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Jolyon's Boutique Hotel

Bute Crescent, Cardiff CF10 5AN, Wales
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Neath, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this small hotel as it is convenient for the millennium centre where we went to see a show. Lovely bedroom with real old furniture crisp clean bedding a huge fluffy towels. Hair dryer and iron and a thoughtful touch a small folding ironing board. The staff were friendly and helpful. The Welsh breakfast which my husband had... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a lovely stay at Jolyons in the bay whilst watching The Bodyguard on the weekend. Jonathan is an amazing host. Very welcoming. Beaytiful room, lovely beeakfast. My only critique is that we were in room 4 and it's overlooking a bar next door but one. It's very noisy through the night. I would definately stay again if it was... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

I booked this hotel as I was after a bit of luxury for an evening in Cardiff, I guess my first mistake was looking for the best price online as I ended up with jolyons bargain basement room, or as my wife called it a bedsit! The walls were scuffed with a couple of holes in them, the TV was... More 

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Trip advisor member, Thank you for your review. I have shared your comments with my team at Cardiff Bay, rest assured where we can we will use your feedback to improve. Kindest regards, Carl Davies General Manager More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A gem of a Hotel - large modern bedroom with bathroom from a Sunday supplement. Friendly staff and a legendary Welsh breakfast. Would go there again any time provided that there is room for me since it is small and very popular.

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Gerry M, Thank you for your feed back I am thrilled to read you found our hotel a Gem. I am glad you enjoyed our hearty welsh breakfast. I do hope to see you return soon Kindest regards, Carl Davies General Manager More 

Worcester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

simply the best hotel in this price range west of the malvern hills, staff, cleanliness, location, and a big welsh welocome, what more do you want. All in all a very good base for Cardiff central and the Millenium stadium events, even a water taxi nearby to the stadium.

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Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear hillview9, Thank you very must for you review, I am glad you found us the best in the west. Thank you for your comments and we do hope to see you return in the near future Kindest regards, Carl Davies General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 21, 2015

My husband and I stayed here for a 3 day city break from 18th May and found it to be the most impersonal hotel ever. The room was only cleaned once and that meant the bed was made and bins emptied, no clean towels daily or bath/ shower cleaned. The only place i've stayed where the toilet roll ran out!!... More 

Was this review helpful? Yes 4
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Andrea A, Thank you very much for your feedback, it is with great regret and disappointment to read your comments. I have share your comments with my team we will ensure immediate improvement. Towels will only be replaced daily if left inside the bath tub, our bathrooms do have notices to explain this to ensure we don't unnecessarily wash... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 20, 2015

In December I booked to one night stay at Jolyons in Cardiff Bay in March, as part of a Christmas present for my wife. I booked room number 2 as the web site boasted it had a whirlpool bath as well as shower in the en suite bathroom. The day before our stay, I received a voicemail message asking me... More 

Was this review helpful? Yes 2
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Alex H, Thank you very much for your comments regarding your stay. Unfortunately I am only now learning of your experience at the hotel which certainly isn't the norm at Jolyons Boutique Quality Accommodation. We have made a large number of Changes since your stay at Christmas including full refurbishment of all rooms and upgrade on the televisions. We... More 

Orlando
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 17, 2015

nice little hotel in the heart of Cardiff Bay. Decor very nicely done, lovely bedroom and bathroom, recently done up I would suspect. Great welcome from young girl working there. Couple of things though, bathroom had massive window, but had to keep blind closed otherwise people would see us sitting on the loo! No shower, just bath.,had lovely big bed... More 

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear PeteandAly, Thank you very must for your feedback regarding your stay with us. We take all feed back seriously to improve where we can. I am glad you found the bedroom and bathroom lovely and you had a nice welcome we do hope to see you return in the near future Kindest regards, Carl Davies General Manager More 

Defford, null, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 4, 2015

This hotel is in a fantastic location. friendly and helpful staff and the best breakfast. Bedrooms are beautiful and unique. we stayed whilst visiting Cardiff for the rugby. easy to get to city centre and plenty of choices of restaurants.

Was this review helpful? Yes 1
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Linda G, Thank you very much for your review. I'm glad you found the hotel a great place to stay, and you enjoyed breakfast and your room. I do hope you choose Jolyons on your next trip to Cardiff Kindest regards, Carl Davies General Manager More 

Devon
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 29, 2015

I travel and stay in different places most weeks and when you come across an original breakfast menu with some great choices where you don't just go for your default option it says something about the place...I cannot recommend enough the cockles, lava and bacon - 3 of my favourite things...what not to love....

Was this review helpful? Yes
Carl J, General Manager at Jolyon's Boutique Hotel, responded to this review

Dear Draya71, Thank you very much for your review. I am thrilled to read you enjoyed our breakfast offering and I am glad you enjoyed the cockles, bacon and Lava Bread. We do hope to see you again soon Kind regards, Carl Davies General Manager More 

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