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All 81 Cardiff hotels

Jolyon's Boutique Hotel

Bute Crescent, Cardiff CF10 5AN, Wales
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Jolyon's Boutique Hotel
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72%
Ranked #31 of 81 hotels in Cardiff
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 16, 2014
GwladGwlad Derby, United Kingdom
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176 people have reviewed this hotel

Traveler rating
    84
    44
    15
    19
    14
See reviews for
6
96
9
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Derby, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2014 via mobile

This is our second time at this lovely boutique hotel (only 6 rooms) right in the heart of Cardiff Bay. We have also stayed at Jolyons at No 10 but prefer the friendly personal touch of the boutique. We were made very welcome by the lovely Jonathon who was helpful at all times which added to a very pleasant stay.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2014

Arrived a little early and no answer. Went for a walk and came back after 3pm. Had to ring doorbell 5 times before we got an answer. We explained we had come to check in and followed the lady into a lounge. The extent if conversation was name, and credit card. We were taken to our room and then the... More

Was this review helpful? Yes 1
Wokingham, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 12, 2014 via mobile

This hotel is fine. The front of house manager is very friendly and helpful and the rooms are comfortable, clean and nicely furnished. The bar isn't in use so the facilities are limited but for £85 for bed and breakfast for two is reasonable value. The location is excellent being immediately opposite the Millenium Centre and on the edge of... More

Was this review helpful? Yes 1
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear JB Thank you very much for your recent review. I have shred your comments with Jonathan who looks after the day to day operation of the property. Jolyons Boutique Hotel is going under significant changes and will see the launch of new style of bedrooms and food and beverage concept. With kind regards, Carl Davies General Manager More

Brighton, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 5, 2014

I stayed at Joylon's in the Bay a couple of weeks ago after finding myself without accommodation in Cardiff. Like the previous reviewer, there was no one at the hotel when I arrived and I also had to wait for someone to arrive to let me in. So.....they haven't learnt from my experience! Once in, I was pleased with what... More

Was this review helpful? Yes 2
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Rebecca M, Thank you very much for your recent comments. I am sorry nobody was there to check you out this usually is Our Hotel Host who would have waited at your table during breakfast. Jolyons Boutique hotel is undergoing changes and will see the launch of a new exciting food and beverage development as well as new bedrooms.... More

Dublin, Ireland
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 4, 2014

I'm currently 'enjoying' a stay at this establishment. I arrived at 8.30 this evening to discover nobody at home -- a problem compounded by the fact that I was stuck outside in driving rain wearing my best suit. After a fruitless 30 minutes, pressing bells, banging aimlessly on doors, checking windows, I eventually found myself -- by then a drowned... More

Was this review helpful? Yes 5
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear David, Thank you very much for your comments. I have tried to call you and also the bookers of your accommodation to offer apologies for this matter, it is with great disappointment to read of this. Jolyons Boutique Hotel is going under significant changes all for the better including new room refurbishment and the introductory of a new food... More

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

From booking all the way the customer service we received was very good. Jonathan, who looked after us at the hotel couldn't have been nicer or more helpful. We stayed in room 1 which was very clean, had a lovely comfortable bed. The downstairs bar has closed so no issues with noise. Great location. A few things in the room... More

Was this review helpful? Yes 1
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear KHathaway196 , Thank you very much for your comments, I am delighted to read that you enjoyed your time with us, Jonathan is a credit to the hotel. Jolyons Boutique Hotel is currently undergoing refurbishment of its rooms and we will be introducing a new exciting food and beverage concept. We will look forward to welcoming you back in... More

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 2, 2014

We stayed ovenight at this hotel as a birthday weekend treat. The location of the hotel is perfect if you want to be in the centre of all the cafes, bars and attractions. Stayed in room 5 which had a a fabulous view across the bay and of the Millenium Centre, athough there was quite a lot of noise early... More

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jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear AR, thank you very much for your review, comments such as yours highlight training to be reviewed with the team. Jolyons Boutique Hotel is currently undergoing refurbishment of its rooms and we will be introducing a new food and beverage concept. It would give us great pleasure to welcome you back to see the changes. Kind regards, Carl Davies... More

Bedford, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 16, 2013

The term "boutique hotel" carries a certain expectation - an attention to detail you wouldn't get in a big chain. At first glance, this place ticked the boxes (apart from my initial arrival, where I had to wait outside ringing the bell for 5 minutes til someone came up from the bar). My room (Number 1) was a good size,... More

Was this review helpful? Yes 1
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear LizMcMahon73, Thank you very much for your comments, it is with great regret to read of your comments regarding your stay. Jolyons Boutique Hotel is currently undergoing refurbishment on its bedroom and we will also be introducing and exciting new food and beverage concept. It would give me great pleasure to welcome you back for a much better hotel... More

Helsinki, Finland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2013

This hotel charged me twice the booking price. After three weeks and several phone calls and email requests I still haven't gotten the money back. I filed a report with my credit card company and also a report with the police as coincidently, my credit card details were stolen at my arrival in this hotel. Whether the receptionist or someone... More

Was this review helpful? Yes 2
jolyons, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Tachy2013, Thank you for your comments regarding your stay with us. I have emailed you and called you personally but never received a response, comments such as yours are serious, including accusations towards our team. All that remains for me to say is we are totally developing our property with a refurbishment of all of our rooms and also... More

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed December 9, 2013

The location is superb, right opposite the WMC. This is a charming hotel with lots of character . The rooms are clean, warm, spacious and comfortable. We stayed in Room 5 , the view toward the theatre and the Welsh Assembly building was fabulous in the crisp winter morning sunshine . Bar Cwtch is cosy with a blazing fire and... More

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Additional Information about Jolyon's Boutique Hotel

Also Known As:
Jolyons Boutique Cardiff
Hotel Jolyons Boutique
Jolyon's Boutique Hotel Cardiff, Wales
Address: Bute Crescent, Cardiff CF10 5AN, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Hotel Style:
Ranked #31 of 81 hotels in Cardiff
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
This elegantly restored Georgian town house is situated in the oldest terrace in Cardiff Bay, opposite the millenium centre. We offer superb luxury accommodation, comprising of six lavishly furninshed, luxury bedrooms. Facilities include king-sized beds, Wi-fi facilities, free-to-view television, beverages, some with views of Cardiff Bay. Sumptuous en-suite bathrooms, include one with a whirlpool bath and one with a wet room appointed to the highest standards, with extra large fluffy towels, bathrobes and toiletries.Delicious full welsh breakfasts or a generous seasonal buffet are served in our Bar Cwtch. Relaxed days can be spent with a coffee or a glass of good wine or a speciality beer sitting on leather couches, with a newspaper and enjoying the cosy warmth of a wood-burning stove.Arrive with us as a customer, leave as a friend. ... more   less 
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