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Mercure Cardiff Holland House Hotel and Spa

4.0 of 5 24-26 Newport Road, Cardiff CF24 0DD, Wales
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Certificate of Excellence 2014
Mercure Cardiff Holland House Hotel and Spa
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Mercure Cardiff Holland House Hotel and Spa
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1,349 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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exeter
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked two nights in a privilege room. On arrival our room was somewhat cold and wouldn't warm up. We brought it to the attention of the reception desk and although it appeared to be a technical problem an engineer was consulted and the problem was fixed. The staff here are always very obliging.

Review collected in partnership with Mercure Hotels

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I spoke to the hotel before hand explaining I was going to propose to my girlfriend and would like the room decorated. They were very happy to help and the room looked beautiful, even better than I imagined. The privilege room was perfect. Lots of room and lovely views over the city. She said yes by the way

Review collected in partnership with Mercure Hotels

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my partner recently stayed at this lovely hotel for a spa weekend. From the moment we arrived nothing was too much trouble, the staff were all helpful and polite with every query quickly dealt with. The food in this hotel is amazing really top class! The restaurant manager was so helpful when we wanted to eat early, like... More 

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Dolgellau, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well this stay took me by surprise, hadn't stayed here for a few months. Glad I did this time around. Easier online booking, easier and smoother checking in with their online system. And the bedrooms have had had a face lift, gone is the dated carpet and woodwork, in is a very contemporary look and freshness. Well done guys, will... More 

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Bristol
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is roughly 5/10 mins walk from the City Centre and also Cardiff Queen St station. On arrival my check-in went smoothly and Chris was welcoming and fully understood and knew how to help when I discussed my check-in details (I originally booked for two nights, but then added an extra night to my booking the previous night). The... More 

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Swindon, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really nice Hotel 5min walk and your in the city centre . We caught the train to Cardiff central £5 for a taxi to hotel ,we had a large room on 6th floor heating was very good with room thermostat adjustable to suit , tv was adequate , breakfast was superb all the usual but help yourself. Spa was very... More 

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Bicester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed the stay, the breakfast and the evening meal was fantastic, especially the butternut squash Rissotto and the sticky toffee pudding. The waitress service and recommendation was excellent Thank you.

Review collected in partnership with Accorhotels.com

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England
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This extremely nice hotel is within an easy 5 minute walking distance of the shopping area of Cardiff. It is on a main road but there is very little traffic noise. We chose a mid to higher floor and the 11 th floor was perfect. Our bedroom, with king and single, was large, nicely furnished with discreet cupboards for everything,... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We only stopped over for one night and turned up without a booking. Wayne at the front desk could not have served us any better. His customer service was amazing. We requested a room on a high floor and he allocated a room on the 14th floor with amazing views of the bay. The room was of high spec, and... More 

Was this review helpful? Yes 1
Abergavenny, United Kingdom
Top Contributor
148 reviews 148 reviews
59 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

From the welcome on arrival to the goodbye on departure everything was perfect. I had pleasant memories from stays over four years ago and it's still as good. We had a spacious room on the 14th floor with views across the city. Really quiet but it was January. Good size bed, desk area, also a coffee table and two chairs,... More 

Was this review helpful? Yes 1
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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, ACCOR, getaroom.com, Despegar.com, Agoda, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#2 Spa Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#14 Romantic Hotel in Cardiff
#16 Family Hotel in Cardiff

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