We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Plaza Cardiff

Certificate of Excellence
Hotel website
Hotel deals
Greyfriars Road, Cardiff CF10 3AL, Wales
Special Offer
Official website deals!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Park Plaza Cardiff
View Map
Add Photo Write a Review

1,485 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    784
    502
    123
    48
    28
See reviews for
198
549
85
327
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1485)
  • Mar-May only
    (382)
  • Jun-Aug only
    (419)
  • Sep-Nov only
    (395)
  • Dec-Feb only
    (289)
All months
Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

These guys know what they are doing. Beer was great, cocktails were awesome, service was near perfect and the atmosphere was welcoming. Shame I didn't book a table for some food! Always a pleasure to visit.

Was this review helpful? Yes
London
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for friends hen weekend, did not disappoint. There were 3 of us staying in a junior suite, the room was very spacious, loved the very big walk in shower!! Was impressed that there were 3 of everything (bathroom products etc) in the room for us as not all places would do this. Breakfast is a buffet and the food... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I was there for my birthday night in August: we were amazed by the size of the bed (which is amazing) and overall the room was great: bathroom very large and clean. We got to experience the spa the next morning which was so pleasant given Cardiff's cloudy weather! Even though we checked out at 12 we were allowed to... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very nice superior room at the 2nd Floor. Bathroom is small, but with a great shower, a bath and lovely, huge towels. There was big problems with the WiFi, which was annoying because we booked this hotel for a part because of WiFi in the rooms. No excuses at all from the staff. The swimming pool is... More 

Was this review helpful? Yes 1
North Wales
Level Contributor
132 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Despite the Park Plaza being a four star hotel, I wasn't looking forward to my stay based on previous experiences of staying in their front rooms overlooking an area which is well-known for its nightlife between 11pm and 3am. For this stay, a good night's sleep was of paramount importance since I was staying for 'business' purposes. The stay got... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Sadly I only got to spend one night in Cardiff, but was impressed with the quality of the accommodation. The room was modern, clean and well spec'd. The staff were very professional and polite. Breakfast was very good, with much choice. I hope I get the opportunity to return.

Was this review helpful? Yes 1
Seville, Spain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I got one of the last rooms available - it was an international rugby match - so I assume this was why we were given a disabled room, which was perfectly adequate, but slightly weird. Room was clean and comfortable, but the view left a lot to be desired. The hotel is located opposite a bar with some obviously questionable... More 

Was this review helpful? Yes
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent visit and for choosing to stay with us. Please accept my sincere apologies for the disturbance you witnessed outside on the street whilst staying at the hotel, as our location is so central from time to time this can be the case as with any busy city centre in the... More 

Helston, United Kingdom
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago

First visit to Cardiff and was expecting the usual noisy corporate hotel but I was very pleasantly surprised by the Park Plaza. The reception is very nice, with super efficient staff who are happy to help with any question one may have. It is spacious with nice comfy sofa,s and a peaceful atmosphere. There are lifts to all floors. The... More 

Was this review helpful? Yes
Porth, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Booked this for my partner for a birthday surprise booked the most upgraded room online and was very disappointed with what we got! Suite? This was no suite shower was dirty, shower broke, sofa was hiding a massive hole In the carpet robes were falling apart they were so used!!! Room didn't feel fresh, a lot of dust in places,... More 

Was this review helpful? Yes
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. Firstly I would like to apologise for the cleanliness of your room, I am genuinely shocked that you had the misfortune of encountering such a problem. Please be assured that your comments have been passed on to our Housekeeping Manager to ensure all rooms are up to... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We've stayed at this fabulous hotel before it is an amazing place to stay at any time, the bedrooms are large beatifully appointed and super clean with very comfy beds. the room we had on this visit had a wet-room it was huge and had the best shower i've ever seen.We had dinner in the Hotel's Laguna kitchen restauraunt the... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very good(13)
  • Great location(8)
  • Very nice(6)
  • Really nice(4)
  • Reception staff(4)
  • Would highly recommend(3)
  • Junior suite(3)
Questions? Get answers from hotel staff and past guests. Ask a question

484 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (181)
Viewed
View from room (5)
Viewed
Room/suite (64)
Viewed
Dining (19)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (20)
Viewed
Pool/beach area (1)
Viewed
Other (53)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (244)
Viewed
Amenities (25)
Viewed
City Hall Facing Room (46)
Viewed
Executive Room (47)
Viewed
Junior Suite (48)
Viewed
Restaurants and Bars (21)
Viewed
Spa Pool (5)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (25)
Viewed
Dining (16)
Viewed
Room/suite (13)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.6 mi away
Novotel Cardiff Centre
Novotel Cardiff Centre
#11 of 79 in Cardiff
4.0 of 5 stars 1,497 reviews
1.6 mi away
The St. David's Hotel & Spa
0.1 mi away
Hilton Cardiff
Hilton Cardiff
#15 of 79 in Cardiff
4.0 of 5 stars 1,952 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Premier Inn Cardiff City Centre
0.5 mi away
Radisson Blu Hotel, Cardiff
0.1 mi away
The Parc Hotel
The Parc Hotel
#3 of 79 in Cardiff
4.0 of 5 stars 1,176 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay