Went to see Madonna in Cardiff and as expected really difficult to get a room so ended up booking this hotel at £140.00 for the night for room including breakfast! Room was very dated, uncomfortable beds, mouldy bathroom tiles and it smelt like a deep fat fryer (it was above the kictchen i think!) also view out of the window... more

Stayed for two nights here in July 2008. Room was a small double with bathroom, on the front of the hotel with views across the Bristol Channel, which was nice! The room was slightly tired, and had a large old television, controlled by a remote on which only about 25% of the buttons worked preventing access to teletext etc. The... more

Had my wedding at the hotel on 14 May 2008. Everything went to plan and was exactly what we wanted. We had a small wedding in the Cricawel Suite, on a Wednesday lunch time. The hotel were very flexable about our budget, the fact we didn't want a night party and that we didn't want a drinks package, and that... more

The hotel is a bit old, and the room looked a bit neglected. The room was clean, but some parts of the wallpaper wre missing in the batroom, the paint on the walls was cracked. Rooms are quite small, but otherwise comfortable. All in all, OK, but the price was quite high for the level of comfort. The location is... more

Very nice and clean. Staff helpful and friendly. Used the swimming pool and gym. All in very good conditions. Great variety for breakfast. Even after booking a double bedroom for a couple and a 5 year old they provided an additional bed. more

We block booked 4 rooms via Laterooms.com and got them for 67.50 each. Despite arriving 3 hours before check in one of the rooms was ready and the others well before the check in time. Reception, bar and restaurant looked as though they were recently refurbed and were lovely. Rooms were clean but very basic and basically we got what... more

All credit for our stay really goes to the friendliness of the staff, the room was no frills, spacious and clean, the breakfast fab! location 20mins from Cardiff (ideal for football). restaurant looked very nice - will eat there next time. Brilliant value for money! more

An above average business stay. The hotel may not have some of the frills of the larger hotels in the city but the staff were welcoming, the room was really comfortable, the restaurant provided a really nice meal and I was the only one in the pool the following morning. I felt the hotel offered really good value for money. more

We booked in on the 29th Oct - after already confirming a refurbished room, 5 weeks in advance due to the comments we had read from other guests. Parking a disaster - hardly any space, the reception area smelled of cigarette smoke and appeared disorganised. We were given the keys to our room - room 36.no help offered with the... more