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All 82 Cardiff hotels

BEST WESTERN PLUS New House Country Hotel

Thornhill Road, Cardiff CF83 1LY, Wales
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Ranked #3 of 82 Hotels in Cardiff
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Mark L Northampton, United Kingdom
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255 reviews from our community

Traveler rating
    160
    71
    11
    8
    5
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • German first
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English first
Caldicot
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for my friend's wedding a few days ago. When I arrived I was took back on the views of the area and it truly is a beautiful Hotel. The service from the staff was excellent - through the day & night of the wedding and the breakfast the next morning. We stayed in room... More

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doncaster
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

just returned from a lovely 3 night stay at this hotel,the hotel is set back in its own grounds and the views are great, we stayed in room 3 on the ground floor and it had doors opening out onto a lovely sun terrace,the room was very clean and comfy and all the staff were very friendly and informative regarding... More

Was this review helpful? Yes 1
doncaster
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

had lovely 3 night stay at this hotel,the views are lovely and the bedroom very clean and well presented,the staff are very friendly and helpful,its a lovely hotel and we will return.the hotel is set back in its own grounds and has plenty of parking,there is also a bus stop very close to the hotel so we caught the bus... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviwer I am glad to hear you enjoyed your recent stay with us at The New House. It sounds like you got out and about and explored the local area! We look forward to welcomig you back in the future. More

Liverpool
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just south of Caerphilly has a great view over Cardiff and across to bay area. Old House which has been converetd well to a hotel. Rooms fine - one I have been put up in is bit 80/90's but is fine and good size with great view. Restaurant and bar area are well done and food is good - best... More

Was this review helpful? Yes 1
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay with us at The New House. I do hope you will be back to see us again in the future. More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We hosted a two-day residential course for TV Production Managers and cannot speak highly enough of this friendly, efficient and beautifully located hotel with excellent staff and delicious, affordable catering. Oliver and his team looked after us attentively, without. Being intrusive and all layout, equipment and catering requirements were met properly. Our delegates were impressed and inspired by the hotel... More

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From a high quality 4 star hotel. Attended a wedding - all the food was very well done: canapés, three course dinner and late evening buffet. Service was very friendly and struck the right balance of being informal and professional. Great views over Cardiff City and the bay.

Was this review helpful? Yes 1
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer I am glad to hear you enjoyed your recent experience with us for a wedding you attended. We pride ourselves on a warm Welsh welcome, and the use of Welsh produce in our dishes. I do hope you will consider staying with us again in the future. More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This. Was a lovely looking hotel, beautiful views and surroundings, but sadly hotels like this are more for weddings than couples wanting to get away for relaxing. As there is only one entrance to the hotel, it's awkward when u walk in and the bride is in front of you or her guests, and you have to make your way... More

Was this review helpful? Yes 1
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay at the hotel, I am sorry your stay was not quite what you expected due to the wedding which was taking place. I do hope you will visit us again, during the winter months we do not have quite so many weddings but the... More

Newick
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here on business, was given a lovely room which was very big with a view of the bay. Great friendly hotel not too busy and the rooms were not too hot. Would recommend this for a weekend away as well as the business traveller. Great clean and tidy hotel.

Was this review helpful? Yes
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for writing such a lovely review regarding your recent stay with us. I do hope we will see you again in the future for a leisure break. More

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Additional Information about BEST WESTERN PLUS New House Country Hotel

Address: Thornhill Road, Cardiff CF83 1LY, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Cardiff
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Cardiff
Cardiff Best Western
BEST WESTERN PLUS New House Country Hotel Cardiff, Wales

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