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Mercure Cardiff Holland House Hotel and Spa

4.0 of 5 24-26 Newport Road, Cardiff CF24 0DD, Wales
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Certificate of Excellence 2014
Mercure Cardiff Holland House Hotel and Spa
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Mercure Cardiff Holland House Hotel and Spa
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1,302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucks. UK
Top Contributor
142 reviews 142 reviews
83 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had originally booked another Mercure in Cardiff which had closed and our booking was transferred here so had no real expectations. The car park is a little tight and small and costs £12 for 24 hours - but that's OK for a city centre. The reception staff were very friendly and helpful and the room was recently refurbished, huge,... More 

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Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

booked a spa break staying overnight with a 3 course meal and breakfast included. We arrived at the spa and were welcomed given slippers and a robe. Treatments were lovely and the spa area was nice and clean. No staff around however to help with queries eg nobody was ever on reception. The swimming pool we were unable to use... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived saturday evening around 7pm with 3 other couples,too find there was no parking spaces left in the car park below the hotel so we had to park in the street next too the hotel. We went straight to main reception and asked if our cars were ok parked in that street to which the receptionist replied yes there... More 

Was this review helpful? Yes 1
Colwyn Bay, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Just returned from a one night stay. I was under the impression the company I work for had booked bed and breakfast. While checking in I was told it was room only. I checked later that evening to be told it was a mistake and breakfast was included. When I went down for breakfast the following morning I was informed... More 

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swansea
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the pleasure of staying at this hotel when we went to see Alfie Boe at the Motorpoint Arena.We arrived too early to check in so we left our bags at reception and did some retail therapy in the city center.We were welcomed back on our return by the lovely ladies on the desk and given our fantastic room... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

We attended the misteltoe masquerade christmas party and opted to stay. Booked a suite which more than value for money. Room ammenities were amazing. 2 bathrooms, seperated living and bedroom space with a giant queen bed. Staff were friendly and helpful. Breakfasr brought to the room. Was delicious and plentyful. Would recommend this hotel to any visitors of cardiff as... More 

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Bournemouth
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

We have stayed at this hotel three times, each December. We had a Prestige room on the 12th floor which had a marvellous view, large very comfortable bed and had recently been refurbished. Sadly we were not impressed this time. With a taxi booked for early evening, we decided to eat dinner in the bar before going out. Our order... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The great risk when you stay at the same hotel a few times is that one day you get to feel very disappointed. Reviews from guest like Johnsbarrowman who rated Mercure "Terrible" also makes you wonder if he stayed in the same hotel or not? My experience with Mercure hotel Cardiff has always been excellent. As a regular visitor to... More 

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Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Were currently on our way home from a two night stay in the mercure holland house. My partner and I have stayed in many hotels in Cardiff and do so on a regular basis and this is by far one of the best we have stayed in so far. However some improvements needed before we would consider staying here again:-... More 

Was this review helpful? Yes 1
Bracknell, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to Cardiif for our annual family get together. We had had to book the Christmas event as we were told the restaurant was closed over the party event season. This had happened in 2013 and we were only advised 2 days before we were due to go that we could not eat in the hotel despite having made a... More 

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Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, getaroom.com, Despegar.com, EasyToBook, Travelocity, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Mercure Cardiff Holland House Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#3 Spa Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#15 Family Hotel in Cardiff

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