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Park Plaza Cardiff

Certificate of Excellence
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Greyfriars Road, Cardiff CF10 3AL, Wales
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Park Plaza Cardiff
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1,482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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    (1482)
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    (382)
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a very nice superior room at the 2nd Floor. Bathroom is small, but with a great shower, a bath and lovely, huge towels. There was big problems with the WiFi, which was annoying because we booked this hotel for a part because of WiFi in the rooms. No excuses at all from the staff. The swimming pool is... More 

Was this review helpful? Yes 1
North Wales
Level Contributor
132 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed yesterday NEW

Despite the Park Plaza being a four star hotel, I wasn't looking forward to my stay based on previous experiences of staying in their front rooms overlooking an area which is well-known for its nightlife between 11pm and 3am. For this stay, a good night's sleep was of paramount importance since I was staying for 'business' purposes. The stay got... More 

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Melbourne, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sadly I only got to spend one night in Cardiff, but was impressed with the quality of the accommodation. The room was modern, clean and well spec'd. The staff were very professional and polite. Breakfast was very good, with much choice. I hope I get the opportunity to return.

Was this review helpful? Yes 1
Seville, Spain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I got one of the last rooms available - it was an international rugby match - so I assume this was why we were given a disabled room, which was perfectly adequate, but slightly weird. Room was clean and comfortable, but the view left a lot to be desired. The hotel is located opposite a bar with some obviously questionable... More 

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Helston, United Kingdom
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First visit to Cardiff and was expecting the usual noisy corporate hotel but I was very pleasantly surprised by the Park Plaza. The reception is very nice, with super efficient staff who are happy to help with any question one may have. It is spacious with nice comfy sofa,s and a peaceful atmosphere. There are lifts to all floors. The... More 

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Porth, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Booked this for my partner for a birthday surprise booked the most upgraded room online and was very disappointed with what we got! Suite? This was no suite shower was dirty, shower broke, sofa was hiding a massive hole In the carpet robes were falling apart they were so used!!! Room didn't feel fresh, a lot of dust in places,... More 

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Cardiff, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We've stayed at this fabulous hotel before it is an amazing place to stay at any time, the bedrooms are large beatifully appointed and super clean with very comfy beds. the room we had on this visit had a wet-room it was huge and had the best shower i've ever seen.We had dinner in the Hotel's Laguna kitchen restauraunt the... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Park Plaza was a good hotel for my 2-day business trip. The staff is friendly and helpful; the room was very pleasant (I did not face the main street, so no problem with noise from the club/bar). I generally go out for morning coffee & pastry, so I did not have breakfast at the hotel. The location was good... More 

Was this review helpful? Yes 1
Dundee, United Kingdom
Level Contributor
174 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night (Tuesday) having crammed a lot of business in during the day. Nice welcome and allocation of room. Room was faultless (Room 401) Large, clean, minimalist, all good. In setting the shower to "massage" mode had the pleasure of enjoying THE most powerful shower I have ever experienced in ANY hotel ANYWHERE. Quite simply fantastic! Fantastic central... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

check in all fine, quick and polite. Room clean and tidy and breakfast ok. However slightly noisy but it is right in the centre so hard not be be. If price was ok would stay again but not memorable. Check out quick. One thing I would say is host at breakfast very friendly and chatty which is refreshing.

Was this review helpful? Yes 1
ParkPlazaCardiff, Guest Relations Manager at Park Plaza Cardiff, responded to this review

Thank you for taking the time to review your recent stay with us. May I firstly apologise for the noise disturbances you experienced. We have added triple glazing to all of our front facing rooms and are in constant contact with Cardiff Council to reduce any outside noise but I can see even with our efforts you were still disrupted... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Great location(8)
  • Very nice(6)
  • Really nice(4)
  • Reception staff(4)
  • Would highly recommend(3)
  • Junior suite(3)
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City Hall Facing Room (46)
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Executive Room (47)
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Junior Suite (48)
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Spa Pool (5)
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The Hotel (52)

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