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Park Plaza Cardiff

4.0 of 5 Greyfriars Road, Cardiff CF10 3AL, Wales
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Certificate of Excellence 2014
Park Plaza Cardiff
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Park Plaza Cardiff
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1,117 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockton Heath, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed today NEW

Being a Carlson Club member I try to book Park Plaza hotels where I can. A visit to Cardiff for the weekend was approaching so I booked the Plaza without any research. I wasn't disappointed in any respect - it's in the city centre, right opposite a number of bars and clubs. The lobby features swish decor and a long... More

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fullerton, Ca, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This was our favorite place to stay so far on our trip to Europe. Cardiff is just beautiful and going back to our room was very relaxing. Their breakfast is the best with all the trimmings one could ever want to eat. The pancake machine was a hit with me and the cooking staf were eager to cook you anything... More

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes 2
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night after a concert at the motorpoint arena, which is no more than a 10 min walk. The staff were very friendly and helpful and the hotel was very clean. Breakfast was very good and well worth the additional £10ea. Parking in the NCP car park immediately opposite the hotel was very convenient and you get... More

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Swanage, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel many times and the reason I keep coming back is the fact that their standards are so high. There are a wide choice of rooms to suit all requirements, the staff are without exception the friendliest of any hotel I've ever stayed in. Nothing is too much trouble. The food in the restaurant is great... More

Was this review helpful? Yes 5
Llanelli, United Kingdom
20 reviews 20 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Me and my wife stayed here just for one night. Parking is opposite in the ncp, the hotel validate your ticket so you have a cheaper rate. Very nice room although corridors are noisy. Very convenient location for shopping and eating.

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Dublin, Ireland
Top Contributor
122 reviews 122 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved everything about this hotel from a business trip perspective. It was my first time to Cardiff so I loved the hotel's location first off. Then I had a great experience at check in. My room (431) was a lovely size, really clean and the decor really worked. I then had a visit to the spa as I chose... More

Was this review helpful? Yes 6
deepest devon
Top Contributor
81 reviews 81 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our daughter booked this hotel for us, an over night stay while we attended a concert at the nearby MotorPoint Centre. We arrived to a friendly and well organised reception in the main foyer. The hotel is not particularly prepossessing on the outside and the Foyer is a triumph of Seventies Brown and Biege with the effect not helped by... More

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Melbourne, Australia
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had one night in Cardiff and had pre booked the Park Plaza. It was a little difficult to find with our GPS but persistence was worth it. The parking is opposite in a day to day car park but do not let this put you off. When you get into the hotel it is delightful,. The service is great... More

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Cardiff, United Kingdom
Top Contributor
124 reviews 124 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i do not normally stay in Cardiff as I only live just down the road but I would definitely stay here again if I needed to stay overnight again. Large spacious rooms and excellent staff made Tfor an enjoyable experience. the service in the restaurant along with the food was also of a high standard. Loved the pancake machine @... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

A 30th birthday present that turned into a waste of money paid for a spa package including dinner, then the hotel telephoned my mother and told her we left dinner without paying despite me being in the hotel. The spa service was poor to say the least the treatments were ok but we weren't offered robes, or told where anything... More

Was this review helpful? Yes 1
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us and again may I offer you my most sincere apologies. I am very disappointed to read your feedback on Tripadvisor as I had personally dealt with you on departure and as a gesture of goodwill I had discounted your account with us. You were on a dinner... More

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Additional Information about Park Plaza Cardiff

Address: Greyfriars Road, Cardiff CF10 3AL, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff > City Centre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Cardiff 4*
Number of rooms: 129
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Also Known As:
Park Plaza Cardiff Hotel Cardiff
Cardiff Park Plaza
Park Plaza Cardiff Wales

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