    24
    5
    4
See reviews for
75
78
21
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (66)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (71)
All months
UK
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for one night and welcomed by a very pleasant gentleman on reception at about 11pm. Our room was very clean and exactly what we expected. The buffet breakfast was more than adequate and we had no problem getting a table. We will certainly consider the hotel first if we are in the area again.

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest , It pleases me to see that guests have enjoyed their stay with us so much so that they would return to the Hotel should they be in the area. I'm happy to see that the hotel suited your needs and I will be sure to pass on your lovely comments to my colleagues. We hope to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Very comfortable and good value for the money. Staff are very friendly and polite. The hotel is conveniently located near the M4. Rooms are spacious with all the facilities you need for a good stay and the beds are very comfortable with a choice of pillows

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Firstly, I would like to thank you for taking the time to provide us with much appreciated feedback about your recent stay with ourselves. It is always a pleasure to read that our guests have enjoyed their stay with us. I thank you for kind comments and I hope to see you return again soon in the... More 

Wimborne Minster, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice-looking hotel, easy to reach from M4. This was our second visit and sadly we were a bit disappointed this time. Our room was much smaller than before and had a number of small maintenance issues (which we listed on the sheet provided when we left). I know this is just the luck of the draw but there was quite... More 

Was this review helpful? Yes 1
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Mo-1409, Thank you for taking the time to write a review concerning your recent stay with us. It is disappointing to me to read that your return visit was not as successful as the first. I assure you that we pride ourselves in maintaining an extremely high standard with regards to maintenance, cleanliness and our overall service levels. I... More 

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is really good value for money. The rooms are clean and the beds are comfortable. There is free wifi and the breakfast although basic is very nice. The staff are very friendly and helpful and the courtesy phone call half an hour after check in making sure everything was fine was a nice touch.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear John, Thank you for taking the time to provide vital feedback concerning your recent stay with us. It is always a pleasure to read that our guests have enjoyed their stay with us. I hope that you enjoyed your time in Newport and I look forward to welcoming you back to the hotel again soon in the near future.... More 

Ashford, Kent
Top Contributor
101 reviews 101 reviews
87 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights in February 2015. Paid £29 per night through their flash sale. Customer service was good and free breakfast was to the normal standards. The breakfast area was larger than normal Holiday Inn Expresses. Rooms were good and clean. The hotel is located just off the M4 and has easy access to Cardiff.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Matty, Thank you for your review on out hotel. It is a pleasure to read that you have received the continually good customer service we are so often commented on. I thank you for kind comments and I hope to see you return again soon in the near future. Kind Regards, Michael Oates General Manager More 

Swansea
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel, very convenient for Newport or the M4. Rooms of the high standard you would expect, free wifi in the room was a very good extra and was really fast. Staff were excellent especially reception

Was this review helpful? Yes
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your stay with us. I am delighted to see that your stay with us met your expectations and you found our free WiFi easy to use and fast. My team are very passionate about our hotel and strive to deliver high levels of customer service, I... More 

Worcester, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights for Business, the welcome upon check in was great, really friendly and genuine. The Bar area is spacious comfortable and has a great atmosphere, all of the staff that worked either on reception/Bar/Housekeeping/chefs whom i came into contact with had a friendly approach about them. Nothing ever seemed too much trouble for them, the house... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear John D, Thank you for providing such kind feedback regarding your stay. It is a pleasure to read that our team continuously goes above and beyond and truly welcomes each of our guests to a high standard. Providing a fabulous guest experience is truly at the heart of everything we do at Newport. I will ensure your comments are... More 

Montesson, France
Top Contributor
187 reviews 187 reviews
57 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's probably 6 years since I last stayed here but it's still great value, clean and comfortable. I arrived late Sunday and received a warm welcome from the night manager. The room is functional - double bed and sofa with ensuite shower and toilet. Bed was really comfortable. I had my best nights sleep in a hotel for months last... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for your review concerning your recent stay at the Holiday Inn Express Newport. It is a pleasure to read that you had one of the best night’s sleep ever! That really is something that I and my team pride ourselves upon. Providing a clean, comfortable and relaxing surrounding for our guests is important to us.... More 

Birkenshaw, null, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Lovely friendly welcome from the receptionist was a great start. Basic but large, clean rooms. Good breakfast. What more do you need? Can highly recommend the Rupeera pub/restaurant a short taxi ride (£6) away for the most amazing food.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Julie, Thank you for you kind review. I am extremely pleased to gain feedback regarding my front desk team and their service. My team are extremely passionate about our hotel and this is shown through our many service awards. I look forward to welcoming you back to the hotel again in the near future. Kind Regards, Michael Oates General... More 

Newport, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

fabulous stay, rooms lovely and clean , good value for money.Breakfast was great plenty to choose from.This was our first visit to this chain of hotels, it won't be our last.Convenient for Dragonfly restaurant which has a wide selection.

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest. Thank you for taking the time to review your recent stay with us. I am so pleased to see that the Hotel suited your needs and that you had an enjoyable stay with us. It is always lovely to hear this was your first time with us and that it won't be your last. Hopefully we will... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Newport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Despegar.com, Expedia, Travelocity, Priceline, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Holiday Inn Express Newport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (8)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Dining (8)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (7)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay