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Jolyon's Boutique Hotel

Bute Crescent, Cardiff CF10 5AN, Wales
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Jolyon's Boutique Hotel
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225 reviews from our community

Traveler rating
    106
    59
    22
    21
    17
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10
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Devon
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I travel and stay in different places most weeks and when you come across an original breakfast menu with some great choices where you don't just go for your default option it says something about the place...I cannot recommend enough the cockles, lava and bacon - 3 of my favourite things...what not to love....

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Calne, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here whilst attending an evening event at the millennium centre.The location couldn't be more convenient literally a thirty second stroll away. From the friendly welcome to our departure nothing seemed to be too much trouble. The jacuzzi bath was a delight and the bed comfortable.

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Pontypridd, Wales, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely place to stay. All the staff are friendly and happy to help, the rooms are beautiful and very clean, the location is fab whether your visiting Cardiff Bay or the city. We had a lovely stay and will be back, we also plan on visiting the sister hotel Joylons at no. 10. We stayed in room 7... More 

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Newport
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Shown to our room by Jo who was very friendly and welcoming. Room comfortable bathroom huge. Welsh breakfast cooked to order very good and staff very good too. Location perfect for Cardiff Bay and surrounding areas.

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Cathy B, Thank you very much for your recent feedback. I am thrilled that Jo looked after you upon check in. I am glad to read that you enjoyed breakfast and that you found the staff very good too Kindest regards, Carl Davies General Manager More 

Caerphilly, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 28, 2015

We visited here weekend after valentines day we had a realy comfortable stay we supposed to have gone the week before for Valentine's night but I was ill and they changed the date no problem.The staff put all rose petals on the bed a big soft loveheart 2 rubber ducks and provided a bottle of red wine as my husband... More 

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear happyholidayers98, thank you very much for your feedback regarding your stay, I am thrilled that my team at Cardiff Bay looked after you, Its fantastic to read that you enjoyed your time with us. Kindest regards, Carl Davies General Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

6th time here and I'm not disappointed i travel alone on business and every time I stay I get a warm welcome and immediately feel safe, I have been spoilt with a spacious suite this time and I must say its fabulous from the heated bathroom floor and whirlpool bath to the very reasonably priced mini bar it's fabulous, I... More 

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Laurac0185, Thank you very much for your feed back. its always great to read comments such as yours and I am thrilled that every stay is great for you. Kindest regards, Carl Davies General Manager More 

Devon
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 13, 2015

Stayed at Jolyons earlier this week on a short break in Cardiff. Was so looking forward to a sumptuous stay in this boutique hotel, and had high expectations, but was very disappointed. It has a very neglected, run-down feel, and there is certainly no luxury as promised. Carpets, curtains and fittings are I would describe it as a glorified B&B... More 

Was this review helpful? Yes 3
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Janie56, Thank you very much for your feedback, I am sorry to read that we didn't meet your expectations at this time, rest assured I have shared your comments with my team where we will try to make the necessary changes where we can. with kind regards Carl Davies General Manager More 

Thornbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

Jonathan is an absolute star. Five star welcome, great room overlooking the Milennium Centre, whirlpoo bath :-) In the morning, the service was again impeccable, the breakfast fabulous. I'd stay there again tomorrow.

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Karen W, Thank you very much for your feed back regarding your recent stay with us. I have shared your comments with Jonathan who I know is thrilled. We do hope to see you return soon With Kind regards, Carl Davies General Manager More 

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 4, 2015 via mobile

We were very much looking forward to our stay at this hotel. It was one that we'd often fancied it never got around to but we were left disappointed with the value for money we got. Our room (number 3) was very small and frankly very unimpressive. It had a budget B&B feel to it, dark, with no shower and... More 

Was this review helpful? Yes 2
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear AlexMitchell2000, Thank you very much for your feedback regarding your stay with us, its very dis-heartening to read you had a disappointing time with us. We are currently in the process of upgrading our rooms with only two left where we have also included my modern flat screen televisions. I have shared your comments with Jonathan who is thrilled... More 

Bristol
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2015

Had a wonderful stay here, the location is perfect and is within reach of all the Bay has to offer and is also only a 5/10 min train journey into the Centre. The staff are friendly and helpful, the room I stayed in was well laid out, clean and the bed very comfortable. The hotel is clean throughout and well... More 

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Jeffers Bristol, Thank you very much for your review it is always great to read your had good time with us and I am glad you enjoyed room 5 with its views. We do hope to see you return in the near future, Kindest regards, Carl Davies General Manager More 

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