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Holiday Inn Express Newport

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Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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Holiday Inn Express Newport
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Holiday Inn Express Newport
Holiday Inn Express Newport
Holiday Inn Express Newport
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340 reviews from our community

Traveler rating
    169
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    26
    6
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (340)
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    (87)
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London, United Kingdom
Top Contributor
186 reviews 186 reviews
66 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed on way to Cardiff Airport. Big clean, newish HIE but no more than you should expect. Great, wonderful, excellent it is not. The bed was comfortable and breakfast , included in room rate , was passable. WiFi was included in room rate. Average hotel so will come again when using Airport - but can you get staff to cheer... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Jonny, Thank you for taking the time to review our hotel. We value our guest feedback greatly as it allows us to continuously review our services to best suit our guest needs. I look forward to welcoming you back to the hotel again very soon. Yours Sincerely, Michael Oates General Manager More 

Wakefield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check in was quick and painless my room was top floor at the end of the corridor my favourite. The room was spacious and very clean no faults at all. Breakfast was very basic cereal,toast,sausage with scrambled egg,and beans quite sufficient as was included in the price.

Was this review helpful? Yes
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest Thank you so much for your review of our Hotel. I am pleased to hear you enjoyed your recent stay with us, it's something our staff takes great pride in, so we appreciate and value your feedback. I am please to see that breakfast was sufficient for your needs during your stay. We hope to welcome you... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here earlier this month with my family very clean and tidy. Very efficient staff and great choices for breakfast. Good location as only twenty minutes from Cardiff. Would highly recommend this place to stay and would definitely stay here again

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Sarah, Thank you for such a valued review on our hotel. I am extremely pleased that your found your stay satisfying and enjoyable. I will pass on your kind comments to our team members. I hope that on your next visit to Newport you stay with us again. Yours Sincerely, Michael Oates General Manager More 

Stockport, United Kingdom
Top Contributor
67 reviews 67 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good a nd comfortable Holiday Inn Express in a good location, with an excellent pub next door. Breakfast is good but what no bacon? An English breakfast without bacon isn't. Wifi is good throughout the hotel and rooms.

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Mike, Thank you for taking the time to provide valuable feedback concerning your recent stay. We are continuously reviewing our offerings to our guests to ensure that we providing everything that our guests need and nothing that they don't. I am pleased you found our free Wi-Fi consistent and useful. I look forward to your return in the near... More 

Beaverton, Oregon
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This Holiday Inn Express is located just south of the Newport Bay Bridge. Hotel staff was very friendly and know the area very well. Our room was on the 4th floor and had a fireplace in the room. Hotel has a jacuzzi and a pool. Rooms towards the back of the building have a view of the bay, rooms in... More 

Was this review helpful? Yes
Michael O, General Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to write your review on your recent stay at the Holiday Inn Express. I am extremely pleased to read that you have enjoyed your stay. I look forward to welcoming you to the hotel again very soon. Yours Sincerely, Michael Oates General Manager More 

York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there last night and what lovely reception staff. Couldn't of been more welcoming. Breakfast nice and lovelypub next door. Room was more than satisfied with room big TV free wifi and big compfy bed

Was this review helpful? Yes
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. I am delighted to see that you had a lovely stay with us and that you found my team to be welcoming. We always strive to deliver our high level of customer service to all of our guests and I am pleased to see... More 

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

No gripes. A clean, modern budget hotel in a great location. Very friendly staff, very reasonable rates. A plentiful and good breakfast that could easily be transformed into one of the all-time great breakfasts if only Holiday Inn Express could remember where they left the recipe for bacon.....Come on guys. It's not rocket science :) I'll definitely be going back... More 

Was this review helpful? Yes
philippa e, Manager at Holiday Inn Express Newport, responded to this review

Dear valued guest, Thank you for taking the time to write a review on your stay at our hotel. I am pleased to hear that you found our hotel good value for money and you found my team to be very friendly. I appreciate your comments in regards to our breakfast choices, your feedback is valuable to us as without... More 

London
Top Contributor
82 reviews 82 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As always the staff are lovely, the property is spotlessly clean throughout and the rooms very comfortable. Breakfast still very underwhelming buts 'free' se we can't complain...too much! WiFi seems to have got an awful lot better since the last visit. See you all again soon!

Was this review helpful? Yes
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to supply us with valuable feedback regarding your recent stay with us. We have in fact had an upgrade to our wifi system and I am pleased to see that you noticed the improvement from the last time you stayed with us. All feedback is much appreciated and I will be... More 

Santa Rosa, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We only stayed one night but the room was very clean and the breakfast was good. There was ample parking available and free internet service throughout. The staff was very friendly and helpful. The hotel is located in a quiet area and we did not have any issue with noise. The only criticism would be the hardness of the mattress.... More 

Was this review helpful? Yes
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Bill, Thank you for taking the time to provide a review on your recent stay with us. I am pleased to see that you enjoyed your time with us, thank you for your comments regarding the firmness of the mattress in your room, we endeavour to provide all our guests' with a relaxing and comfortable stay, On your next... More 

Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely helpful staff. Very comfortable rooms. Very well organised breakfast, but hot plates would be nice. Some traffic noise. Air conditioning unit above bed. So cold air blowing on me. But staff bought me a heater so I was able to turn the unit off. But would still recommend this hotel. Very good value

Was this review helpful? Yes
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Valued Guest Thank you so much for taking the time to complete the hotel's feedback survey. I am pleased to read that you enjoyed aspects your recent stay with us, I am sorry to see that there was an issue with the climate control in your room, however I am pleased to read that a heater was brought to... More 

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