We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 82 Cardiff hotels

Park Plaza Cardiff

4.0 of 5 Hotel   |   Greyfriars Road, Cardiff CF10 3AL, Wales (City Centre)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Official website deals!
Save Saved
You added Park Plaza Cardiff to your Saves list
Park Plaza Cardiff
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
88%
Ranked #4 of 82 Hotels in Cardiff
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
buzz1981 Mansfield, United Kingdom
Write a Review

1,073 reviews from our community

Traveler rating
    579
    355
    85
    33
    21
See reviews for
137
400
74
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mansfield, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent one night in this hotel, checked in very quickly. The room was very nice, well equipped and a brilliant, comfortable big bed. Eat in the restaurant the staff and service were excellent. The menu choice was average, but the food I ordered was cooked to perfection. I slept very well and enjoyed an excellent breakfast. I would definitely return... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in June with my fiancé. Had an amazing time, really top class hotel. Everything you could want. Will be staying here again end of September and December. Hope for another memorable stay. Staff are very polite and professional. Credit to the hotel

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Centrally located, nice rooms, which were well serviced, although the bathrooms probably need some maintenance. The bar and restaurant staff in particular we very welcoming for our party of 16 golfers, and we would like to say a big thank you for your efforts. It's a shame about the over priced NCP car park but I'd stop here again if... More

Was this review helpful? Yes
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Fantastic stay, would recommend to anyone. Incredible restaurant and the pinnacle of service, we had the mussells and prok belly - both fantastic. We stayed for 1 night and thoroughly enjoyed the gym and spa facilities.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 of 5 stars Reviewed 6 days ago NEW

Bathrooms had obvious mold, gunk and were dirty. The coverlet on the bed were dirty. There was no staff to welcome us. The revolving door was obviously blocked with a luggage cart. We were placed in a room near to the LOUD club that is across the road even though it was evident the hotel was not busy (being jet-lagged... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
ParkPlazaCardiff, Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review our hotel on Tripadvisor. Please accept my most sincere apologies for our shortcomings. We take great pride on the standard of cleanliness provided by our housekeeping department and we are at a loss to understand how such a poor standard would be passed by our team. Your allegation with reference to your... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

the hotel was extremeley well placed for the city centre. we went to a wedding here and the food was excellent the venue room was very big and the way the tables where decorated was superb, the service was excellent and the staff was very friendly, we had the use of three room in total, one for the wedding service... More

Was this review helpful? Yes
Neath, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

The hotel was massively over priced. I am a loyal customer and I stayed there many times and other hotels within the chain and a friend got the same room as me cheaper. The staff were condescending and the room service/breakfast is a total rip off. They have the attitude, if you don't like it, tough.

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. Our room rate does indeed fluctuate and from time to time we offer special reduced rates subject to availability with a starting rate of £89 room only. I am shocked to read your comment with reference to our staff service as we pride ourselves on offering a... More

AUDLEY STOKE ON TRENT
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we found this hotel on booking.com, extremeley well placed for the city centre, and we had 2 nights here, parking was very good across the road on the ncp carpark where they give you 20% discount off the price, can recommend this hotel, and we would certainly stay here again

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 2
Cogorno, Italy
Top Contributor
50 reviews 50 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical business hotel in the city centre, very good value for money. Room and bathroom are huge and clean. The bed itself is more than king sized. I’d say emperor-size, endless. The hotel is quiet except the room bar fridge which can become annoying in the night silence. On the other hand the closet works as a guitar amplifying the... More

Was this review helpful? Yes
cardiff, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Our stay at this hotel was mostly positive. The staff were very welcoming and the rooms were clean and well organised. I booked by contacting the hotel directly and communication was prompt. The food in the laguna bar was good, but on the first night, the Halloumi in my burger was a little burnt, the other meals we ate were... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Firstly can I please apologise for your experience in the Laguna Bar and that the food was not up to our usual high standards. I can assure you I have passed this onto our kitchen team as part of our on-going training. May I also apologise if you felt you were kept waiting to speak to a manager but I... More

Owners: What's your side of the story?
If you own or manage Park Plaza Cardiff, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Park Plaza Cardiff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Cardiff

Address: Greyfriars Road, Cardiff CF10 3AL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Cardiff 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Orbitz, Tingo, TripOnline SA, Hotel.de, Odigeo, Otel, HotelsClick, Agoda and Venere so you can book your Park Plaza Cardiff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales

166 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Room/suite (42)
Viewed
Hotel & grounds (15)
Viewed
Dining (14)
Viewed
View from room (3)
Viewed
Bathroom (13)
Viewed
Pool/beach area (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (7)
Viewed
Dining (8)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Cardiff with
any amenities