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All 82 Cardiff hotels

Mercure Cardiff Holland House Hotel and Spa

4.0 of 5 Hotel   |   24-26 Newport Road, Cardiff CF24 0DD, Wales
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Ranked #15 of 82 hotels in Cardiff
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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1,189 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Pershore, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

Overall poor,shame as staff very good. Ridiculous price drinks,breakfast very poor,place smells of chlorine from pool in entrance and first floor. Windows need cleaning badly . Stayed 3 days and bed not changed! No vase for a bunch of flowers.

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stay of 4 nights, , lovely staff very accommodating, especially for companion who is a wheelchair user,cannot fault the hotel at all, breakfast buffet offered variety, ( cannot comment on Restaurant for evening meal as I did not use it) very clean hotel, comfortable beds, room service daily,very close to shopping mall, overall a very pleasant stay.

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Many thanks for your feedback and taking the time to post your review. We were so pleased to read you had a 'lovely' stay and felt welcomed at the hotel. We look forward to welcoming you back soon Kind regards Marisa Morteo General Manager More

Adelaide, Australia
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was a good hotel with an excellent location - only a few minutes walk to Cardiff pedestrian shopping center.However inside it was like a rabbit warren with extremely small windy corridors. Once we found our room it was huge and had great views towards the harbour BUT the first thing you see as you walk in the room are... More

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Stockport, United Kingdom
Top Contributor
98 reviews 98 reviews
63 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed a good 2 nights stay here , this hotel is ideally situated close to all the shops and bars in Cardiff . Rooms are gorgeous and big with great views over Cardiff Breakfast is lovely and tasty staff are very friendly indeed , you can have a good chat with them my wife enjoyed the swimming pool

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

We were thrilled to read you enjoyed your 2 night stay with us and found the hotel ideally situated, rooms spacious and the team friendly. Thank you so much for posting your great feedback and hope to see you again soon Kind regards Marisa Morteo General Manager More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the hotel one night and had a spa day the following day. The hotel is clean, modern and conveniently located although the hotel is part of a chain it has a warm feel to it. The room we had was a corner room on a high floor with an amazing view of the City Centre-worth paying extra... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you so much for taking the time to post your positive feedback. It was great to read that you had a relaxing day in the spa and found the hotel views stunning from your superior room. Hope you have reason to return for another break soon Kind regards Marisa Morteo General Manager More

Lydney, United Kingdom
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

we have just returned from a 2 night stay at Holland house. I have stayed here several times in the past and it never disappoints. I like the higher floor rooms as there is a brilliant view. this time we looked at the bay. the staff are really very friendly and extremely helpful from the reception staff to Eyup and... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Wow, thank you for your 5 star review. The team were truly thrilled with your feedback and so pleased that you returned to stay with us again. Do look out for our spa packages as there are some great deals out there and you won't be disappointed with our range. Hope we have tempted you to come back soon.... Kind... More

Swansea, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is situated on the edge of Cardiffs amazing shopping district,a 5 minute walk from the station and only a couple of kilometres from Cardiff Bay. The Hotel is large and modern with a great pool and Spa facilities. Our room on the 10th floor was big and roomy with amazing views from the large picture windows.The bed was... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you so much for posting your review and for the great feedback. Our Privilege rooms do have some amazing views across the city and bay and are currently being refurbished too. We are so pleased to have exceeded your expectations and hope that you will have reason to Return to Cardiff again soon. Kind regards Marisa Morteo General Manager More

St. John's, Canada
Top Contributor
114 reviews 114 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night of our tour. Staff were pleasant and the room was excellent. We had a Queen plus single bed. The room was large with a desk and chair plus 2 armchairs and a table. There was a fridge and safe. Plenty of storage and very comfortable beds. The bathroom had a separate shower and tub. We... More

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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Cardiff #6 Luxury Hotel in Cardiff #7 Business Hotel in Cardiff #12 Romantic Hotel in Cardiff #17 Family Hotel in Cardiff
Hotel Class
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 
Number of rooms
165

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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