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Cayo Arms

36 Cathedral Road | Pontcanna, Cardiff CF11 9LL, Wales
Hotel amenities
Cayo Arms
Best prices for: 1 room 1 guest
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Ranked #25 of 44 Cardiff B&B and Inns
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68 reviews from our community

Traveler rating
    11
    30
    12
    4
    11
See reviews for
9
26
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (16)
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    (19)
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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed here as a family and yes the place is dated and the rooms are in need of refurbishment. But our room which was the family and also a double were clean tidy with clean bedding and towels. The staff during our visit were very friendly and if we asked for anything they went out of their way... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for 1 night in the family room. On the up side they had at least made the beds and put toilet cleaner down the loo. Everything was grim. The room hadn't been hoovered, there was underwear in the bathroom from previous guests and there was dust/dirt on all the surfaces. Okay if you're a gang of blokes out... More 

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Travelers are raving about these Cardiff hotels

Cardiff
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 14, 2015 via mobile

I am not sure if this review will assist anyone as I think the message has already been received, evidenced by us being the only ones eating here at 1pm on a Sunday. Food was edible but that's about it. Ciabatta was fairly stale. Chicken was small portion and did not taste great and chips were not cooked properly. It... More 

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louisemt82, General Manager at Cayo Arms, responded to this review

I would like to apologise that we did not meet you expectations on your visit. Although this is the second review containing the same text, Your first back in February shortly after your visit. I spoke with my staff member who served you that day and they assured me that the appropriate check backs were carried out giving you the... More 

UK
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 28, 2015

Just outside the city centre, bonus of free parking. We stayed one night, car park is behind the hotel, the entrance is down a very small road to the left of the pub then turn right at the end. Pleasant area with restaurants and pubs very close. Friendly check-in, nice room with kettle, shower wash, TV etc. We walked everywhere... More 

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Torquay, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 20, 2015

Very near centre of town. Friendly staff. Adequate room. Very good breakfast. Room No. 1 at the front of the building is right on the main road & therefore a little noisey. If you want to catch the bus into town, get Cardiff Bus, as it's loads cheaper than Stagecoach.

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1 review
5 of 5 stars Reviewed February 15, 2015

I recently stayed at this Hotel where I was truly looked after by the staff. The chef I think his name was Manuel or Martyn made me some amazing food during my stay when talking to him you can tell he has a passion for it. If you happen to be in the area definitely give it a go. Even... More 

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Delabole, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 3, 2015

We had a weekend break in Cardiff to see a show. Very pleasant staff, good room (once the heating had been fixed!) and only a 15 minute walk from the city centre. The bar noise was very loud but stopped promptly once the pub closed at 11.30pm. We ate here on the first night, but it was a very disappointing... More 

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1 review
5 of 5 stars Reviewed January 1, 2015

Stayed here with my boyfriend for New Year's Eve, staff were so welcoming and kind, they ha stopped serving food but when we asked they made us some food no complaining! Has car parking! Which you don't always find. Room was cosy, 'homely' warm all night! No complaints about this hotel remember you get what you paid for! Fab! 5*... More 

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Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 13, 2014 via mobile

I recently stayed here as part of a group and I have to say what a fantastic stay it was, was pleasantly greaten, rooms could have been better but I thoroughly enjoyed my stay :) I would definitely come back and think the staff are great

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Bristol, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 6, 2014

Just got back from Cardiff after a quick one girls night away to see Madness in concert! The Cayo Inn is an ideal place to stay when visiting Cardiff. It is a short taxi ride from the station or a very pleasant walk especially after you have off loaded your luggage. The Cayo itself is excellent value for money, very... More 

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Amenities