We found the offer in The Waitrose Magazine & had not been to Cardiff before so decided to give it a go. The hotel looked & sounded perfect for us & it certainly was. It is right in the centre of the city with carpark opposite. As soon as you enter you are in contemporary lush surroundings with fires glowing... more

I had a fantastic time staying in this hotel. The customer service is fantastic and very fast. They provide with the best information when required. Located in a central place and all. more

This is a superb hotel. Very reasonably priced. The staff are excellent and very helpful. I would be very happy to stay there at any time. more

I travelled to the Park Plaza with some friends from Ireland for a girls break, we picked the PP because of it's perfect city location (it was a girls weekend after all & proximity to shops was essential). From start to finish the weekend was amazing. The rooms catered to all our needs; spotlessly clean, bathrooms a great size &... more

This is the first time I have written a review ever (this is due to laziness) and the reason I felt compelled to do so in this instance is is the staff at the park plaza were amazing. Everyone from the reception staff to restaurent staff were so lovely, bright and friendly and genuienly interested in were I and my... more

I stayed in the Park Plaza whilst away on business, I have learnt now not to have expectations of hotels, the park plaza would ,however ,have surpassed any I may have had. The staff are friendly, helpful and happy. The rooms are exceptionally clean, roomy and the decor is stylish.The bar is comfortable with a great ambience. I would recommend... more

Loved this hotel, would strongly recommend it. the room was great, the bed real comfortable, the staff were exceptional, and the food was great.Was there with my sister and we were right next to the shopping. Also right next door to the new theater where we say a play.We stayed there for 9 days and would love to go back... more

This is a fantastic hotel. My room was lovely. It was large, very nice furniture, stunning bathroom, the shower was very powerful, gorgeous fluffy towels and everythng was very clean. The reception area is very nice with large sofas. Reception staff were very nice and helpful. Couldn't fault the hotel. The only downside is the noise from the street outside.... more

Wow!! What can I say.... The rooms were great: clean, large, comfortable, free wifi, quiet, everything you need for an extended stay - 9 nights. But, the BEST part was the staff!! Started with the GM Hugh, Operations Lizzie, F&B Rudy and everyone we came into contact with (sorry - too many to list) they knew their job and went... more