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All 81 Cardiff hotels

Mercure Cardiff Holland House Hotel and Spa

4.0 of 5 Hotel   |   24-26 Newport Road, Cardiff CF24 0DD, Wales
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77%
Ranked #15 of 81 hotels in Cardiff
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
valerie6137 Birkenhead, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Birkenhead, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First impression is wow 12th floor room and the view is great although our room looked down at the prison,further you could see Cardiff bay etc.Room getting little tired with curtains needing fixing and marks on carpet.All the staff we met were very nice and polite and the leisure facilities where very good.Overall good stay was had.

Review collected in partnership with redspottedhanky.com

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

For the price brilliant value.... Great room really comfy beds room very clean and tidy....plenty of hot water ...coffee and tea.....and fab service reception staff A++ would be my 1st choice when I stay in cardiff again!! :-) ,

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england
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Reception area dosent reflex the bedroom...we were given a upgrade room with views of city...windows that dirty u cant see out, furniture battered, bathroom fittings old in need of a good bleach. No toiletries, one towel and generally in need of a good clean...carpets worn and stained and generally dirty. Have to say we were really disappointed with the lack... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Spent three nights at the Mecure Cardiff Holland and was very impressed. The room was large, well laid out, with bath and separate shower. The beds were extremely comfy. The swimming pool is a definite plus, 25metres large pool, with Jacuzzi and sauna. Staff very friendly and helpful. Bar food good. For breakfast try the Elderberry café around the corner,... More

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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I booked this hotel as me and my girlfriend were visiting Cardiff for the weekend, and I decided that I would book a really nice hotel as a bit of a suprise. On arrival it was looking really good. Car park is ideal and no stress about where to go or anything. Wayne was on reception and he was really... More

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wales
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a 3 day Christmas package on a recommendation from last year's guest. One expects over Christmas this to include meals -ALL meals especially as brochure said ALL meals. Everything OK until just before Christmas message from Hotel to ask if we wanted to book Christmas evening meal for extra payment and there were only a few places left! This... More

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cardiff
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked a special privilege room on the 12th floor for my parents 40th wedding anniversary. Faultless service. They loved the room, the view and and the lovely pool and spa. We all had a fantastic meal in the restaurant and ate the best rib eye steak with home made chips ever. The waiter and waitress Eyup and Suzan were very... More

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Belfast, United Kingdom
Top Contributor
124 reviews 124 reviews
54 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 1 week ago

Big corporate hotel. Nice rooms with great city views. Ask for high floor room. Eat out - lots of options in the city nearby. Food in the hotel good but restaurant feels bright and corporate. Worth booking if you get a good deal but if you aren't on business there are better hotels with a bit of character.

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Plymouth, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Chose this hotel as I had stayed before, was booked by my friend as a 40th birthday treat for me .She had upgraded us to a penthouse suite which was lovely though as someone has said the coffee pods were lacking and either decaff or not each day .Likewise the paid upgrade for the supposed well stocked mini bar was... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

We were so pleased to read that you recommend our suites and also mentioned our presidential suite too- they are quite amazing with spectacular views! We were sorry to read that there was confusion with bottled water and a jug of water during the one evening and hope that this did not spoil your meal in the restaurant. As mentioned... More

Caerwys, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here regularly on business. It is a stable but not overwhelming corporate hotel. However the staff are good and the rooms well serviced - the food is way too expensive and the bar the same - you get what you pay for - a bland but good hotel - avoid the breakfasts way far too expensive there are... More

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Marisa M, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

We really appreciate your honest feedback - thank you. We are disappointed to note that we have not exceeded your expectations and that although you stay with us regularly we have not wowed you yet...... We are in the process of launching new seasonal menus and local specials and hope that this might pleasantly surprise you next time Please do... More

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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland House Cardiff Hotel
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#9 Family Hotel in Cardiff
#17 Romantic Hotel in Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Official Description (provided by the hotel):
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 
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