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New Inn Hotel

Chepstow Road | Langstone, Newport NP18 2JN, Wales
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Certificate of Excellence 2014
New Inn Hotel
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New Inn Hotel
New Inn Hotel
New Inn Hotel
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95 reviews from our community

Traveler rating
    26
    44
    10
    7
    8
See reviews for
18
45
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (95)
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    (17)
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    (32)
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    (33)
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    (13)
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Cyprus
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

I booked a family room for a week for me & my 2 daughters on holiday from Cyprus (primarily for a family wedding). We didn't get the room we booked & it was nothing like the photos (which showed a large modern room) we got 2 separate tiny rooms off a private tiny dank hall (3 keys to get in)... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here overnight on our way to S Wales. The hotel is well located with excellent parking. The lady on reception was pleasant and helpful. We were allocated a disabled room for no good reason! When we tried to fill the kettle the water just barely trickled from the tap and therefore the room was not usable. How could... More

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at New Inn Hotel, responded to this review

Dear john p Thank for taking the time to provide us with your review regarding your recent experience at the New Inn Motel. I would like to apologise that we failed to meet your expectations at the New Inn Motel in regards to the service you received. I can assure you that I have passed on your comments to the... More

Paignton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have enjoyed several stays at the New Inn Langstone, Newport, this year and have booked again for a week in December. We like the cleanliness and comfort of the accommodation together with the friendliness of the Staff. The Restaurant is particularly good serving excellent meals and/or drinks to suit all budgets. The car parking facilities are very good with... More

Was this review helpful? Yes 1
Bury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited The New Inn in Newport Wa;les. for a short break in October 2014. We arrived late on Friday night after the restaurant had officially closed, but the hotel staff went out of there way to make us welcome, and rustled us up some great food. The rooms were very comfy and the beds are enormous. The rooms have... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

Stayed for 2 nights on a friends birthday weekend, made a great base/meeting point. Rooms were really nice, simple and clean. Ate in the pub attached several times, good food with really decent prices. Staff all really nice and helpful. Great price for what it was. 👍

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014 via mobile

Stayed here for two days whilst visiting some friends in Cardiff. Rooms were very clean and well set out, staff couldn't do enough for you! We ate in the attached restaurant twice and on both occasions the food was lovely and really good value for money. I would definitely stay here again.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2014

Can't make any complaint in regards to the room as it was kept clean and very well presented. The pub on the other hand was disgraceful. The food was horrible, presentation atrocious. Both times we tried to order food they were sold out of everything. Bar staff unapologetic, ignorant and rude. Plates sat next to us for 2+ hours even... More

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at New Inn Hotel, responded to this review

Dear Hel31-1990 Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the New Inn Motel with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have... More

Chepstow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 8, 2014

I went to Fayre&Square just for a meal, but left very disappointed ! 1. The place was very very dirty 2. Bad Maintenance 3. Greasy Food- and not fresh for sure!!! Wont be back !!! (I m sure that the hotel is not that bad as the pub)

Was this review helpful? Yes
Spirit P, Guest Relations Manager at New Inn Hotel, responded to this review

Dear CAESARSTYLE Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the New Inn Motel with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have... More

1 review
1 of 5 stars Reviewed October 7, 2014

Woeful. By far the worst food I've ever had the displeasure of forcing down my throat. I Had prawn cocktail for starter. Served with dry, limp looking salad with brown lettuce. Some of the prawns were a lovely shade of grey and completely tasteless. My girlfriend had gammon steak for main while I had a rump steak, though I ordered... More

Was this review helpful? Yes
Newport, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 3, 2014

Went here for a family meal and was quite disappointed. Went to the bar and the barman was very rude. The guy in front of me was overcharged and when he questioned it the barman just ignored him and walked off. When he served me I asked for the price of a drink and he huffed, rolled his eyes and... More

Was this review helpful? Yes
Spirit P, Guest Relations Manager at New Inn Hotel, responded to this review

Dear Ellie B Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the New Inn Motel with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We... More

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Additional Information about New Inn Hotel

Address: Chepstow Road | Langstone, Newport NP18 2JN, Wales
Location: United Kingdom > Wales > Southern Wales > Newport
Price Range (Based on Average Rates): $
Number of rooms: 35
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Also Known As:
New Hotel Newport
New Inn Hotel Newport, Wales

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