Couldn't ask for more, booked in advance so got amazing prices, after reading some reviews on here I was beginning to think it might be a mistake, but no it's excellent city centre very close just over footbridge and the bay just a stroll in opposite direction, beds excellent, but then I like a nice firm non saggy bed myself....
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Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit. We are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please feel welcome to visit us again in even better 'Etap' after the refurbishment.
Kind regards
Michael Schmidt
Assistant...
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Very pleased with stay but matresses on bed could do with being bit thicker, was like sleeping on floor bed was that hard!! :-( Staff were very friendly and helpful breakfast was very good. All in all pleased with stay
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The team and I at Etap Hotel in Cardiff appreciate your feedback, though, and we are addressing the issue. We employ outside company to maintain the security of our hotel at night. Thank you for raising a very important issue that will be taken further with the management of that company. Please be aware that we are in the process...
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Stayed here as part of a hen party. Rooms were basic &perfect for just sleepin in&gettin ready. Evenings are noizy from all the drunk people returnin home from a nite out. It didnt bother us because we must of just past out after club, but I know that people who stayd here,some wit families were most upset because they had...
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We appreciate all feedback and we are glad we left a positive impression on you and your guests. I’ll look into the points your raised personally, and in the meantime please be aware the we are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please feel welcome to visit...
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I stayed in one of the refurbished rooms on the fourth floor. It was basic but spotlessly clean ,the bed firm but I prefer that ,shower with good water pressure,well lit .,TV position was fine. It was quiet,Breakfast plentiful ,not gourmet,but you don't expect that at that price.Reception staff helpful and polite.I would have no hesitation recommending it for a...
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Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. We are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please feel welcome to visit us again in even better 'Etap' after the refurbishment.
kind Regards
Michael Schmidt
Assistant General...
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I stayed here on the 12th may 2012 for my birthday with 5 of my friends. Rooms are small and basic but you get what you pay for. Rooms were clean but I would advise to take an extension lead as the plugs are away from the mirrors. The bed was pretty uncomfy and solid but to be honest we...
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Many thanks for your comments. We appreciate all feedback and we are glad we left a positive impression on you and your guests. I’ll look into the points your raised personally, and in the meantime please be aware the we are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel....
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Worst hotel experience ever. Room was cramped, nowhere to dry after a shower unless you step out into the actual bedroom. Tv in a totally stupid position. Breakfast cheap and nasty. Small cramped seating area, shared breakfast room with "local builders workforce" nice men but very rowdy, basically shouted across tables to each other throughout breakfast. Corridors smelled horrible.
On...
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Thanks for leaving your thoughts here. The team and I are glad that you managed to express some very important points for us to improve, and we’ve taken note of your comments. Rest assured we will address them. We are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please...
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Like a night on a ferry. A ferry across the channel.
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I’m so sorry that you were disappointed by your experience saying with us at Etap Hotel in Cardiff I appreciate the feedback and rest assured that we take all comments very seriously. We are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please feel welcome to visit us again...
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Booked a two night stay for £50 so really wasn't expecting much.
Found the place ok with the help of a sat nav but the parking is not signposted at all, parking is well priced at £3 for the day but a small car park.
Receptionists were friendly and helpfull.
Rooms are funky, no frills. I personally found The bed...
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I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us. We are in the process of refurbishing all the bedrooms to improve standard and quality of services provided in our hotel. Please feel welcome to visit us again in even better 'Etap' after the...
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