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Mercure Cardiff Holland House Hotel and Spa

4.0 of 5 24-26 Newport Road, Cardiff CF24 0DD, Wales
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Certificate of Excellence 2014
Mercure Cardiff Holland House Hotel and Spa
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Mercure Cardiff Holland House Hotel and Spa
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1,273 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Top Contributor
108 reviews 108 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This huge tower-block hotel, though officially missing being in the 'centre of town' - wrong side of the Valleys rail line - is literally under 5 minutes' walk to the main shopping drag. Staff were welcoming and efficient (taxis called with exact estimates of waiting time etc). Place has been recently re-furbished and is really spick and span. Rooms are... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Many thanks for taking the time to post your review- we really appreciate you sharing your positive comments about the team and the hotel- especially regarding our refurbished rooms and corridors- the corridor pictures are quite humerous and worth seeing..... We hope to be able to welcome you back and offer you a large range of cocktails next time too... More

Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

An outstanding stay in Cardiff at this hotel. My room was spacious, comfortable and spotlessly clean with an excellent work area. The staff were very approachable and friendly and nothing was too much trouble. The food was first class and the ice cold Heineken was a welcome treat after a long day leading a course.

Was this review helpful? Yes 1
Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

We were thrilled to read your review and 5* rating- thank you so much for your feedback and recommendation. We hope you have reason to return again soon- if not for business then maybe pleasure and take advantage of our leisure facilities next time too Thanks again Kind regards Marisa Morteo General Manager More

Shrewsbury, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just stayed here for 2 nights in one of the hotel's cheapest rooms. It was very big, with a bathroom with a good sized shower cubicle and a bath and plenty of room to move. It was very clean and comfortable. We only met the reception staff who were excellent. Its very near the city centre.

Was this review helpful? Yes 1
Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your 'excellent' review about your recent break with us. We were pleased you found our rooms spacious and the front office team 'excellent' too. We hope you enrolled in our loyalty program as we have some fantastic offers... might tempt you to return again soon. Kind regards Marisa Morteo General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel for a short overnight stay mainly because of spa and location to city centre. After reading the reviews nearly cancelled booking. Glad we didnt.. easy to find hotel and parking although small we managed to find a space. Upon arrival from the reception area very clean and tidy. Arrived before check in time was able to leave... More

Was this review helpful? Yes 2
Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

We were all so pleased that you decided not to cancel your booking with us and even more so with your lovely comments about your stay. Sincere thanks for taking the time to share your feedback and we hope that you will not think twice to return to us in the future Kind regards Marisa Morteo General Manager More

Preston, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked for 1 night ... Has the added extra of underground parking .. Nice reception area , very modern . Room on the 4th Floor ... Big room with walk in shower as well as a bath. Free Wifi in the room which is a must these days ... Beats it's rival hotels in the area ! Breakfast buffet style... More

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Newport, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night after watching rugby at the millennium stadium. We had a suite on the 15th floor which was really nice with great views. Staff were very helpful and very professional without being too officious. We ate in the restaurant and really couldn't fault the food and service. We used the spa for a back massage which... More

Was this review helpful? Yes 1
Swansea, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

I got home from staying here yesterday. Me and my friends hated this hotel. It's was very noisy and dirty. Food not very good and rooms were tiny. Staff were rude and didn't want to know, they were lazy. Also very expensive. I recently stayed at Hilton in Cardiff that was outstanding. So I shall be staying there in the... More

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Stonehouse, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We sTayed for 1 night and will stay longer on our next visit to Cardiff. Allocated room on 7th floor which gave superb views over the distant hills. Even though situated on the main Newport Road, did not hear any traffic or other outside noise. Hotel is 5 minute walk to the main shopping streets, 10 minutes from Motorpoint Theatre... More

Was this review helpful? Yes 1
Pontypool, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here overnight after a visit to the New Theatre. Really nice hotel, room was spacious and clean with everything you needed, we were on the 7th floor so great views over Cardiff (pity about the rain). The staff were very friendly and helpful, great selection for breakfast both hot and cold buffet style so you could have as much... More

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic view over the city from our spacious seventh floor room. Couldn't fault the room or other facilities such as the modern leisure facilities. The hotel is well located, only a five minute walk from the bottom of Queen Street leading into the city centre. Very happy with the £171 paid for three nights through lastminute.com but at full price... More

Was this review helpful? Yes 1
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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales

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