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All 81 Cardiff hotels

BEST WESTERN PLUS New House Country Hotel

Thornhill Road, Cardiff CF83 1LY, Wales
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88%
Ranked #3 of 81 hotels in Cardiff
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Mickey H Rochester, England, United Kingdom
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206 people have reviewed this hotel

Traveler rating
    126
    58
    10
    7
    5
See reviews for
23
70
10
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Rochester, England, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived here sunday afternoon the sun was blazing an absolute gorgeous day. The gardens and view across the the valley to cardiff bay are stunning. sat in the outside seating area and enjoyed the afternoon with a few ales. There was a group of young children sitting on the lawn practicing singing. Life could not have been better. I was... More

Was this review helpful? Yes
MONS
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel and location, countryside confort. Helpfull staff, good restaurant, services and breakfast. Do not hesitate to go there if you want a quiet place to rest in a charming location. I'll book again !

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay, I do hope we will see you again in the future. More

Cardiff
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Eight of us attended one Saturday afternoon for treat for Mother's Day. We arrived just ahead of a wedding, shown to our table asked tea or coffee, opted for tea, two of our group not tea drinkers so had coke as no fruit teas offered. Two cake stands and two plates of sandwiches brought to the table to which everything... More

Was this review helpful? Yes 4
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review about your recent visit to the hotel for afternoon tea. I am sorry to hear the service and food did not meet your expectations. Your complaint was received and a reply was sent to you from Mr Oliver Phillips, Deputy Manager, asking you to contact him to discuss... More

Carmarthen, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night on a great deal £99 dinner bed and breakfast. There were three of us and we all agreed it was lovely. The rooms were spacious and clean, the food was excellent. We gave booked to return for another get together in October .

Was this review helpful? Yes
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for your kind words regarding your recent stay with us at The New House, I look forward to welcoming you back in the future. More

Island of Anglesey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter chose this hotel for her wedding reception and evening party. We also stayed for 2 nights. The service and quality of the venue were impeccable. The reception was also excellent value for money. When your little girl wants the wedding of her dreams getting every detail of the wedding party has to be just right. The manager and... More

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Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer I am so glad you enjoyed your recent stay at the hotel for your daughters wedding and everybody enjoyed the joyous occasion. I do hope we will see you again in the future. More

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a 2 night stay. Staff were so lovely, nothing was not to much trouble. The rooms were clean to a high standard and bathrooms were large enough for another bed ! Beautiful location with fantastic views over looking Cardiff. I would recommend this hotel for a great weekend break.

Was this review helpful? Yes
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for leaving such a kind review regarding your recent stay at the hotel. I do hope you will consider staying with us again in the future. More

London, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed the night before the rugby . Good rooms , good food and a treat of a view from the hill across greenery across Cardiff . 4 miles from the center and an easy taxi ride in and out even with the rugby crowds . Recommended

Was this review helpful? Yes
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for your kind words regarding your recent stay at the hotel. I do hope you will consider staying with us again in the future. More

Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

Perfect location! Stayed here on Friday 7th March with my girlfriend. Great staff & lovely reception. The rooms were a good size. Modern hotel. Decorated to a high standard. I will be returning & will recommend to friends and family.

Was this review helpful? Yes
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write such a lovely review regarding your stay at the hotel, I do hope we will see you again in the future. More

Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 4, 2014

Spent two nights on a murder mystery weekend with the woman. The entertainment, food and services were all above expectation, as was the location. Would recommend both the venue and the entertainment for a romantic get away. Rarely have I given such praise.

Was this review helpful? Yes 2
Alix S, Front Office Manager at BEST WESTERN PLUS New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write such a lovely review regarding your weekend at the hotel for the Murder Mystery weekend. I do hope we will se you again in the future for another "who dunnit". More

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Additional Information about BEST WESTERN PLUS New House Country Hotel

Also Known As:
Best Western Cardiff
Cardiff Best Western
BEST WESTERN PLUS New House Country Hotel Cardiff, Wales
Address: Thornhill Road, Cardiff CF83 1LY, Wales
Location: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cardiff
#1 Business Hotel in Cardiff
#23 Family Hotel in Cardiff
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
We are delighted to be awarded the highly acclaimed ‘PLUS’ status from the Best Western group. We join just 12 other hotels to have achieved such an accolade in Great Britain and only 121 globally.The ‘Best Western Plus’ status, launched in September 2011, categorises a selection of properties that now sit between the existing Best Western Premier and Best Western tiers. The tiers were created to give consumers more choice and clarity easing their decision making process, something that travel customers are increasingly searching for.Situated on the fringes of Cardiff nestling amongst the Welsh hills, the privately owned 4 star BEST WESTERN PLUS New House Country Hotel & Sequoias Restaurant boasts unrivalled views over the city and beautiful Vale of Glamorgan. The open fires, exquisite furnishings, fully equipped function suites, beautifully restored bedrooms and the stunning Sequoias restaurant combine to create the perfect atmosphere in which to relax and unwind. ... more   less 
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