We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Cardiff Holland House Hotel and Spa

#12 of 79 Hotels in Cardiff
Certificate of Excellence
Hotel website
Hotel deals
24-26 Newport Road, Cardiff CF24 0DD, Wales
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Mercure Cardiff Holland House Hotel and Spa
View Map
Add Photo Write a Review

1,620 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    709
    546
    218
    89
    58
See reviews for
182
613
58
315
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1620)
  • Mar-May only
    (413)
  • Jun-Aug only
    (495)
  • Sep-Nov only
    (344)
  • Dec-Feb only
    (368)
All months
Cwmbran, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Mercure is at the city end of Newport Road. Easy walking distance to the vibrant city centre, no more than 5 minutes at a steady pace. It has recently had a refurbishment. Bar and restaurant area is very nice. Our room was large and spacious. Excellent staff. Don't book breakfast in advance if it is not included in your... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I booked this spa packages for a 40th Birthday gift for my best friend and myself to have a girls day out. When I contact the spa directly their prices for this package was £18.00 dearer than booking through a third party (spabreaks.com). The package itself was good value for money, and the facilities were clean and tidy and staff... More 

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The newly refurbished Mercure in Cardiff is doing everything right. I loved the décor in the common areas, especially the reception, bar and restaurant area. The room was comfortable and spacious, immaculately cleaned and with lovely interior design throughout. I loved luxuriating the the beautiful bath tub after a tiring day of travels. The laundry service was very handy for... More 

Was this review helpful? Yes 1
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very easy check-in. Staff were polite. The room was very big with a really comfy bed. Just 5 minutes walk from queen street which is the heart of Cardiff's shopping area. From their you can also catch a bus or a train to Cardiff bay.

Was this review helpful? Yes 1
Rhondda Cynon Taf, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel. It's been recently renovated and to a very high standard. Definatly outshines other hotels in cardiff city centre. The decor is very modern and cosy. The cleanliness is impeccable and I honestly could not fault 1 thing. Excellent location for a night out with my partner. Perfect for a romantic night away!

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has been recently renovated and I think it's great. The layout in the reception area is a little odd but the staff was first rate and attentive. Check in was easy and quick. The rooms are terrific. They are very clean, updated and large with a comfortable bed and great lighting. A good sized desk with a nice... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

No reception desk at hotel was a bit strange as we had to check in with a young man with an ipad although he was helpful. Events manager called Jess very helpful. Accessible room a let down as wheelchair would not fit in cubicle so anymore than one night stay in this room would not be appropriate.

Was this review helpful? Yes 2
Ruislip
1 review
5 of 5 stars Reviewed 6 days ago NEW

I came with to Cardiff on 16th August 2015 to drop my daughter off and to have a break with my parents. On the 18th August my Dad was admitted to hospital...For the next 6 days my schedule changed completely and between my daughter ( on crutches ) and my Dad in Hospital Mercure became my hime away from home.... More 

Was this review helpful? Yes
Aylesbury, United Kingdom
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Disappointed as I have stayed here on a number of occasions and loved this hotel. Sad to say the refurb I has spolit the hotel. There is not real reception it is a bench. On my arrival I had to walk around the hotel looking for someone to check me in as they were using a table on the first... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

309 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (233)
Viewed
Room/suite (89)
Viewed
Hotel & grounds (23)
Viewed
View from room (18)
Viewed
Bathroom (34)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (12)
Viewed
Dining (21)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (6)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cardiff hotels
0.4 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#5 of 79 in Cardiff
4.5 of 5 stars 1,483 reviews
0.5 mi away
Novotel Cardiff Centre
Novotel Cardiff Centre
#11 of 79 in Cardiff
4.0 of 5 stars 1,492 reviews
0.5 mi away
Hilton Cardiff
Hilton Cardiff
#16 of 79 in Cardiff
4.0 of 5 stars 1,944 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
The St. David's Hotel & Spa
0.6 mi away
Radisson Blu Hotel, Cardiff
0.3 mi away
The Parc Hotel
The Parc Hotel
#3 of 79 in Cardiff
4.0 of 5 stars 1,169 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay