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Jolyon's Boutique Hotel

Bute Crescent, Cardiff CF10 5AN, Wales
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Jolyon's Boutique Hotel
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Jolyon's Boutique Hotel
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214 reviews from our community

Traveler rating
    101
    56
    20
    20
    17
See reviews for
9
119
11
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colwyn Bay, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

2 colleagues and I arrived at Jolyon's Cardiff Bay only to learn that I had inadvertently booked Jolyon's No 10, we explained to Jo that our visit to Cardiff was for a meeting at The National Assembly and she immediately contacted Jolyon's No 10 and changed the booking for us. The rooms were clean, comfortable and well appointed and the... More 

Was this review helpful? Yes
Cardiff, Wales, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Jolyons hosts our charity writing group for people affected by cancer once a fortnight and also our Christmas party 2014. The room itself is lovely, great decor (a bit like a tasteful mad hatter's tea party furnishing), warm and welcoming. The staff are wonderful and can't do enough to make sure the group has teas and coffees or a drink... More 

Was this review helpful? Yes
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Another great stay at Jolyon's. Lovely location, a definite bonus for theatre goers, and only a few steps away from the centre with its bars and restaurants. The friendly ambience and rich interiors make this a brilliant place to relax and unwind. Jo is a genuinely lovely lady who couldn't t do enough for us, and Jonathan was absolutely amazing.... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear DLB17, Thank you very for your comments regarding your stay with us at Cardiff Bay. Jonathan and Jo are very happy to read of your comments likewise myself. We do hope to see you return very soon. Kindest regards, Carl Davies General Manager More 

Wales
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2014

Sunday evening stay over to see the Lion King.. From the outside, Jolyons looks. To be closed, we had no problem getting in and were greeted by a lovely lady who made us feel very welcome. Room was on the ground floor at the back of the. Hotel, HUGE four poster bed, extremely comfortable, the bathroom likewise with a. Bath... More 

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Jangolly, Thank you very much for your feed back, I have shared your lovely comments with my team. We are currently working on our hotel giving our rooms a revamp, do visit again to see the changes. kindest regards, Carl Davies General Manager More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2014

Standing on the doorstep, ringing the buzzer for ages with no answer was a poor start. The room was fine in size but was tatty - scratched and poor side tables and felt very basic. No bar despite the websites claims. Unwelcoming and more 2-star than 4.

Was this review helpful? Yes 2
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Jon L, Thank you very much for your review, I am sorry to read of the problems you faced, it is never our intention for any of our guests to leave un happy, we pride ourselves on our highest possible guest service, and it is frustrating to read at this time we did not meet your expectations. Kindest regards,... More 

Bournemouth, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 25, 2014

We were travelling to Cardiff Bay to visit the Doctor Who Experience and wanted a hotel close-by. This was the nearest hotel and i'm so glad we decided to stay here. Lovely location and the view from our room was lovely. The room itself was clean and spacious and decorated well. It had a lovely big, modern bathroom. The staff... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Lindsay F, Thank you very much for your lovely feedback. it is always great to read our guests were well looked after and enjoying their stay. We do hope to see you return in the near future. Kindest regards, Carl Davies General Manager More 

Pembroke
Contributor
18 reviews 18 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 24, 2014

The location in Cardiff Bay, beautiful room and friendliness of staff (Jonathan) make this hotel the best place to stay in Cardiff! The views the bay are stunning. A lovely boutique hotel. Will definitely be back.

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear BeverleyPembroke, Thank you for such a lovely review, Jonathan was thrilled to ready of your comments. We do hope to see you on your next trip to Cardiff Bay. Kindest regards, Carl Davies General Manager More 

Swansea, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

It is very simple: a beautifully furnished b&b in a perfect spot! I'm not sure what people don't understand when you say check in after 3..I'm also not sure why would someone not understand an email lovely Jonathan sends the day before advising of the check-in times..we have actually arrived before 3pm qnd everything was perfect! Beautiful room with the... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear aggiesworld, Thank you very much for your review. I am glad you and your husband had a great stay. Jonathan is thrilled of your comments and I am glad you were well looked after. Kindest regards, Carl Davies General Manager More 

Merthyr
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 26, 2014

This was our fourth visit this year and wowee we didn't have to hang around outside!! On every other occasion they have had to send someone from the sister hotel on the other side of Cardiff. The first time we stayed there we had to wait in the pub next door. By the third time they had managed to operate... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear philwill, Thank you very much for your feedback. Jonathan was thrilled to read of such kind comments, thank you. Our hotel is of limited service but still offering a high standard of service. Unfortunately the bar had closed, however rest assured we will be introducing a new concept in 2015. Kindest regards, Carl Davies General Manager More 

london
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 23, 2014

I stayed here for a few nights last month; it’s a nice hotel, in a nice location with nice staff. A little tired round the edges, but pleasant enough. Dripping tap was a nuisance but we got a bottle of wine for the inconvenience, only real gripe was the breakfast, neither of us enjoyed it, and it’s served in the... More 

Was this review helpful? Yes 5
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear dieselbloke, Thank you very much for your review, we are currently upgrading our rooms at Jolyon's Boutique Hotel. It is very disappointing to read that you didn't enjoy breakfast, following your comments the tap has been fixed. We do hope to see you return in the near future Kindest regards, Carl Davies General Manager More 

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Additional Information about Jolyon's Boutique Hotel

Address: Bute Crescent, Cardiff CF10 5AN, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
Number of rooms: 6
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Also Known As:
Jolyons Boutique Cardiff
Hotel Jolyons Boutique
Jolyon's Boutique Hotel Cardiff, Wales
Hotel Style:
#22 Romantic Hotel in Cardiff

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