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All 81 Cardiff hotels

Park Plaza Cardiff

4.0 of 5 Hotel   |   Greyfriars Road, Cardiff CF10 3AL, Wales (City Centre)
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Park Plaza Cardiff

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Ranked #5 of 81 hotels in Cardiff
Certificate of Excellence 2013
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923 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
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English first
Top Contributor
76 reviews 76 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My mum and I stayed at the Park Plaza for a spa weekend and we both thoroughly enjoyed our visit. We booked a suite on the fourth floor, I wrote in my previous review that we had a poor nights sleep as the noise from the rooms above was constant through the night, so asked to stay on the top... More

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Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked afternoon tea for my friends birthday treat, the whole experience was fantastic, champagne was on ice as I had pre-ordered a bottle for arrival, sandwiches were fresh and tasty, each cake was fresh, nice choice, good variety. Have booked again to come back with girls as they accept group booking. Always book in advance as they get booked up... More

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Pembroke, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Arrived at the hotel to a lovely reception area and friendly staff. I'd booked the hotel for my boyfriends birthday so had ordered a cake and balloon in the room for our arrival which was lovely. Our room was 409 and at first glance was clean and spacious. I did notice that the room was looking slightly shabby, scuffed walls... More

Was this review helpful? Yes 1
Llantwit Major, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Amazing experience of afternoon tea with champagne today. Extremely friendly and professional staff. Gorgeous presentation and lovely special touches. Nothing was too much trouble, our dietary needs were well catered for and the waiter made us feel very much at home.

Was this review helpful? Yes 1
Swansea, United Kingdom
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I had a great weekend at this Hotel recently. The rooms are spacious and modern and clean. The room we were in overlooked a very lively night-time scene, but didn't bother us. The cocktail bar was a great start to the evening The cocktails a bit pricey, but delicious and what a brilliant atmosphere. A great central place to visit... More

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Surrey, UK
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my mother and sister for a weekend break. We were very pleased with the hotel which was clean, well appointed and comfortable. Every member of staff we encountered was friendly, helpful and smiley, and the food in the restaurant was extremely good!

Was this review helpful? Yes 1
Gloucester, United Kingdom
Top Contributor
69 reviews 69 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed one night at plaza hotel on a Saturday in march . warm welcome from front desk team are room was not ready yet thought and we had to wait for them to clean it while we stayed in lobby we were not early so that was a slight annoying. The room was clean and well laid out the... More

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ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us at the Park Plaza Cardiff. I would like to apologise for the delay in checking-in to your room on arrival and any other shortcomings you experienced during your visit. We do endeavour to have all rooms available for check in at 2pm, however depending on the occupancy... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed Fri night for a much needed spa break/shopping trip. Hotel was in a central location close to the Castle. Rooms were spacious and clean, mini bar etc. Spa was nice, lovely stainless steel pool, nice way to relax. Lovely bar area, did not try the restaurant. Only downside was the noisey club opposite with music belting out until the... More

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Stoke on Trent
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While planning a friends hen party I originally booked a hotel in Cardiff Bay with not knowing Cardiff at all, I found Greyfriars Road had lots of bars and spotted the Park Plaza and I am SO happy I did. This hotel is top class, the decor is fantastic and everything is to such a high standard. I booked quite... More

Was this review helpful? Yes 1
Aberdare, United Kingdom
12 reviews 12 reviews
9 hotel reviews
611 helpful votes 611 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I booked in for a one night break as a wedding anniversary present to each other. We did not say this in our booking. The check in was excellent, being offered a hot drink when the room was checked before allowing us to proceed. When we arrived at the room (we had requested a quiet room) we... More

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Additional Information about Park Plaza Cardiff

Also Known As:
Park Plaza Cardiff Hotel
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales
Address: Greyfriars Road, Cardiff CF10 3AL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cardiff
#3 Romantic Hotel in Cardiff
#5 Family Hotel in Cardiff
#5 Business Hotel in Cardiff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Cardiff 4*
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