- Mercure Hotel Cardiff
- Accor Hotel Cardiff

I stayed here for a night for a university visit. When we got at the hotel there was 30 plus students all gathering around the receptionist wanting their keys to go to their rooms and the receptionist handled it very good, however it did take a while. As i was one of the last people to get a room, they...
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I have been staying at this hotel for some time now going back months when I work in Cardiff for business. It is perfect for me as I work around the corner and it's cheaper than going home after a long days work. The breakfast have just recently been improved with some sausages added, good improvement well done management. If...
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My partner and I have stayed at this hotel on more than one occasion when visiting cardiff.
The most recent was in December 2010 (in all that snow) we found the hotel really well, and although the car park was filled with snow managed to get in safe. The hotel was warm and staff welcoming.
The location is great if...
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We booked via Late Rooms and the rate was incredible - a staggering £39 for room only, plus £1 for 24 hours of wireless internet and as I am writing this still in bed (!) yet to disover if I will be charged for parking - if it happens I gather it may be only £3. Sure the hotel is...
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Dear Visitor ,
Thank you for your feedback , I'm glad that you had an enjoyable time during your stay at Mercure Cardiff Centre . I hope we can welcome you back to our hotel in the future. Kind regards, Stephane Merle , General Manager
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I stayed at the Mercure Cardiff Centre for one night, with a friend. Upon arrival we were both greeted with a warm smiling receptionist, of which I didn't catch her name. The check-in was speedy and quick.
However, when we entered our room, it was not the room we had originally booked. But this wasn't a problem, we were quickly...
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Dear visitor
I’m so glad that you had an enjoyable time during your stay at Mercure Cardiff Centre . I hope we can welcome you back to the property in the near future. Kind regards,Stephen Merle .General Manager
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Stayed at this Cardiff hotel with my daughters in a family room. It's good value for a hotel close to the city centre, walking distance but not a pleasant stroll. Area towards the city centre a little run down. Staff really helpful and friendly but I was surprised to pay £3 for parking my car! Still, overall £51 for a...
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Dear Visitor
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Mercure cardiff centre .
Kind regards
Stephane Merle
General Manager
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Service and room at this hotel were good. However the location is not great if you want to visit Cardiff Bay or the town center. Also the breakfast was a first come first served buffet. The choice and amount of food available was poor.
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Dear Visitor
Many thanks for your comments. We appreciate all feedback . I’ll look into the points your raised personally,. Kind regards, Stephane Merle
General Manager
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A clean and tidy well presented room though as usual not enough milk pots on the coffee tray.
The staff were pleasant and helpful.
The foyer however is a little slippery when wet and could cause problems.
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Dear guest
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Mercure cardiff Centre , Kind Regards , Stephane Merle , Genaral Manager
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