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Jolyon's Boutique Hotel

Bute Crescent, Cardiff CF10 5AN, Wales
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1 room 1 guest
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (70)
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Cheltenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I sent the following in an email after our stay, it's been a week and I haven't yet received a response: My partner and I stayed at the Cardiff Bay Jolyon Hotel last Monday night to celebrate my birthday. It was last minute and a fair price, so I didn’t expect luxury, though what expectations I did have weren’t met.... More 

Was this review helpful? Yes 1
Hook
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned home from a wonderful trip to Cardiff Bay, went to see a show in the Millennium Centre. We arrived early and just wanted to drop our cases off, we were duly met by a charming young man called Ian, well Ian is such a credit, nothing was too much trouble for him, we were given our room early... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear HookSapphire, I am thrilled to see you enjoyed your visit to Cardiff Bay. I am thrilled that you were well looked after by Ian he is also new to my team and he is thrilled of such great feedback. I do hope to see you return very soon Kind regards, Carl Davies General Manager More 

weston-super-mare, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Our room was small but very clean and had all we needed , the staff especially Julian was very attentive and couldn't have done more for us , we loved the breakfast and was good value for money , the chef would have done anything that we wanted , very hospitable .

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Amanda W, Thank you very much for your review. Yet again I am very proud to see Jonathan and my team are delivering high standards of guest service yet again I do hope to see you return very soon My kindest regards Carl Davies General Manager More 

Gloucester, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent value for money, ideal location for Cardiff Bay bars and restaurants..Great service and assistance from the staff....will definitely visit again..please note room was very warm..would have been great if fan was available

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear 95Clareme1, Thank you very much for your review. I am so happy to read that you found the hotel a little gem and value for money. I am thrilled that my team continue to deliver such great service time and time again. Kindest regards, Carl Davies General Manager More 

Swansea, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Weekend away to see a show, perfect location for theatre . Rooms quirky, very clean. Breakfast cooked to order non of your plastic buffet style. Ian is a star. Would definitely stay here again. Enough restaurants within walking distance, would ask the pub next door to clean up backyard as it looks a mess and looks as if it belongs... More 

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear mickeymouse186466, Thank you for taking your time to share your experience of our hotel. I am thrilled to read our location was perfect for the Millennium Centre. Ian is thrilled to see your comments, and its great as he has just joined our team at Cardiff Bay. Indeed the back garden does belong to us, this is currently in... More 

Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for two nights, in room 1 on the ground floor, as part of a birthday trip so we could attend the Dr Who experience. The room was immaculate and very well appointed, with a stunning (and comfy) bed, with a beautiful bathroom. The walk in shower was great, with superb water pressure and plenty of... More 

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Mark S, Thank you very much for sharing your experience of our hotel on trip advisor. Jonathan is thrilled to read of your comments, its always great to see such pleasing feedback. I am please to see you found the hotel an absolute gem in a prime location. Once again thank you for your review, kindest regards, Carl Davies... More 

Reading, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel is clean, comfortable and rooms are spacious and well equipped, shabby looking from the outside and the garden is a wreck, obviously the price per night is based solely on the location, not worth £100 pn, more in the region of £60 pn would be a fair price

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear waynelilley, Than you very much for sharing your comments. I am thrilled to read you found our hotel clean, comfortable and well equipped. We are currently completing external development work so the exterior of the hotel will be experiencing change soon. Once again thank you for your review Kindest regards, Carl Davies General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel in perfect location Am absolutely beatiful hotel and not to mention Jonathan the staff there who couldny do enough for us a true gentleman, he treated us like a friend A great little get away xxx

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Matthew s, Thank you for such lovely feed back, Jonathan was very happy to see your comments. Its great to see you had an amazing stay and would rate us 5***** I do hope to see you return soon, Kindest regards, Carl Davies General Manager More 

Wales
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Recently stayed at Jolyons for two nights. Booked the nights on separate bookings so on first night stayed in Room 1 which was very spacious bathroom with separate shower and bath again very spacious. We explained to Jonathan at breakfast that we were in another room for the second night. We were going to my partners daughter's graduation in the... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Jenjess, Thank you very much for sharing your experience regarding your recent stay with us. I am thrilled to read you found our hotel the best in the bay and that you would recommend us. I do hope to see you return on your next trip to Cardiff Bay Warm regards Carl Davies General Manager More 

Bristol, United Kingdom
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 22, 2015

Had 1 night here and was delighted to be upgraded to a suite which was like a mini apartment except I have never been in one with gilt chairs and a deep plunge bath before! It was really well equipped - all the usual things plus fridge, microwave and coffee maker and the bed was very comfy. The plunge bath... More 

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Jeanette W, Thank you very much for such a great review, I'm glad you enjoyed your stay at Jolyon's No10 Boutique Hotel. I have shared your comments with my team who are thrilled. It would give me great pleasure to welcome you back in the near future Kindest regards Carl Davies General Manager More 

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